06/10/2026
๐๐ซ๐๐ง๐ช๐ฎ๐ข๐ฅ ๐๐๐ซ๐๐๐ง ๐๐จ๐จ๐ฆ ๐๐ฒ ๐๐๐ข๐ฅ๐๐ ๐๐ญ โ ๐๐ก๐ ๐๐ญ๐จ๐ซ๐ฒ ๐๐๐ก๐ข๐ง๐ ๐๐ญ ๐๐ฌ ๐๐ฏ๐๐ง ๐๐๐ญ๐ญ๐๐ซ
Sometimes the best projects aren't the ones where everything arrives perfectly measured, brand new and ready to slot into place.
Sometimes they're the ones where a customer says, โ๐ป๐๐๐ ๐๐ ๐๐๐๐ ๐ฐ'๐
๐๐๐๐๐๐ ๐๐๐๐. ๐ช๐๐ ๐๐ ๐๐๐๐ ๐๐ ๐๐๐๐?โ
๐๐ง๐ ๐ฌ๐จ๐ฆ๐๐๐จ๐๐ฒ ๐๐๐ญ๐ฎ๐๐ฅ๐ฅ๐ฒ ๐ฅ๐ข๐ฌ๐ญ๐๐ง๐ฌ.
That's exactly what happened with this lovely garden room recently completed by ๐ต๐๐๐๐๐
๐ฐ๐ ๐ป๐๐๐๐๐๐๐๐.
The customer wanted a proper, long-lasting summerhouse where they could sit, relax and enjoy the beautiful views across the moor. But there was something else that mattered to them too.
THEY WANTED TO USE THEIR RECLAIMED WINDOWS AND DOORS.
That immediately made the job more complicated. The openings weren't convenient standard sizes that could simply be ordered to fit a predetermined design. The building itself had to be planned and constructed around what the customer already had.
It would have been very easy to say โโโโโNoโโโโโ
Or to tell the customer it would be simpler to forget the reclaimed pieces, buy new ones and build everything to standard dimensions.
๐๐๐ข๐ฅ๐๐ ๐๐ญ ๐๐ข๐๐ง'๐ญ ๐๐จ ๐ญ๐ก๐๐ญ.
They listened to what the customer wanted and worked around it.
And we think that's worth recognising, because being genuinely customer-focused isn't just about being friendly or turning up on time. Sometimes it means taking the more difficult route because it's the customer's home๐ , the customer's project and the customer's vision that๐ you're there to bring to life๐ฃ.
The result is this wonderfully individual garden room.
It's shiplap clad, fully insulated internally and has power throughout, with an overhanging roof finished in black box-profile sheeting to give it the durability needed for our wonderful Devon weather. ๐ง๏ธ๐
Out front they've created a composite deck with a wraparound handrail, giving the customer a sheltered little spot to sit with a cup of tea and take in those moorland views.
Is it a completely standard, straight-out-of-a-brochure summerhouse?
No. And that's rather the point.
It's been built around what this particular customer wanted.
There are plenty of companies capable of building something when every part of the job fits neatly into their usual system.
We think you learn rather more about a business when the customer asks for something a little unusual.
๐๐ก๐๐ซ๐ ๐ฌ๐จ๐ฆ๐๐๐จ๐๐ฒ ๐๐ฅ๐ฌ๐ ๐ฆ๐ข๐ ๐ก๐ญ ๐ก๐๐ฏ๐ ๐ฌ๐๐ข๐ โ๐ง๐จโ, ๐๐๐ข๐ฅ๐๐ ๐๐ญ ๐ฅ๐จ๐จ๐ค๐๐ ๐๐ญ ๐ฐ๐ก๐๐ญ ๐ญ๐ก๐ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐ฐ๐๐ง๐ญ๐๐ ๐๐ง๐ ๐๐จ๐ฎ๐ง๐ ๐ ๐ฐ๐๐ฒ ๐ญ๐จ ๐ฌ๐๐ฒ โ๐ฒ๐๐ฌโ.
And now that customer has their own tranquil little place on the moor, reclaimed windows and doors included. ๐
Lovely work from Nailed It Tavistock, and an even lovelier example of putting the customer first.
