Chrysalis Talent Development

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Chrysalis Talent Development Organisations are built with people at the heart of them. At least until AI takes over the world! My expertise? Donโ€™t just take my word for it! Drop me a DM.

Talent Management Consultant ๐Ÿฆ‹ | Leadership Coach | Empowering growth, unlocking potential | Chrysalis unleashes talent for career development and business growth With over 25 years of HR experience, Iโ€™m on a mission to help businesses harness the full potential of their greatest strength โ€“ their people. Crafting talent management strategies that ensure youโ€™re not just filling roles but creating a powerhouse team that drives your business forward. I specialise in:

โ€ข ๐—ง๐—ฎ๐—น๐—ฒ๐—ป๐˜ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜ ๐—–๐—ผ๐—ป๐˜€๐˜‚๐—น๐˜๐—ฎ๐—ป๐—ฐ๐˜†: Designing strategies that align your people with your business goals.
โ€ข ๐—˜๐˜…๐—ฒ๐—ฐ๐˜‚๐˜๐—ถ๐˜ƒ๐—ฒ ๐—–๐—ผ๐—ฎ๐—ฐ๐—ต๐—ถ๐—ป๐—ด: Focusing on leadership development and career transitions that unlock potential. What sets me apart?

โ€ข ๐—ง๐—ฎ๐—ถ๐—น๐—ผ๐—ฟ๐—ฒ๐—ฑ ๐—ฆ๐—ผ๐—น๐˜‚๐˜๐—ถ๐—ผ๐—ป๐˜€: No one-size-fits-all approaches here. We'll work together to create a plan that fits your unique needs and budget.
โ€ข ๐—ง๐—ฟ๐—ฎ๐—ป๐˜€๐—ฝ๐—ฎ๐—ฟ๐—ฒ๐—ป๐—ฐ๐˜†: Clear proposals, no hidden costs โ€“ just straightforward solutions to your talent challenges.
โ€ข ๐—ฅ๐—ฒ๐˜€๐˜‚๐—น๐˜๐˜€-๐——๐—ฟ๐—ถ๐˜ƒ๐—ฒ๐—ป: My work translates to confident leadership, engaged employees, and a workforce primed for success.
โ€ข ๐—–๐—ผ๐—น๐—น๐—ฎ๐—ฏ๐—ผ๐—ฟ๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ: See me as an extension to your existing teams, working together to achieve your business goals. Read my LinkedIn recommendations section to hear from others. Who am I outside of the day job? Authenticity is a deep-rooted value of mine, so youโ€™ll meet the โ€˜real meโ€™ anyway. But when Iโ€™m not working on transforming businesses, youโ€™ll find me embracing family chaos with my husband, two young sons, and our puppy. Whether itโ€™s assault courses in the garden, movie nights in homemade camps, or fiercely competitive game sessions (because life lessons start early!), Iโ€™m all in. And yes, I'm a proud child of the 80s and 90s. Expect the occasional nostalgic reference or throwback tune in my posts โ€“ consider it my personal brand of time travel! Ready to revolutionise your talent strategy or just want to debate the best 90s TV show? Let's chat about your business needs โ€“ or maybe which boyband reigned supreme. Either way, it's bound to be entertaining!

How healthy is your organisation's approach to Talent Management?You might have plenty of talent activity in place.Recru...
09/10/2026

How healthy is your organisation's approach to Talent Management?

You might have plenty of talent activity in place.

Recruitment. Onboarding. Leadership development. Performance conversations. Succession planning. Learning and development.

But having the individual pieces doesn't necessarily mean they're working together.

Effective Talent Management creates a golden thread between what your organisation is trying to achieve and the people, capability and potential it needs to get there.

That's why I've created the Chrysalis Talent Management Health Check.

In around 3 minutes, you'll answer 9 questions designed to give you a high-level view of how effectively your current approach is working together.

You'll receive one overall Talent Management Health Score, helping you understand whether your approach is currently fragmented, developing, or consistently embedded.

The Health Check is built on the principles of the Chrysalis Talent Management Maturity Frameworkโ„ข, which looks across the nine interconnected capabilities that enable organisations to attract, grow and retain the talent they need to succeed.

This isn't the full Maturity Assessment. It's deliberately a quick, high-level starting point designed to help you step back from individual initiatives and look at the health of your overall approach.

