Phoneta

Phoneta At Phoneta we’re always on the phone so you don’t have to be. Specialists in telephone answering, taking calls 24 hours a day 365 days a year since 1992.

Specialists in telephone answering, lone worker monitoring and outbound lead generation. Taking and making calls 24 hours a day 365 days a year since 1992. At Phoneta we love what we do and our dedicated team handles all of your calls as if they were in your own office. This allows your business to have 24 hour customer service capability and maximises your marketing so you never miss a lead. Inst

antly growing your team, increasing your business hours, as well as giving you the freedom away from your phone to focus on running your business, knowing that we are looking after your staff and customers like they are our own. We tailor each call to your business and collect the information you need, passing it over to you within 30 seconds of the call and always confirming the message has been received so no call is missed and no customers are left waiting. With 3 out of 4 people hanging up without leaving a message, what is a missed call worth to your business?

Not all cancellations are bad news.Recently, Mylor Yacht Harbour ended their lone worker monitoring service with us afte...
12/06/2026

Not all cancellations are bad news.

Recently, Mylor Yacht Harbour ended their lone worker monitoring service with us after switching to a new device provider that operates its own response centre.

What stood out wasn't why they left, but what they said before they went:

💬 "We have never had a problem with Phoneta or the service provided."

💬 "Phoneta has been reliable and gave us confidence that our solo workers overnight were safe and monitored."

💬 "I would like to say thank you to your team for looking after my team overnight for the last few years."

We're obviously sorry to see them go, but feedback like this means a lot to our team.

Thank you to Michael and everyone at Mylor Yacht Harbour for trusting us with the safety of your lone workers. We wish you all the very best for the future.

Ever wondered what happens when your calls come through to Phoneta?No scripts that sound robotic.No call centres where c...
10/06/2026

Ever wondered what happens when your calls come through to Phoneta?

No scripts that sound robotic.

No call centres where customers feel like a number.

Just real people providing a professional, friendly service that reflects your business.

If you'd like to hear how we answer calls, see our systems in action or find out how we support businesses across the UK, get in touch.

We'll happily show you around.

☎️ www.phoneta.co.uk

Just two weeks to go until the Care & Occupational Therapy Show! 💚It's become a bit of a Phoneta tradition.Year after ye...
09/06/2026

Just two weeks to go until the Care & Occupational Therapy Show! 💚

It's become a bit of a Phoneta tradition.

Year after year, we come away with new ideas, new connections and some brilliant conversations with people who are passionate about delivering outstanding care.

We're looking forward to being back again this year and catching up with familiar faces, as well as meeting plenty of new ones.

Until then, here's a little trip down memory lane with some of our favourite moments from previous shows 📸👇

Will we see you there?

You've invested in marketing.You've built a great website.You've generated the enquiry.Then the phone rings... and nobod...
08/06/2026

You've invested in marketing.

You've built a great website.

You've generated the enquiry.

Then the phone rings... and nobody answers.

Missed calls don't just mean missed conversations. They can mean missed customers, missed revenue and missed opportunities.

Our team makes sure your calls are answered professionally when you can't get to the phone.

Because all the hard work that got the customer to call shouldn't be wasted at the final hurdle.

Sustainability isn't always about big changes.Sometimes it's about making better use of the resources you already have.B...
04/06/2026

Sustainability isn't always about big changes.

Sometimes it's about making better use of the resources you already have.

By using a telephone answering service, businesses can:

🌱 Reduce unnecessary travel and commuting
🌱 Support flexible and remote working
🌱 Improve efficiency and reduce wasted time
🌱 Ensure opportunities aren't missed when teams are busy

Small changes add up.

If you're looking for practical ways to make your business more efficient while reducing its environmental impact, we'd love to chat.

There’s no “right time” to need support.That’s why we became a WorkWell Employer Champion.So if someone in our team need...
27/05/2026

There’s no “right time” to need support.

That’s why we became a WorkWell Employer Champion.

So if someone in our team needs help, it’s already there. Easy, confidential, and free.

Tonight’s all about celebrating Cornwall business 💚While we didn’t make the finalist list this year, being nominated for...
22/05/2026

Tonight’s all about celebrating Cornwall business 💚

While we didn’t make the finalist list this year, being nominated for four Cornwall’s Rewind Radio Business Awards still means a lot to our team.

Huge congratulations to everyone shortlisted tonight. Cornwall is full of brilliant businesses doing brilliant things and we’re proud to be part of that community.

Special shoutout to our amazing clients, friends and partners attending tonight too. We’ll be cheering you on 🍾

Good luck everyone and enjoy the night 🥂

You can’t always see when someone’s struggling.That’s why having support already in place matters.WorkWell gives our tea...
20/05/2026

You can’t always see when someone’s struggling.

That’s why having support already in place matters.

WorkWell gives our team somewhere to go before things get bigger.

Last week we were very proud to collect our Best Places to Work award at The Falmouth Hotel 🏆As a business built around ...
19/05/2026

Last week we were very proud to collect our Best Places to Work award at The Falmouth Hotel 🏆

As a business built around people and communication, creating a workplace where our team feels supported, valued and genuinely enjoys what they do has always mattered hugely to us.

A massive thank you to Toni and the Business Cornwall team for the recognition and for such a lovely evening.

And of course, thank you to our brilliant team. They’re the reason we can deliver such a personal service to our clients every single day 💚

We’re not perfect, but we are intentional.Joining WorkWell as Employer Champions is one of the ways we’re making sure we...
13/05/2026

We’re not perfect, but we are intentional.

Joining WorkWell as Employer Champions is one of the ways we’re making sure we’re actually supporting our team, not just talking about it.

Because this stuff matters.

Address

Carn Brea Business Park
Redruth
TR153RR

Telephone

+441209311311

Website

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