24/09/2023
Sometimes the problem with a laptop is not what you expect.
Customer reported the track pad was inactive and was sticking up from the laptop surface.
Upon investigation found the internal battery pack (surprisingly still working) had swelled and was pushing the trackpad up and interfering with the connection.
Looking at the current state of swelling i think we caught it just in time.
After removal and finding the owner only uses it plugged it . We agreed a replacement was not needed due to age of the laptop anyway.
Essentially its now a desktop only system
Happy customer