3 minutes. 9 questions. 1 overall score.

Take the free Talent Management Health Check here ๐Ÿ‘‡
https://lnkd.in/erugrsgv

Because good Talent Management isn't about doing more things.

It's about making sure the right things are connected.

Today is my 27th HR birthday! ๐ŸŽ‚Which means I started my HR career in the last millennium.THE LAST MILLENNIUM ๐ŸคฃOn 1 Octob...
01/10/2026

Today is my 27th HR birthday! ๐ŸŽ‚

Which means I started my HR career in the last millennium.

THE LAST MILLENNIUM ๐Ÿคฃ

On 1 October 1999, I started my first role in what wasn't even really called HR then.
It was Personnel.

That's how long I've been doing this. ๐Ÿ˜‚

Somehow, 27 years have passed since then. The profession has changed enormously, I've changed enormously, and my career has taken me through pretty much every corner of HR before leading me to the bit that really captured me: Talent Management.

Then, after almost 25 years working in-house, I stepped out and created Chrysalis.

But when I think about what those 27 years have given me, it isn't just the experience.

It's the people. โค๏ธ

I've worked with some brilliant people over the years, both within HR teams and right across the businesses I've been part of. People I've learned from, laughed with, been challenged by, supported and been supported by.

And many of those relationships have lasted long after we've stopped working together.

I've learned an enormous amount about what works, what doesn't, and what looks fabulous on paper but falls apart when it meets real organisations and real people.

I'm still learning. I'm still changing my mind about things. And I'm still ridiculously passionate about what I do.

But apparently I can say I've worked in HR across two millennia.

Which sounds considerably more impressive than 27 years, so I think I'll be using that from now on. ๐Ÿคฃ

Happy HR birthday to me ๐Ÿฅณ

๐—›๐—ผ๐˜„ ๐—บ๐˜‚๐—ฐ๐—ต ๐—ฑ๐—ผ๐—ฒ๐˜€ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ผ๐—ฟ๐—ด๐—ฎ๐—ป๐—ถ๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฟ๐—ฒ๐—บ๐—ฒ๐—บ๐—ฏ๐—ฒ๐—ฟ ๐—ฎ๐—ฏ๐—ผ๐˜‚๐˜ ๐—ต๐—ผ๐˜„ ๐—ถ๐˜ ๐—ฟ๐—ฒ๐—ฐ๐—ฟ๐˜‚๐—ถ๐˜๐˜€?Not the candidate records.The ๐—น๐—ฒ๐—ฎ๐—ฟ๐—ป๐—ถ๐—ป๐—ด.We recruit someone...
04/09/2026

๐—›๐—ผ๐˜„ ๐—บ๐˜‚๐—ฐ๐—ต ๐—ฑ๐—ผ๐—ฒ๐˜€ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ผ๐—ฟ๐—ด๐—ฎ๐—ป๐—ถ๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฟ๐—ฒ๐—บ๐—ฒ๐—บ๐—ฏ๐—ฒ๐—ฟ ๐—ฎ๐—ฏ๐—ผ๐˜‚๐˜ ๐—ต๐—ผ๐˜„ ๐—ถ๐˜ ๐—ฟ๐—ฒ๐—ฐ๐—ฟ๐˜‚๐—ถ๐˜๐˜€?

Not the candidate records.

The ๐—น๐—ฒ๐—ฎ๐—ฟ๐—ป๐—ถ๐—ป๐—ด.

We recruit someone.

They join.

We move on.

Then another vacancy appears and, all too often, we simply start the recruitment process again.

But imagine if every recruitment campaign made the next one better.

Perhaps you learn that one source consistently produces stronger candidates.

That something you thought mattered at interview turns out not to matter much at all.

That new starters repeatedly arrive with a skill gap you hadn't anticipated.

That your onboarding needs to address something earlier.

Or that the people who thrive in the role have something in common that you weren't originally assessing for.

Thatโ€™s the bit I think organisations can miss.

๐—˜๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐—ต๐—ถ๐—ฟ๐—ฒ ๐—ด๐—ถ๐˜ƒ๐—ฒ๐˜€ ๐˜†๐—ผ๐˜‚ ๐—ป๐—ฒ๐˜„ ๐—ถ๐—ป๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป.

