Concept Claim Solutions - Torquay & Plymouth

16/07/2026

Did you know that one of the most common UK home insurance claims in the summer months is SUBSIDENCE?

Prolonged periods of hot, dry weather can cause the ground beneath your property to shrink, making subsidence one of the most common and expensive home insurance claims in the UK. Check that your policy specifically includes subsidence cover, and be aware that many insurers apply a higher excess, often around £1,000.

If you are unsure whether you have subsidence cover, have any questions regarding your home insurance policy, or need to make a claim, then our trusted team at Concept Claim Solutions are here to help and advise.

Take a look at our FREE guide to 'Preparing Your Home For Summer'

https://conceptclaimsolutions.co.uk/knowledge-hub/preparing-your-home-for-summer/

From your initial contact with us right through to seeing your property fully restored, we can help make one of life's headaches a lot less stressful!



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Concept Claim Solutions (Torquay & Plymouth) is a franchise owned and operated under licence, with a registered name of Insight Property Claims Ltd. Registered address Unit 19 Willow Court, St Modwen Road, Plymouth, United Kingdom, PL6 8LQ. Registered in England No: 14846979
Insight Property Claims Ltd t/as Concept Claim Solutions (Torquay and Plymouth) is an Appointed Representative of Concept Building Solutions UK Ltd t/a Concept Claim Solutions which is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 989782)

A little seasonal maintenance now can help keep your home cooler, reduce energy bills, prevent costly repairs, and ensure your outdoor spaces are ready for

22/06/2026

Fabulous company. Adam really listened and understood our needs. He took all the stress away from us as we had been liaising with our terrible insurance assessor for months. The tradespeople he uses are very good and a pleasure to have in the house. Would thoroughly recommend using him in an insurance claim or even a building project.

Fabulous company. Adam really listened and understood our needs. ★★★★★

09/06/2026

WE LOVE WHAT WE DO!!!

Helping our clients through what can often be an incredibly stressful time, to securing them a FAIR home insurance settlement, and then getting everything fixed and put back to pre-loss condition.
This is why we do what we do, and it gives us all here at CCS Torquay & Plymouth an incredible sense of self-fulfilment and job satisfaction!!
It's moments, and recognition like this that make us proud to be part of the Concept Claim Solutions team.

19/05/2026

Burst pipes or leaks at work? We manage your insurance claim and repairs to reduce downtime and get your business running again fast.

12/05/2026

Concept Claim Solutions are a public loss assessing company working on behalf of the policy holder. From the initial damage survey, negotiations with your insurance company, and reinstatement work, we can help you from start to finish, with all costs to your insurer.

If your home insurance claim has been rejected, and you are unhappy with the outcome Concept Claim Solutions can reassess your claim, and if found to be valid then we can fight your insurance company on your behalf, getting you the claim settlement you deserve.

Call or message us now to arrange a FREE property survey with one of our local loss assessors.

conceptclaimsolutions.co.uk

0800 157 1020



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Concept Claim Solutions (Torquay & Plymouth) is a franchise owned and operated under licence, with a registered name of Insight Property Claims Ltd. Registered address Unit 19 Willow Court, St Modwen Road, Plymouth, United Kingdom, PL6 8LQ. Registered in England No: 14846979

Insight Property Claims Ltd t/as Concept Claim Solutions (Torquay and Plymouth) is an Appointed Representative of Concept Building Solutions UK Ltd t/a Concept Claim Solutions which is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 989782)

12/05/2026

Tenant accidents or property damage? We take care of the insurance claim and arrange repairs so you can rent again fast.

30/03/2026

Ending March on a high! 👏

We’re proud to be finalists in three categories at the British Claims Awards:

🏆 Outstanding Service to the Policyholder
🏆 Claims Director of the Year – Andrew Walmsley
🏆 Loss Assessor of the Year

Over the past year, Concept Claim Solutions has focused on strengthening communications, streamlining processes, and ensuring the right level of support at every stage.

Alongside this, we’ve continued to invest in our people. Through training, mental health support and wellbeing initiatives, our teams and Loss Assessors are equipped to deliver not just technically, but with the resilience and empathy needed to truly support customers.

The impact is reflected in the feedback we receive and in the standards we continue to build.

A great team achievement!!🎉

06/03/2026

Video of bathroom leak, causing damage to bathroom, kitchen and solid wooden floor throughout property.

For HELP & ADVICE with your home insurance claim,
Contact us now to book your FREE consultation and Insurance survey with one of our local claims management specialists!

01752 426603
[email protected]

Peace of mind from start to finish!



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Concept Claim Solutions (Torquay & Plymouth) is a franchise owned and operated under licence, with a registered name of Insight Property Claims Ltd. Registered address Unit 19 Willow Court, St Modwen Road, Plymouth, United Kingdom, PL6 8LQ. Registered in England No: 14846979
Insight Property Claims Ltd t/as Concept Claim Solutions (Torquay and Plymouth) is an Appointed Representative of Concept Building Solutions UK Ltd t/a Concept Claim Solutions which is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 989782)

02/02/2026

Claiming on your home insurance can be a complicated process at the best of times, especially if you've suffered sudden and severe damage to your property.

That's where the team at Concept Claim Solutions can help.

We can take care of all the negotiations with your insurance company, and arrange all the restoration work on your behalf, leaving you time to rest and recover from what can be a very traumatic ordeal.

Call or email us today to find out how we can help?

[email protected]
01752 426603 / 07532 099299



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