Concept Claim Solutions - Torquay & Plymouth

15/10/2026

We remember this well, smelt amazing too!!
Remember to keep an eye on your pumpkins this year, a rogue flame can cause a lot of damage!!



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Concept Claim Solutions (Torquay & Plymouth) is a franchise owned and operated under licence, with a registered name of Insight Property Claims Ltd. Registered address Unit 19 Willow Court, St Modwen Road, Plymouth, United Kingdom, PL6 8LQ. Registered in England No: 14846979
Insight Property Claims Ltd t/as Concept Claim Solutions (Torquay and Plymouth) is an Appointed Representative of Concept Building Solutions UK Ltd t/a Concept Claim Solutions which is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 989782)

🫜😂 So true....🔪💪

13/10/2026

Are your radiators ready for winter?

Are your radiators ready for winter? 🌡️

Radiators cold at the top or slow to warm up? Trapped air could be stopping hot water from circulating properly, leaving you with colder rooms and wasted energy.

Skipping radiator bleeding alone doesn’t automatically cause an insurance claim. However, maintenance checks are also an opportunity to spot leaking valves or corrosion. An unnoticed leak could damage flooring, ceilings and belongings, potentially leading to an escape-of-water claim.

Cover depends on the cause and your policy; wear and tear and gradual damage may be excluded.

A small check now could help you spot a bigger problem early.

29/09/2026

Inspect the Roof
Summer heat and storms can damage roof coverings.…

Inspect the Roof
Summer heat and storms can damage roof coverings.

Check for:
• Missing or slipped tiles
• Cracked slates
• Damaged ridge tiles
• Damaged flashing around chimneys
• Signs of moss growth

Warning Signs:
• Water stains in the loft
• Daylight visible through the roof
• Damp patches on ceilings

17/09/2026

Look out for our new campaign starting next week, which aims to show property owners & tenants how to PREPARE, PROTECT & RECOVER their property in readiness for the winter months.

As temperatures drop and the wet weather returns, autumn is the perfect time to carry out preventative maintenance and reduce the risk of costly property damage and insurance claims.

15/09/2026

Welcome to our new campaign showing property owners & tenants how to PREPARE, PROTECT & RECOVER their property in readiness for the winter months.

🍂 Clear Gutters and Downpipes

One of the most common causes of water damage during autumn is blocked rainwater goods.

Remove leaves, moss, and debris from:
• Gutters
• Downpipes
• Hopper heads
• Drainage channels

Check for:
• Leaking joints
• Sagging gutters
• Overflowing water during rainfall
• Why it matters: Blocked gutters can lead to water ingress, dampness, internal staining, and damage to brickwork.

11/09/2026

“🎉🎂 WE’RE 3! 🎂🎉

Three years of Concept Claim Solutions – Torquay & Plymouth! 🥳

🏠 Hundreds of properties helped
💧 Water damage & escape of water
🌧️ Flood & storm damage
🔥 Fire damage
🏠 Property damage
📋 Insurance claim support
🔨 Property repairs & restoration
🤝 And A LOT of amazing people!

We’ve helped homeowners, landlords, businesses and customers navigate the chaos that can come with unexpected property damage and insurance claims — and we’re incredibly proud of every job, every customer and every relationship we’ve built along the way.

🙌 So today, we want to say THANK YOU!

Thank you to our customers for trusting us with your homes and businesses.

Thank you to our contractors and professional partners.

And thank you to everyone who has recommended, shared, liked or supported Concept Claim Solutions Torquay & Plymouth over the last 3 years. ❤️

🥂 HERE’S TO THE NEXT 3 YEARS!

Now we want to hear from YOU…

👇 Have we helped you, worked with you, or crossed paths with you over the last 3 years?

Tell us in the comments — or simply drop us a 🎉 to help us celebrate!

And if you know someone who might need help with water damage, flood damage, storm damage, fire damage, property repairs or an insurance claim…

👉 SHARE THIS POST!”