And that information should feed back into what you do next. ๐Ÿ”„

Recruitment โ†’ Onboarding โ†’ Review โ†’ Learning โ†’ Better recruitment.

Not a series of individual vacancies.

A learning loop.

Because the goal isn't simply to fill the next vacancy.

It's to become better at recognising, selecting and developing the talent your organisation needs.

๐—ง๐—ต๐—ถ๐—ป๐—ธ ๐—ฎ๐—ฏ๐—ผ๐˜‚๐˜ ๐—ฒ๐˜ƒ๐—ฒ๐—ฟ๐˜†๐—ผ๐—ป๐—ฒ ๐˜†๐—ผ๐˜‚โ€™๐˜ƒ๐—ฒ ๐—ต๐—ถ๐—ฟ๐—ฒ๐—ฑ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—น๐—ฎ๐˜€๐˜ ๐Ÿญ๐Ÿฎ ๐—บ๐—ผ๐—ป๐˜๐—ต๐˜€.๐—ช๐—ผ๐˜‚๐—น๐—ฑ ๐˜†๐—ผ๐˜‚ ๐—ต๐—ถ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฒ๐—บ ๐—ฎ๐—ด๐—ฎ๐—ถ๐—ป? ๐Ÿ‘€That question might tell you more ab...
04/09/2026

๐—ง๐—ต๐—ถ๐—ป๐—ธ ๐—ฎ๐—ฏ๐—ผ๐˜‚๐˜ ๐—ฒ๐˜ƒ๐—ฒ๐—ฟ๐˜†๐—ผ๐—ป๐—ฒ ๐˜†๐—ผ๐˜‚โ€™๐˜ƒ๐—ฒ ๐—ต๐—ถ๐—ฟ๐—ฒ๐—ฑ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—น๐—ฎ๐˜€๐˜ ๐Ÿญ๐Ÿฎ ๐—บ๐—ผ๐—ป๐˜๐—ต๐˜€.

๐—ช๐—ผ๐˜‚๐—น๐—ฑ ๐˜†๐—ผ๐˜‚ ๐—ต๐—ถ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฒ๐—บ ๐—ฎ๐—ด๐—ฎ๐—ถ๐—ป? ๐Ÿ‘€

That question might tell you more about the success of your recruitment than how quickly you filled the vacancies.

Recruitment teams often track things like:

โฑ๏ธ Time to hire
๐Ÿ’ฐ Cost of hire
๐Ÿ“‹ Vacancy fill rate

All useful.

But thereโ€™s another question Iโ€™d love to see organisations asking much more often:

๐——๐—ถ๐—ฑ ๐˜„๐—ฒ ๐—ฎ๐—ฐ๐˜๐˜‚๐—ฎ๐—น๐—น๐˜† ๐—บ๐—ฎ๐—ธ๐—ฒ ๐—ฎ ๐—ด๐—ผ๐—ผ๐—ฑ ๐—ต๐—ถ๐—ฟ๐—ฒ?

Fast doesnโ€™t necessarily mean good.

Cheap doesnโ€™t necessarily mean successful.

A few months down the line...

โญ Are they performing well?
๐Ÿ˜Š Are they engaged?
๐ŸŒฑ Are they growing into the role?
๐Ÿ™Œ Are they still there?
๐Ÿ” Knowing what you know now, would you choose them again?

Of course, recruitment is only part of that story.

Great people can be let down by poor onboarding, weak leadership or a bad employee experience.

But if we never look back at the hiring decisions weโ€™ve made, how do we ever get better at making them?

Recruitment success shouldnโ€™t just be measured when someone signs the contract.

Sometimes you need to look back months later and ask:

๐——๐—ถ๐—ฑ ๐˜„๐—ฒ ๐—ด๐—ฒ๐˜ ๐—ถ๐˜ ๐—ฟ๐—ถ๐—ด๐—ต๐˜?

