10/04/2026
Scam calls do not only come through phones anymore 📵
More and more, they are appearing inside the tools people use every day.
Microsoft is adding a new Teams feature called Brand Impersonation Protection to help make those moments safer.
When you receive a Teams call from an external contact you have never dealt with before, Teams will check whether the caller may be pretending to represent a trusted organisation.
That could be a bank, a government department, or another familiar brand.
If something looks suspicious, Teams will show a warning before you answer ⚠️
You can still take the call, block it, or hang up, but you get extra context before making that decision.
This is designed to help prevent social engineering attacks, where the goal is not to hack systems directly, but to pressure people into acting too quickly.
What matters here is the pause.
One extra moment to stop, think, and question whether the call is really what it claims to be.
As work platforms become more trusted, they also become more attractive to attackers.
This will not stop every scam call, but it could help people think twice before reacting on autopilot.
When a call comes through a platform you trust, what makes you pause before answering?