30/01/2024
Sean's Sales Tip
๐ Rethinking Qualification: Beyond the Traditional Sales Process. A painful and personal lesson.
It's time to challenge the conventional notion that qualification is a stage in the sales processโa checkbox to be marked and moved past. Traditional methodologies like BANT (Budget, Authority, Need, Timeline) and MEDDIC (Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, Champion) provide valuable frameworks, but I would like to see how they capture the evolving nature of business relationships. ๐
๐ Adapting to Change: A Continuous Qualification Journey
Things change constantly in the business world, and so should our approach to qualification. Instead of viewing qualification as a one-time assessment, qualification should be seen as an ongoing process that persists until the order is paid for.
Picture this: a rookie manager questions, "Is the deal qualified?" The seasoned salesperson, having gone through the traditional BANT process, confidently nods. But the harsh reality hits when unexpected news disrupts the seemingly qualified deal. ๐ก
๐ก The Crucial Lesson: Payment Marks True Qualification.
A stark example comes to lightโa lost deal despite apparent qualification. Imagine going to pick up the order from the CIO, only to discover that the IT function is being outsourced to EDS.
The deal, according to me, using BANT and MEDDIC, seemed qualified, yet the unforeseen outsourcing decision by the CFO overturned the entire scenario. This did happen to me. Mea culpa. ๐
๐ Moving Forward: Redefining Qualification for Success.
The lesson is clearโa deal is only truly qualified when it has been paid for.
My advice is that sales professionals must remain vigilant, continuously reassessing and adapting their qualification criteria to ensure they are not caught off guard by unexpected turns that could impact the deal's ultimate success.
The evolving nature of business demands a more dynamic and continuous approach to qualification, ensuring that sales teams remain agile and on guard in the face of constant change. ๐