๐—•๐—ฒ ๐—ต๐—ผ๐—ป๐—ฒ๐˜€๐˜... ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐˜†๐—ผ๐˜‚ ๐—ฒ๐˜ƒ๐—ฒ๐—ฟ ๐—ฟ๐—ฒ๐—ฎ๐—ฑ ๐—ฎ ๐—ฐ๐—ฎ๐—ป๐—ฑ๐—ถ๐—ฑ๐—ฎ๐˜๐—ฒโ€™๐˜€ ๐—–๐—ฉ ๐—ณ๐—ถ๐˜ƒ๐—ฒ ๐—บ๐—ถ๐—ป๐˜‚๐˜๐—ฒ๐˜€ ๐—ฏ๐—ฒ๐—ณ๐—ผ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฒ ๐—ถ๐—ป๐˜๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฒ๐˜„? ๐Ÿ˜ฌNo judgement. I know how it happens...
03/09/2026

๐—•๐—ฒ ๐—ต๐—ผ๐—ป๐—ฒ๐˜€๐˜... ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐˜†๐—ผ๐˜‚ ๐—ฒ๐˜ƒ๐—ฒ๐—ฟ ๐—ฟ๐—ฒ๐—ฎ๐—ฑ ๐—ฎ ๐—ฐ๐—ฎ๐—ป๐—ฑ๐—ถ๐—ฑ๐—ฎ๐˜๐—ฒโ€™๐˜€ ๐—–๐—ฉ ๐—ณ๐—ถ๐˜ƒ๐—ฒ ๐—บ๐—ถ๐—ป๐˜‚๐˜๐—ฒ๐˜€ ๐—ฏ๐—ฒ๐—ณ๐—ผ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฒ ๐—ถ๐—ป๐˜๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฒ๐˜„? ๐Ÿ˜ฌ

No judgement. I know how it happens.

Your diary is packed.

Youโ€™ve got six interviews back-to-back.

Something urgent crops up.

And suddenly youโ€™re speed-reading a CV while waiting for the candidate to arrive.

But hereโ€™s the thing...

๐—ง๐—ต๐—ฒ ๐—ถ๐—ป๐˜๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฒ๐˜„ ๐˜€๐˜๐—ฎ๐—ฟ๐˜๐˜€ ๐—ฏ๐—ฒ๐—ณ๐—ผ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฒ ๐—ฐ๐—ฎ๐—ป๐—ฑ๐—ถ๐—ฑ๐—ฎ๐˜๐—ฒ ๐—ฑ๐—ผ๐—ฒ๐˜€.

Even ten minutes of proper preparation can completely change the conversation.

Before an interview, Iโ€™d want a hiring manager to know:

๐ŸŽฏ What does success actually look like in this role?

๐Ÿงฉ What competencies am I assessing?

๐Ÿ“„ What have I noticed in their CV or application that I want to explore?

โ“ What evidence do I need to gather?

๐Ÿ‘‹ How am I going to introduce the role, team and organisation?

๐Ÿ’ญ And what impression do I want this person to leave with, whether they get the job or not?

Because good interviewing isnโ€™t about having a clever list of questions in front of you.

Itโ€™s about being prepared enough to actually ๐—น๐—ถ๐˜€๐˜๐—ฒ๐—ป to the answers.

The best interviewers donโ€™t wing it.

They do the work before the candidate walks through the door. ๐Ÿšช

๐—–๐—ผ๐—ป๐—ณ๐—ถ๐—ฑ๐—ฒ๐—ป๐˜.๐—ข๐—ฟ ๐—ฎ๐—ฟ๐—ฟ๐—ผ๐—ด๐—ฎ๐—ป๐˜?Same candidate. Same behaviour. Two completely different conclusions. ๐Ÿ‘€Iโ€™ve trained assessors for ...
03/09/2026

๐—–๐—ผ๐—ป๐—ณ๐—ถ๐—ฑ๐—ฒ๐—ป๐˜.

๐—ข๐—ฟ ๐—ฎ๐—ฟ๐—ฟ๐—ผ๐—ด๐—ฎ๐—ป๐˜?

Same candidate. Same behaviour. Two completely different conclusions. ๐Ÿ‘€

Iโ€™ve trained assessors for assessment centres over the years and one thing has always fascinated me...

Give several people exactly the same evidence and they can interpret it very differently.

One manager sees confidence.

Another sees arrogance.

One sees someone who โ€œreally knows their stuffโ€.

Another sees someone who โ€œtalks too muchโ€.

Neither is necessarily deliberately wrong.

Weโ€™re human. We all view people through our own lens.

