e-PA Virtual Services

01/04/2026

Job Description:
We're Hiring: Personal Assistant
Location: Kolymbari Office
Job Type: Part-time or Full-time | Office-based (No Remote Work)

Why This Role is Different:
We're a very small but ambitious business in Kolymbari with big growth plans, and we need someone who gets excited about new software, loves solving problems, and can juggle multiple priorities. If you're the kind of person who:
Lights up when learning a new system or tool
Thrives on variety – handling diverse demands and priorities
Loves being the go-to person who makes everything run smoothly
Wants to grow with a company, not just work for one...then keep reading. This could be your perfect role.

What You'll Actually Be Doing:
You'll be the central hub keeping multiple businesses running like clockwork:
Be the friendly first voice – answering calls, taking detailed messages, and making clients feel valued
Master multiple CRM systems – updating records, AI management, managing client portfolios, and keeping everything organised
Manage calendars like a pro – booking appointments and coordinating schedules using smart online tools
Respond to enquiries – via email, phone, and live chat with professionalism and warmth
Stay on top of correspondence – ensuring nothing slips through the cracks
The best part? You'll have real responsibility and see the direct impact of your work every single day.

Who We're Looking For:
Technically fearless – you're not intimidated by new software. In fact, you enjoy the challenge
A quick learner – you pick up new systems fast and love figuring things out
Detail-oriented – accurate typing, flawless spelling and grammar, and an eye for the small stuff
A natural multitasker – managing multiple client accounts & CRM systems? No problem
An excellent communicator – friendly, professional, and clear in writing and speaking
Proactive and positive – you don't wait to be told what to do; you see what needs doing and get on with it
Small business mindset – you understand that in a small team, everyone wears multiple hats and pitches in where needed
Cherry on the cake: Social media savvy – you're fluent and confident to control social platforms and engage with online communities- Facebook, Instagram, Canva, Mail Chimp & more - All experience is welcome

In short? We're looking for a super PA who can do it all 🙂
If you tick most of these boxes and have a great attitude, we want to hear from you!

Must-Haves:
Fluent in English (written and spoken)
Full flexibility – Monday to Friday + pro rata Saturdays, with overtime as needed
What's In It For You?
Bonus scheme & commission pay – your hard work gets rewarded
Professional development opportunities – grow your skills with us
Supportive, friendly team

Ready to Join Us?
If this sounds like the role you've been waiting for, we'd love to hear from you.
Send us your CV and a short note telling us why you're the perfect fit.
Feel free to call: 6981999026 for a chat
Don't just apply for a job. Join a team where you'll actually make a difference.
Apply now – let's build something great together.
Job Types: Permanent

☎ e-PA is an award-winning outsourced customer service & telephone answering provider.

FREE TRIAL!

17/02/2026

🥞 Happy Pancake Day!
A fun fact: Pancake Day (Shrove Tuesday) dates back over 1,000 years. It marks the last day before Lent, when people traditionally used up their eggs, milk, and butter before the 40-day fasting period.
The word "Shrove" comes from "shrive"—a religious practice of confession and forgiveness. It was literally about clearing the slate before a solemn season.
But here's what's interesting from a business perspective: Pancake Day is a perfect example of how traditions create community. Local cafes, restaurants, and families gather. It's a moment of connection in the middle of the week.
At e-PA, we believe in supporting the businesses that make these moments happen—the local cafes, restaurants, and family-run operations that keep Isle of Wight culture alive.
Whether you're running a cafe, a restaurant, or any local business, we're here to handle the admin so you can focus on what matters: serving your community.
Happy Pancake Day. 🥞
Hashtags:

17/02/2026

🐴 Welcoming the Year of the Horse with hope and optimism. May success follow every step you take.
In Chinese tradition, the Horse symbolises energy, freedom, and forward movement. It's about taking bold steps, trusting your instincts, and galloping toward your goals with confidence.
For us at e-PA, that's exactly what 2026 is about. We're moving forward. We're supporting our clients with renewed energy. We're here to help you break free from any chaos that's holding you back.
Whether you're a plumber racing to the next job, a solicitor managing case after case, or a business owner juggling a hundred things—we're here to handle the calls, the emails, the scheduling. So you can focus on what matters.
Here's to a year of momentum, growth, and genuine support.
Happy Year of the Horse. 💚
Hashtags:
#2026

05/02/2026

Switching off—even for just 5 minutes—can be surprisingly powerful.

