Hughes Waste

Hughes Waste Small local business supplying Portsmouth and surrounding areas with Grab Bags, Roll On/Off, Demolition, Crusher Hire and site clearance services, etc.)

Grab Bag Hire, Hughes Waste Ltd is a privately owned company with a fully licensed waste transfer and recycling facility. With over 25 years experience our business provides a full range of Grab Bags, Skips, Roll-on Roll-off Containers and Grab & Tipper Lorry Services .Operating from our purpose built offices and waste processing centre in Hilsea, Portsmouth, we offer a complete domestic and comme

rcial waste management and recycling service to customers in Portsmouth and the surrounding areas. Terms and Condtions of our Grab Bag Service......

It is our aim to provide an efficient, reliable and friendly waste removal service to you and we place the utmost importance on our customer service and satisfaction. As you will already be aware payment for our bag(s) and service is made on booking collection of the bag(s) . We would therefore be grateful if you could read the following information. The bag(s) supplied to you are on hire, as a skip would be and remain the property of Hughes Waste at all times. By ordering and accepting delivery of our bag(s) you agree that you will arrange collection of the filled bag(s) and any unused bags by Hughes Waste only. No other company or third party is authorised to collect our bags. If any bags delivered to you are taken away by a third party, lost or destroyed, you will incur a charge of the full cost of a filled bag to cover the cost of the bag, delivery and administration costs. If you no longer need the bag once it is delivered it is your responsibility to return it to our yard to avoid the charge. We keep records of the movement of all our bags and delivery information is stored on a database for this purpose. Although we do not impose a time limit on the amount of time you may keep our bag(s) for the purposes of this agreement and for clarity, we reserve the right to contact you at any time to make enquiries of our bag(s) in your possession. If a substantial amount of time has passed and we have reason to believe the bag may no longer be in your possession, we reserve the right to charge you the fee. We also reserve the right to charge administration and debt collection charges as appropriate should you fail to pay for our service or outstanding bags. Should we need to increase our prices due to factors outside of our control, such as waste disposal and fuel costs the customer agrees to pay the current price as advertised. If you have any queries, please do not hesitate to contact us. We are here to help, when the bag is ready just give our office a call on 02392 655949 to book collection. If the bag is filled with any uncontrolled or hazardous waste, we reserve the right to return such waste to the customer and to make extra charges accordingly. Waste comes within the definition of Controlled Waste within the meaning of The Environmental Protection Act 1990 and 1995 and as amended by subsequent legislation and is material of a kind which we are willing to and permitted by law to receive or dispose of. We reserve the right to return/make additional charge for any waste not normally accepted, e.g. tyres/fridges/freezers/air conditioning units /paint and oil/mattresses/televisions/computer monitors/ food or animal waste. By booking a bag for collection the customer confirms that they have legal access rights to the property and as such grant us permission to access the property to remove bag(s). Bags must be placed on private property within 3 metres of the public highway, please avoid locations where overhead obstructions e.g. trees and cables will prevent access by our Hiab crane. Bags should be loaded in a manner and style which shall not endanger our staff and/or the public. We reserve the right to refuse to lift a bag or to make any load safe, which may involve removing items, as we deem appropriate. If we have been booked to collect a customerโ€™s 'own' bag, the customer confirms that they are the owner of the bag. They also accept responsibility for any damage caused in connection with the removal of the bag. If we are required to leave the public highway to retrieve a bag, the customer is liable for any damage caused to any property or vehicles. If a bag or bags are placed in such as position that we cannot safely reach or lift the bag(s) we may have to employ various methods such as pulling, winching, dragging or towing to place the bag in a suitable area for lifting. We will not accept liability for broken manhole covers, damage to underground drainage, utility services, damage to property (i.e. driveways, lawns trees, fauna and turf. and damage to concealed (or otherwise) overhead cables. We advise customers to think about the siting of the bag in relation to obstacles such as garden walls, fences, soft ground and most importantly local authority property. Our drivers may refuse to lift if they have any concern over the siting conditions. We reserve the right to amend our Terms and Conditions as appropriate

17/06/2026
11/06/2026
๐Ÿ’™ PLEASE BE KIND TO OUR TEAM ๐Ÿ’™We always do our very best to offer a reliable service to all our customers.Occasionally, ...
18/05/2026

๐Ÿ’™ PLEASE BE KIND TO OUR TEAM ๐Ÿ’™

We always do our very best to offer a reliable service to all our customers.

Occasionally, things outside of our control โ€” such as staff sickness, vehicle issues or mechanical failure โ€” can cause delays. When this happens, please be assured we are working hard behind the scenes to get everything sorted as quickly as possible.

We completely understand delays can be frustrating, and we truly appreciate the patience and understanding shown by the majority of our customers.

We totally understand that this can be inconvenient, annoying and disappointing (for us too, believe me!). BUT that said, it does not give anyone the right to be rude or abusive to our staff when they are trying to let you know that you have not been forgotten, we have not scammed you, we have not lied to you, and we are certainly not doing this to deliberately wind you up, and, its not going to change the situation.

Before you jump to your keyboard to send an angry email, or pick up the phone to โ€œgive them what for,โ€ please stop for a moment and think: is that how you would like your mum, daughter, son, or another family member to be spoken to when they are simply at work doing their best to help, with the information they have at the time.

In this world where it often feels like everyone wants everything yesterday, and kindness and tolerance are becoming increasingly rare, its nice to be nice!

A little kindness goes a long way.

Thank you for your continued support and understanding.

The Hughes Waste Team ๐Ÿ’™

Address

Akworth Road Hilsea
Portsmouth
PO35NS

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