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Concept Claim Solutions (Torquay & Plymouth) is a franchise owned and operated under licence, with a registered name of Insight Property Claims Ltd. Registered address Unit 19 Willow Court, St Modwen Road, Plymouth, United Kingdom, PL6 8LQ. Registered in England No: 14846979
Insight Property Claims Ltd t/as Concept Claim Solutions (Torquay and Plymouth) is an Appointed Representative of Concept Building Solutions UK Ltd t/a Concept Claim Solutions which is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 989782)

08/09/2026

🎁 Ever felt like your insurance claim is a game of Pass the Parcel?

After a flood, fire, storm, or escape of water, you're suddenly dealing with:
➡️ The insurer
➡️ The loss adjuster
➡️ The contractor
➡️ The drying company
➡️ The surveyor

And all too often, it can feel like responsibility is being passed around while you're left waiting for answers.
"We're waiting for their report."
"You'll need to speak with the insurer."
"That's something the contractor needs to confirm."
"The claim handler will need to review that first."
Meanwhile, you're just trying to get your home and life back to normal.

At Concept Claim Solutions, we help stop the merry-go-round.
As your loss assessor, we represent you, coordinating the claim, challenging delays where necessary, negotiating with insurers, and managing the reinstatement process from start to finish.
Because when your property has been damaged, the last thing you need is to be stuck in a game of Pass the Parcel.
🏡 One dedicated point of contact. One team on your side.
📞 Contact us today for free, no-obligation advice.

08/09/2026

REBUILD COST V MARKET VALUE
Know the difference

REBUILD VALUE (Buildings Insurance Value)
This is the estimated cost to rebuild the property from scratch if it were destroyed.
It includes:
• Demolition and site clearance
• Labour and building materials
• Professional fees (architects, surveyors, planning)
• Reconstructing the building to a similar standard
It does not include the value of the land.

Example:
• House market value: £450,000
• Land value: £250,000
• Cost to rebuild house: £180,000
The rebuild value may be around £180,000, even though the property is worth £450,000 on the open market.

MARKET VALUE
This is the price the property could reasonably sell for in the current market.
It is influenced by:
• Location
• Size and condition
• Local demand
• School catchment areas
• Transport links
• Land value

Example: A small house in central London might have:
• Market value: £900,000
• Rebuild value: £250,000
The market value is much higher because the land and location are valuable.

WHY THE DIFFERENCE MATTERS
• Buildings insurance should usually be based on the rebuild value, not the market value.
• Buying, selling, mortgages, probate, and taxation generally use the market value.

16/07/2026

Did you know that one of the most common UK home insurance claims in the summer months is SUBSIDENCE?

Prolonged periods of hot, dry weather can cause the ground beneath your property to shrink, making subsidence one of the most common and expensive home insurance claims in the UK. Check that your policy specifically includes subsidence cover, and be aware that many insurers apply a higher excess, often around £1,000.

If you are unsure whether you have subsidence cover, have any questions regarding your home insurance policy, or need to make a claim, then our trusted team at Concept Claim Solutions are here to help and advise.

Take a look at our FREE guide to 'Preparing Your Home For Summer'

https://conceptclaimsolutions.co.uk/knowledge-hub/preparing-your-home-for-summer/

From your initial contact with us right through to seeing your property fully restored, we can help make one of life's headaches a lot less stressful!



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Concept Claim Solutions (Torquay & Plymouth) is a franchise owned and operated under licence, with a registered name of Insight Property Claims Ltd. Registered address Unit 19 Willow Court, St Modwen Road, Plymouth, United Kingdom, PL6 8LQ. Registered in England No: 14846979
Insight Property Claims Ltd t/as Concept Claim Solutions (Torquay and Plymouth) is an Appointed Representative of Concept Building Solutions UK Ltd t/a Concept Claim Solutions which is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 989782)

A little seasonal maintenance now can help keep your home cooler, reduce energy bills, prevent costly repairs, and ensure your outdoor spaces are ready for

22/06/2026

Fabulous company. Adam really listened and understood our needs. He took all the stress away from us as we had been liaising with our terrible insurance assessor for months. The tradespeople he uses are very good and a pleasure to have in the house. Would thoroughly recommend using him in an insurance claim or even a building project.

Fabulous company. Adam really listened and understood our needs. ★★★★★