Taking a short digital detox break during your workday helps reduce mental fatigue and restores your ability to focus.

When you step away from your screen, you give your mind a chance to reset, making it easier to return to your next task with fresh energy and clarity.
Try building a few screen-free moments into your day—your productivity and well-being will thank you.



Book a FREE discovery call today: https://calendly.com/.../virtual-coffee-with-chief-pa... 01983 861 000 | [email protected] | e-pa.com

https://e-pa.com/blog/digital-detox/

Dear Reader, Thank you for your time, and welcome to our blog post. We hope you enjoy the read :) Why Everyone Needs Digital Detox Breaks: (Reminder To Look After Your Health) When was the last time you truly stepped away from your screen? Not just to grab a coffee, but… e-PA

01/02/2026

Plumbers: You're on a job. Phone's buzzing. Another call is coming in. You can't answer it. 📞
By the time you call back, they've gone to someone else.

The constant interruptions. The guilt of missed calls, the emails and admin stuff. The feeling that you're letting people down even though you're out there doing the work.

We've been supporting plumbers for 25+ years. We know this life.

That's why we answer your calls while you're on site. We take messages. We book jobs. We handle the chaos so you can actually focus on the work in front of you.

No fancy sales pitch. Just real support for real tradespeople.

Free 7-day trial. See if it helps.

30/01/2026

This quote couldn’t ring truer for us at e-PA. Behind every client win, smooth handover, and last-minute save is a team that genuinely cares. We’re not just ticking boxes—we’re combining decades of experience, local knowledge, and a whole lot of empathy to support businesses both on the Isle of Wight and in Crete.
It’s the little things: covering for each other on tough days, jumping in to help when the phones are buzzing, and sharing a laugh after a long shift. Our strength is in our collaboration and our shared commitment to making life easier for business owners.

Here’s to the team behind every success—yours and ours.

29/01/2026

There’s nothing like the power of a kind voice—especially in customer service. At e-PA, we know every call, email, and message is a chance to make someone’s day a little brighter.

From call answering and diary management to live chat, email support, and more, our services are built on a foundation of genuine care

Read our latest blog: “Kindness on the Front Line: The Truth About Customer Service, Wellness, and the Real People Behind Every Call.”
👉 https://e-pa.com/blog/kindnessmatters/

Kindness on the Front Line: The Truth About Customer Service, Wellness, and the Real People Behind Every Call Let’s not sugarcoat it: working in customer service, especially as a virtual assistant, means you’re on the front line of human emotion every single day. Our e-PA team has heard it all.....

22/01/2026

We’ve been helping Isle of Wight businesses thrive for over 25 years—with a warm, local touch and a team that truly cares. From answering every call to capturing every opportunity, e-PA is here for you through thick and thin. Check out our story and see why your neighbours trust us!

An Educational Guide to the Isle of Wight's Award Winning Virtual Assistant Services

14/01/2026

Fifty steps from our office door, this is where we can escape for a walk and computer break.

Today it was properly calm and still out here. A bit nippy 10c by the sea, but the sun was out and the water looked like glass. One of those rare “everything slows down” moments that resets your head in ten minutes.

13/01/2026

25+ Years of Virtual Assistant & Customer Service Support for Isle of Wight businesses of all sizes.

Right now, customer service, saving money & making money are the priorities for every business.

e‑PA is proven, tried-and-tested support for Isle of Wight businesses for over 25 years.

We act as your virtual assistant team and customer service support—answering calls, managing diaries, handling emails & live chat, dealing with admin tasks—so you can stay responsive, look professional, and focus on doing the work and growing your business.

Telephone answering (Human & AI) | Diary management | Email & live chat | Admin | Outbound calls | AI Management, and more....

Exclusive January offer (IOW businesses only): FREE 2-week trial

Book a FREE discovery call today: https://calendly.com/e-pa/virtual-coffee-with-chief-pa-lorelle

01983 861 000 | [email protected] | e-pa.com

15/04/2025

🐣 Easter Brain Teaser Time!

Take a break from your busy day and join our colorful Easter challenge!

Can you spot all 6 differences in our festive Easter design?

While you're hunting for differences, our dedicated team across Isle of Wight and Crete is hunting for ways to make your business life easier!

We're here to help with:
- Call answering
- Live chat support
- Customer Service
- Email management
- Social media handling.. and so much more!

🌸 Ready to spring into action? Call us: 0800 999 0004 Or hop over to [email protected]!

-PA