VoiceHost began in 2006 by developing an intuitive and cost-saving VoIP service for businesses in the UK. The main focus of the VoIP platform would be that it was ‘self service’, where customers could quickly and easily build their own Hosted PBX with a minimum of external support. Since that time, our range of products and services has grown substantially through investment and technological adva
nces by our development team, while keeping true to our initial focus. We now supply:
Retail Hosted PBX: Our retail Hosted PBX provides all the functionality of a Traditional PBX, without any substantial upfront cost . Subscription is done on a rolling monthly basis, and we maintain a churn rate of less than 1% annually. Wholesale Hosted PBX: Our wholesale Hosted PBX uses the same technology as the retail Hosted PBX, but is accessed through a seperate white-labelled portal, and is configured through a different ‘skin’ or interface. Since its creation in late 2011, it now serves over 450 resellers in the UK. Broadband Circuits: In mid-2012 we invested heavily in our broadband network to provide connectivity to businesses in the UK. We now supply ADSL, ADSL2+, and FTTC connections to thousands of businesses through our retail and wholesale channels. Data Circuits: Alongside the implementation of our Broadband Network, we expanded our range of products and services to include EFM, FTTC GEA, Leased Lines and MPLS. Throughout 2013 we will further be expanding our range with complementary products that enhance the user experience. VoiceHost prides itself on its company ethos, and the strong office culture that we have developed. Each member of our team has an advanced understanding of our products and services, and in addition we have a strong focus on continual development of education and training. Our 24/7 Support Service is staffed only by experts, and our excellent customer service is one of our key differentiators from the industry. Because of our extensive investment in staff, infrastructure and our range of products and services, VoiceHost has experienced year on year growth of over 100%. As our products and services are all designed to enhance and complement the core user experience, we have been able to quickly increase our customer base without the sacrifice in customer service that often comes from a rapidly expanded portfolio and consumer base.
