18/10/2026
You cancel the thing. Again.
The strategy day you blocked out. The course you were going to build. The week off. Something in the delivery diary moves, and the only flexible thing in the business is the thing that would have changed the business.
Most people call that a discipline problem.
It isn’t. It’s a design problem. If every pound of income requires an hour of you, the business has no slack in it and a system with no slack doesn’t fail dramatically, it just quietly eats every improvement you try to make.
That’s the problem Matt Hall -Hall-Business-Strategy channel is about. He runs Success School, and the whole focus is helping founders and coaches grow income without growing hours launches, group programmes, memberships, buying without the sales call.
I’ve found it useful for a world that would never describe itself this way. Capacity is capacity.
So: what in your business is actually load-bearing, and what have you just always done yourself?