ACT Systems

ACT Systems IT Support For Ambitious Businesses Businesses today are totally dependent on technology to connect with employees, suppliers and customers.

Having the right IT solution for your business has never been so important. If your IT systems are not right for you, your business cannot function. ACT Systems works with its clients to provide the right infrastructure and support to facilitate growing companies. We work with businesses who are determined to be the best in their market and who recognise that IT support plays an important role in

helping them achieve their ambitions. We can work with any type of business but we have particular expertise in a number of key growth sectors. We add case studies continually so that you can view current, recently completed projects. If you contact us now, we will be able to tell you about live projects in your industry. For new enquiries & customer services call us on 01189 870 070 (Local Rate number) and +44 (0) 1189 870 070 (for international calls)

For technical support call us on 01189 870 075 (Local Rate number) and +44 (0) 1189 875 140 (for international calls): Support Opening: Mon to Friday 8am – 5.30pm

That slow old laptop your employee is putting up with is costing you more than a new one would.It's easy to treat a comp...
25/08/2026

That slow old laptop your employee is putting up with is costing you more than a new one would.

It's easy to treat a computer as something you only replace when it dies. As long as it still switches on, a new one feels like money you don't need to spend.

Every slow start-up in the morning, every wait for a file to open, every frozen call someone has to drop and rejoin is a couple of minutes gone.

It happens over and over, all day, to everyone stuck on an old machine. Add it up across a year and it's well past the price of a new laptop.

And that's before the frustration, or the fact that old machines stop getting security updates, which makes a slow computer a risky one too.

You don't have to replace everything at once. Just look at how old your team's computers are.

Around the three or four year mark is usually where a machine starts costing you more in lost time than a replacement would.

Ask your staff which computers drive them mad and they'll tell you straight away.

Your IT provider can also point out which ones are near the end of their supported life, since those tend to be both the slowest and the least safe.

Your customers are getting their answer before they ever reach your website.Search Google for almost anything now and th...
20/08/2026

Your customers are getting their answer before they ever reach your website.

Search Google for almost anything now and there's a good chance an AI-written answer sits at the top of the page. They already show up on a large share of searches, and that share keeps climbing.

When it's there, most people read it and never click through to a website at all.

That changes how people find you. Someone used to search a question your business could answer, land on your page, look around, and get in touch. Now the AI hands them the answer and they move on, and they never see you.

The businesses that get quoted inside those AI answers are getting more visits than before. So it's worth becoming the source it pulls from.

Start with your website. Make sure it answers the questions your customers ask, in plain words rather than marketing waffle, because that's what the AI picks up.

Keep your Google Business Profile filled out and correct.

And get your name onto other respected sites in your field. The more solid places that mention you, the more the AI leans on you.

If your visitors from search have been dropping and you couldn't work out why, this is a big part of it.

Microsoft has installed Copilot on business computers automatically.It's worth getting your files in order before you us...
17/08/2026

Microsoft has installed Copilot on business computers automatically.

It's worth getting your files in order before you use it.

Copilot can see any file the person using it can already open.

In most businesses, that's a lot more than it should be.

Files get shared with "everyone" for convenience. Folders get opened up for a project and never closed again. It piles up over the years, and no one notices, because no one goes looking through it all.

Once Copilot is in the mix, people don't have to go looking. They ask a question, and it answers using anything it's allowed to see, including files that were left open to the whole company by mistake.

So before you let the team use it, get someone to check your file permissions, starting with HR and finance. People should only be able to see what they need to.

🌟 What a week for our engineering team!There is nothing better than hearing directly from clients when our team has made...
14/08/2026

🌟 What a week for our engineering team!

There is nothing better than hearing directly from clients when our team has made a real difference.

Over the past week, we've received some fantastic feedback about our engineers, recognising their knowledge, professionalism and willingness to go the extra mile when support is needed most.

In IT, it is often the little things that make the biggest impact. Taking ownership of an issue, keeping a client informed, or staying until a problem is resolved. Our engineers do this every day, and it's great to see those efforts acknowledged.

A huge thank you to our clients for taking the time to share their feedback, and an even bigger thank you to our engineering team for continuing to deliver the high level of service we are proud to be known for.

Keep up the great work, team πŸ‘

A fantastic day at the MSP Finance Team Karting Meetup 2026 at TeamSport Reading! 🏎️It was great to connect with so many...
11/08/2026

A fantastic day at the MSP Finance Team Karting Meetup 2026 at TeamSport Reading! 🏎️

It was great to connect with so many professionals from across the MSP community, sharing insights, experiences and valuable discussions throughout the day.

ACT Systems was proudly represented by Josh Hay and Josh Maynard, who attended the event and enjoyed the opportunity to network, learn from industry experts, and engage with the wider MSP community.

Highlights included:
βœ… Networking with MSP peers
βœ… Octiga's session on License Agnostic Microsoft 365 Security with Elliot Wilkie
βœ… Brigantia MSP Community Panel featuring Rebecca Keen, Kris Nagamootoo, Paul Croker and Paul Lloyd
βœ… Hornet Security's presentation on Anatomy of an Attack Chain: How Security Consolidation Changes the Odds with Matt Frye
βœ… MSP Finance Team's Charge What You're Worth: Building a Profitable MSP on Your Terms session with Adam Morris
βœ… A collaborative Tech Tribe discussion on identifying ideal and non-ideal clients
βœ… Q&A with Tom Ingram
βœ… The karting experience with Tom Ingram himself!

