Phoneta

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Phoneta At Phoneta we’re always on the phone so you don’t have to be. Specialists in telephone answering, taking calls 24 hours a day 365 days a year since 1992.

Specialists in telephone answering, lone worker monitoring and outbound lead generation. Taking and making calls 24 hours a day 365 days a year since 1992. At Phoneta we love what we do and our dedicated team handles all of your calls as if they were in your own office. This allows your business to have 24 hour customer service capability and maximises your marketing so you never miss a lead. Instantly growing your team, increasing your business hours, as well as giving you the freedom away from your phone to focus on running your business, knowing that we are looking after your staff and customers like they are our own. We tailor each call to your business and collect the information you need, passing it over to you within 30 seconds of the call and always confirming the message has been received so no call is missed and no customers are left waiting. With 3 out of 4 people hanging up without leaving a message, what is a missed call worth to your business?

🎥 Another one from the Phoneta archives…Back in 2023, Jeremy Miller from Millerson Estate Agents shared his experience o...
20/10/2026

🎥 Another one from the Phoneta archives…

Back in 2023, Jeremy Miller from Millerson Estate Agents shared his experience of using Phoneta to help make sure their calls were answered.

In estate agency, a missed call could be a potential vendor, buyer, landlord or tenant — and you don't always get a second chance to answer it. 📞🏡

Having Phoneta supporting their phones means the Millerson team can focus on the customers in front of them, knowing we're there to pick up when they can't.

And three years later, Millerson are still with us today. 💚

We love looking back at these old testimonials and seeing relationships that have continued to grow.

Have a watch to hear what Jeremy had to say 👇

✨ We are excited to share Jeremy Miller's experience with Phoneta T...

📞 Imagine this was your customer's call…Your team are busy.The phone rings.Instead of going unanswered or heading to voi...
19/10/2026

📞 Imagine this was your customer's call…

Your team are busy.

The phone rings.

Instead of going unanswered or heading to voicemail, it's picked up by a real person representing your business.

But what would that actually sound like?

Find out.

Call our test line and experience our call answering service for yourself.

☎️ 0808 164 0020

Last week, a few of Team Phoneta headed off to the Cornwall Business Show! 👋It's always good to get out and see what's h...
15/10/2026

Last week, a few of Team Phoneta headed off to the Cornwall Business Show! 👋

It's always good to get out and see what's happening in the Cornish business community, catch up with familiar faces and meet a few new ones along the way.
There was plenty to see, some interesting businesses to discover and lots of conversations happening throughout the day.

A big thank you to the organisers for putting on another great event, and to everyone who stopped for a chat with the team.

We've included a few photos from the day. 📸💚

Meetings. Customers. Site visits. Driving. Networking. Holidays. Actually getting some work done...There are a million p...
14/10/2026

Meetings. Customers. Site visits. Driving. Networking. Holidays. Actually getting some work done...

There are a million perfectly good reasons why you can’t always answer the phone.

And you shouldn’t have to drop everything every time it rings.

Phoneta can answer when you can’t, in your business name and following your instructions, so your customer gets a real person and you can carry on with whatever you were doing.

No complicated setup. No need to hand over every call.

Just a bit of extra support when you need it. 💚

📞 Want to know how it works? Give us a call.

🎥 Another one from the Phoneta archives…Back in 2023, Brock from Your Partnerships shared how Phoneta helped him stay co...
13/10/2026

🎥 Another one from the Phoneta archives…

Back in 2023, Brock from Your Partnerships shared how Phoneta helped him stay connected while spending so much of his time out on the road.

When you're travelling, networking and running a business, stopping to answer every call isn't always possible, but that doesn't mean those calls aren't important.

Brock talked about how having Phoneta there meant important calls were still answered, unwanted calls could be filtered out, and he could concentrate on what he was doing without worrying about what he might be missing. 📞

Three years later, Your Partnerships are still a Phoneta customer, so we thought this one deserved another outing! 💚

Have a watch to hear what Brock had to say 👇

In this insightful customer testimonial, Brock, the founder of Your...

☕ A morning of networking, learning and, of course, a Cornish cuppa!Last Friday, Rudi from Team Phoneta headed to Heartl...
12/10/2026

☕ A morning of networking, learning and, of course, a Cornish cuppa!

Last Friday, Rudi from Team Phoneta headed to Heartlands Cornwall for a Cornwall Chamber of Commerce event celebrating Cornwall Rural Community Charity (CRCC).

CRCC is celebrating an incredible 80 years of supporting communities across Cornwall, and it was lovely to learn more about the work they do.

The morning included a talk from CEO Katherine Nissen about their work supporting rural and coastal communities, education and training, and carers and wellbeing.

And a big thank you to Cornish Tea and Coffee for keeping everyone supplied with refreshments! ☕

It's always good to get out and support events like these, meet other local businesses and learn more about the organisations making a difference here in Cornwall.

Congratulations to CRCC on 80 years! 💚

📞 Don't take our word for it. Call us.We can tell you that our team are friendly, professional and brilliant at represen...
09/10/2026

📞 Don't take our word for it. Call us.

We can tell you that our team are friendly, professional and brilliant at representing other businesses on the phone…

But wouldn't it be better to find out for yourself?

We've opened up our Test Our Call Answering line, giving you the chance to experience exactly what your customers could experience when Phoneta answers on your behalf.

Pretend you're a customer. Ask us a question. See how we answer and how you're greeted.

No sales pitch. No commitment.

Just put us to the test. 👀

☎️ 0808 164 0020

Go on. Give us a ring.

👋 We’re off to the Cornwall Business Show tomorrow!A few of Team Phoneta are popping along to see what’s happening in th...
07/10/2026

👋 We’re off to the Cornwall Business Show tomorrow!

A few of Team Phoneta are popping along to see what’s happening in the Cornish business community.

We’ll be having a look at some of the brilliant services available locally, catching up with a few of our customers, doing a bit of learning and, of course, plenty of networking along the way.

We’ve included a few photos from Cornwall Business Shows gone by, it’s always a great day, and we’re looking forward to doing it all again! 📸💚

It’s always good to get out of the office, meet other local businesses and come back with a few new ideas.

If you spot any of the Phoneta team wandering around today, come and say hello!

🎥 From the Phoneta archives…Three years ago, Debbie Warburton, Director of GW & Co Accountants, sat down with us to talk...
06/10/2026

🎥 From the Phoneta archives…

Three years ago, Debbie Warburton, Director of GW & Co Accountants, sat down with us to talk about why they use Phoneta.

For Debbie, one of the biggest benefits was simple: peace of mind.

Knowing she could leave the office without worrying about missed calls, because her clients would still speak to a real person and be looked after professionally.

Fast forward three years and GW & Co are still with us today. 💚

We think that makes this lovely testimonial worth another share.

Have a watch to hear Debbie's experience of working with Phoneta 👇

Director of GW & Co Accountants Debbie Warburton shares her experie...

The entry is in… now comes the hard bit...…  the waiting. 👀🤞We shared recently that we’d been nominated for Best Busines...
05/10/2026

The entry is in… now comes the hard bit...… the waiting. 👀🤞

We shared recently that we’d been nominated for Best Business in Business at The Nottys Business Awards, and since then we’ve submitted our entry and put our case forward.

Now we’re waiting to find out whether we’ve made the shortlist!

We’re trying to be patient.

We’re not very good at it. 😂

Everything crossed for Team Phoneta! 💚

Address

Carn Brea Business Park
Redruth
TR153RR

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