Plum Communications Limited

16/06/2026

UK consumer perceptions of .co.uk

• More than 9 in 10 UK consumers have heard of a .co.uk
domain
• More than 8 in 10 UK consumers believe a .co.uk domain is
trustworthy
• More than 8 in 10 UK consumers believe a .co.uk domain is
credible
• More than 8 in 10 UK consumers believe a .co.uk domain is
safe
• 8 in 10 UK consumers believe a .co.uk domain is secure
• More than 8 in 10 UK consumers believe a .co.uk domain is
professional

Source: Nominet.uk omnibus study in partnership with
Vision One Research to understand perceptions of .co.uk
domains amongst 2,000 UK consumers aged 18-64 years. 2026.

To register or renew a .uk domain name contact us

https://zurl.co/jORj9

15/06/2026

Digital Teammates, including AI Call Recap, AI Meeting Recap, and the Elevate AI Assistant, are designed to work for and alongside employees. They automatically summarise calls and meetings, highlight key topics and sentiment, capture next steps, and assist with writing, summarising, translating, and answering questions directly within the apps teams already use. Instead of replacing people or changing workflows, Digital Teammates help employees stay focused, move faster, and get more value from every conversation.

Available now in Elevate Voice

For more details contact

https://zurl.co/9csmm

21/04/2026

On Sunday I will be walking across Morecambe Bay to raise funds for Let's Make a Difference and this is what the money raised will be used for:

Support for a family of 4
£20 can provide a basic food shop covering essentials like pasta, rice, bread, tinned goods, vegetables and milk for a family in need.
£20 will provide a bundle of essentials such as soap, shampoo, toothpaste, razors, toilet rolls, cleaning supplies and washing powder.
£20 will provide warm items - thick socks, a cozy throw or blanket to help keep a family warm.

£50 - will supply a full week of essential groceries - protein like meat and cheese, staples such as rice and pasta, vegetables and fruit, bread, milk and cheese and some household cleaning essentials.

£60 will provide a counselling session for an hour. The waiting list for these sessions is around 18 months to 2 years via the NHS and so this really can help people who are struggling with their mental health/concerns.

£150 helps us bridge the difference between Universal Credit and rental prices for a 2-bed property in Lancashire. This could be the difference between someone becoming homeless - or not !

All the funds raised will be put to good use and help support local people.

https://zurl.co/H3BNk

20/04/2026

🚀 Monday Motivation: AI Is Supercharging Business Growth
The businesses winning in 2026 aren’t the ones working longer hours — they’re the ones using AI to work smarter.

AI‑driven telecoms is now one of the fastest ways for business owners to boost sales, productivity, and customer experience.

Here’s what it delivers:

Every call captured, every detail logged — no missed opportunities

Instant call summaries so your team acts faster and follows up better

AI‑powered insights that reveal buying signals and customer trends

Less admin, more selling — your team focuses on what actually grows revenue

This isn’t “future tech”. It’s happening today.
And the businesses adopting AI‑powered communications are already pulling ahead.

If you want this week to be the one where your business levels up, we’re here to help.

Plum Communications — Smarter Communications for Smarter Business.

https://zurl.co/qZMfL

Plum Communications Provide How AI in Telecoms Is Transforming the Way Businesses Win to Help Your Business to Thrive. Contact our Business Communications Team Today on 0161 622 3500.

19/04/2026

☀️ Happy Monday!
Fresh week, fresh coffee… and yes, we’re all pretending Monday mornings don’t exist for the first five minutes ☕😉
At Plum Communications Ltd, we keep things flowing with reliable connectivity, friendly humans, and smart tools — like Elevate AI — quietly doing the heavy lifting in the background so communication stays smooth and stress‑free.
Here’s to an easy start, fewer tech gremlins, and a week full of conversations that just work.
Let’s do this 😄


https://zurl.co/Lr5Pz

17/04/2026

😄 Friday poll time — be honest…
If a customer contacted your business today, what would they say your service feels like most of the time?
🔘 Lightning fast & efficient
🔘 Helpful, but a bit stretched
🔘 Friendly, just not always quick
🔘 “We’ll pick this up on Monday…”
At Plum Communications, we believe great service comes from great people backed by smart support — the kind that keeps things running smoothly, even when Fridays get busy (👀 hello inbox).
Vote below 👇
We’ll reveal what businesses are really prioritising.


https://zurl.co/7NPpJ

16/04/2026

📩 Be honest… does your inbox sometimes feel like it’s breeding overnight?
You reply to one message… three more appear.
You close an email… five follow‑ups wave hello. 👋
Busy teams don’t struggle because they care less — they struggle because there’s a lot going on. That’s where clever support like Elevate AI quietly lends a hand, keeping things organised, responses consistent, and communication flowing — without losing the human touch.
Less inbox chaos.
More breathing room.
Better customer conversations. ✨
Now that’s a working day we can all get behind.


https://zurl.co/F0IXq

15/04/2026

🌟 Midweek Insight
AI doesn’t replace good customer service — it strengthens it.
At its best, AI works quietly in the background, handling repetitive tasks and improving consistency, so teams can focus on what really matters: clear communication, genuine conversations, and building trust with customers.
When people are supported by the right technology, customer service feels calmer, more reliable, and more human — not less.
At Plum Communications Ltd, we believe thoughtful use of AI helps great service shine.


https://zurl.co/Mt82w

14/04/2026

☕ Tuesday Thoughts
“AI doesn’t replace good customer service — it strengthens it.”
Because great customer service has never been about speed alone. It’s about understanding, consistency, and making people feel heard — even on the busiest days.
AI steps in where it genuinely helps: handling repetitive tasks, organising information, and supporting teams behind the scenes. Not to remove the human touch, but to protect it. To give people the time and headspace to focus on what actually matters — resolving issues properly and building trust.
When technology works quietly in the background, people can show up better in the foreground. That’s where stronger relationships are built, and better customer experiences begin.
At Plum Communications Ltd, we believe AI should make customer service feel more human, not less. Thoughtful tools, used well, make all the difference.


https://zurl.co/k0ZMR

13/04/2026

☕ Happy Monday!
After a well‑earned weekend, we’re back at Plum Communications Ltd and ready to hit the ground running. New week, fresh ideas, and plenty of opportunities to elevate how businesses connect with their customers.
Whether it’s refining customer engagement, embracing smarter technologies, or helping teams communicate more effectively, we’re focused on making every interaction count.
Here’s to a productive week ahead — powered by good coffee, great conversations, and a commitment to innovation. 🚀


https://zurl.co/5HqQv