A huge thank you to Brigantia, Octiga, and Hornet Security for making the event possible, with support from TechComms, GTIA, and The Tech Tribe. πŸ‘

Looking forward to seeing everyone again at the next MSP community event!

If you open an email attachment that looks like an image and it asks you to log in, close it.There's a phishing trick go...
10/08/2026

If you open an email attachment that looks like an image and it asks you to log in, close it.

There's a phishing trick going around this year that hides inside picture files, and it gets past the filters most businesses rely on.

It uses a file type called SVG. It's an image format, but unlike a normal photo, it can carry code inside it.

Someone double-clicks the attachment expecting a picture. Instead it opens in their browser, runs, and sends them to a fake Microsoft login page built for their exact email.

The email system lets it through because, as far as it can tell, it's just an image. Researchers flagged a wave of these in early June.

A picture should never send you to a login screen. So if you open an attachment and it asks for your password, don't type it in.

And be careful with any image you weren't expecting, especially one ending in .svg.

People almost never send those on purpose.

Ask your IT provider to block SVG attachments. Hardly any business needs to receive them, so blocking them costs you nothing.

⚑ When IT issues strike, response time matters.At ACT Systems, we know that every minute of downtime impacts productivit...
31/07/2026

⚑ When IT issues strike, response time matters.

At ACT Systems, we know that every minute of downtime impacts productivity, customer service, and business operations. That's why delivering fast, effective support isn't just something we aim for – it's part of our DNA.

From urgent infrastructure issues to everyday support requests, our team is committed to providing rapid response times and expert solutions that keep our customers running smoothly.
βœ… Quick response
βœ… Proactive communication
βœ… Expert technical support
βœ… Customer-focused service

We are proud of the positive feedback we receive from customers who know they can rely on ACT Systems when it matters most.

A huge thank you to our Technical Services team for consistently going above and beyond to deliver outstanding service.

Need an IT partner that responds when you need them most? Let's talk.

Microsoft 365 is more than email and Word documents.When configured correctly, it can help your business communicate bet...
30/07/2026

Microsoft 365 is more than email and Word documents.

When configured correctly, it can help your business communicate better, work more efficiently and stay more secure.

Here are just a few ways our clients benefit:
πŸ“ž Simplified calling with Teams Phone
πŸ“‚ Secure file sharing and collaboration with SharePoint and OneDrive
πŸ” Stronger security and device management with Intune and Entra ID

As a Microsoft Solutions Partner, ACT Systems helps businesses join the dots between these technologies so they deliver real business value.

What would your team do with less IT frustration and more productivity?

Let's start the conversation.

Take a look at some of the outcomes we've delivered for our clients: https://actsystems.co.uk/case-studies/

🌟 Team Building Day at Wokefield Park 🌟Last week, the ACT Systems team stepped away from our desks and headed to the bea...
29/07/2026

🌟 Team Building Day at Wokefield Park 🌟

Last week, the ACT Systems team stepped away from our desks and headed to the beautiful Wokefield Park for a fantastic team-building day.
The day was packed with fun activities, challenges, and plenty of laughter, giving everyone the opportunity to work together in a different environment and strengthen relationships across the business.

From collaborative problem-solving exercises to friendly team competitions, the activities encouraged communication, trust, and teamwork while helping us develop new skills. Most importantly, the day reminded us that strong teams aren't just built in the workplace – they are built through shared experiences and mutual support.

A huge thank you to everyone who took part and helped make the day such a success. We returned energised, connected, and ready to continue delivering great results for our customers. πŸ’™

πŸ”’ Before You Click β€œAccept All” – Do You Know What You're Agreeing To?We have all done it. A cookie banner appears, we c...
27/07/2026

πŸ”’ Before You Click β€œAccept All” – Do You Know What You're Agreeing To?

We have all done it. A cookie banner appears, we click "Accept All", and carry on browsing without a second thought.

Cookies help websites remember your login details, preferences and settings, making browsing faster and more personalised. But whilst some cookies are essential, others can track your activity across multiple websites to build a profile of your interests and online behaviour.

That is often why adverts seem to follow you around the internet.

ESET highlights that fewer than 40% of people fully understand what internet cookies are, even though most of us accept them without a second thought.

There can also be a cybersecurity risk, as some malware is designed to steal session cookies and gain access to online accounts.

βœ… Review cookie settings before accepting
βœ… Clear unnecessary cookies regularly
βœ… Consider blocking third-party tracking cookies
βœ… Keep your browser and security software up to date

Being cyber-aware doesn't mean rejecting every cookie – it means understanding what you're agreeing to.

The next time you see "Accept All", will you click it… or take a closer look?

Read full article here: https://www.eset.com/blog/en/home-topics/privacy-and-identity-protection/what-are-cookies/

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Unit 3 The Minster, 58 Portman Road
Reading
RG301EA

Opening Hours

Monday 8am - 5:30pm
Tuesday 8am - 5:30pm
Wednesday 8am - 5:30pm
Thursday 8am - 5:30pm
Friday 8am - 5:30pm

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