And thatโ€™s exactly why hiring canโ€™t just come down to:

๐Ÿ’ญ โ€œI really liked them.โ€

๐Ÿ’ญ โ€œThey felt like a good fit.โ€

๐Ÿ’ญ โ€œIโ€™ve got a good feeling about this one.โ€

Good hiring needs structure.

๐ŸŽฏ Clarity about what success in the role actually looks like
๐Ÿ”Ž Questions that uncover real evidence
โš–๏ธ Consistent ways of assessing that evidence
๐Ÿง  Awareness of the biases we all bring with us

And, ideally, no interview questions that should have been left firmly in the last millennium! ๐Ÿ˜‚

Because interviewing is a skill.

But ๐—ต๐—ถ๐—ฟ๐—ถ๐—ป๐—ด is a capability.

And when you consider the impact one hiring decision can have for years afterwards, itโ€™s a capability worth getting right.

๐—œ๐—บ๐—ฎ๐—ด๐—ถ๐—ป๐—ฒ ๐˜€๐—ผ๐—บ๐—ฒ๐—ผ๐—ป๐—ฒ ๐—ฟ๐—ฒ๐—บ๐—ฒ๐—บ๐—ฏ๐—ฒ๐—ฟ๐—ถ๐—ป๐—ด ๐˜๐—ต๐—ฒ๐—ถ๐—ฟ ๐—ท๐—ผ๐—ฏ ๐—ถ๐—ป๐˜๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฒ๐˜„ ๐—ป๐—ฒ๐—ฎ๐—ฟ๐—น๐˜† ๐Ÿฎ๐Ÿฌ ๐˜†๐—ฒ๐—ฎ๐—ฟ๐˜€ ๐—น๐—ฎ๐˜๐—ฒ๐—ฟ. ๐Ÿ˜ณA few weeks ago, I bumped into someone in a coff...
02/09/2026

๐—œ๐—บ๐—ฎ๐—ด๐—ถ๐—ป๐—ฒ ๐˜€๐—ผ๐—บ๐—ฒ๐—ผ๐—ป๐—ฒ ๐—ฟ๐—ฒ๐—บ๐—ฒ๐—บ๐—ฏ๐—ฒ๐—ฟ๐—ถ๐—ป๐—ด ๐˜๐—ต๐—ฒ๐—ถ๐—ฟ ๐—ท๐—ผ๐—ฏ ๐—ถ๐—ป๐˜๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฒ๐˜„ ๐—ป๐—ฒ๐—ฎ๐—ฟ๐—น๐˜† ๐Ÿฎ๐Ÿฌ ๐˜†๐—ฒ๐—ฎ๐—ฟ๐˜€ ๐—น๐—ฎ๐˜๐—ฒ๐—ฟ. ๐Ÿ˜ณ

A few weeks ago, I bumped into someone in a coffee shop who I hadnโ€™t worked with for almost twenty years.

Years earlier, heโ€™d sent me a lovely message about the interview when I hired him.

So after seeing him again, I asked if heโ€™d mind me sharing it.

He said:

๐Ÿ’ฌ โ€œI still remember the interview. You had a totally relaxed, humorous and professional way of conducting things. It didnโ€™t feel like an interview, more like a chat in a cafรฉ.โ€

Which feels particularly appropriate given where we bumped into each other! โ˜•๐Ÿ˜‚

It made me smile.

But it also made me think.

Nearly 20 years later, he didnโ€™t remember the questions I asked.

He didnโ€™t remember the interview structure.

He remembered ๐—ต๐—ผ๐˜„ ๐—ถ๐˜ ๐—ณ๐—ฒ๐—น๐˜.

And I think thereโ€™s something really important in that.

Candidate experience isnโ€™t only about having a good recruitment process.

Itโ€™s also about whether people feel:

โค๏ธ Welcomed
๐Ÿค Respected
๐Ÿ‘‚ Listened to
๐Ÿ˜Š Comfortable enough to be themselves

Because recruitment conversations are easily forgotten.

๐—›๐—ผ๐˜„ ๐˜†๐—ผ๐˜‚ ๐—บ๐—ฎ๐—ธ๐—ฒ ๐—ฝ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ ๐—ณ๐—ฒ๐—ฒ๐—น ๐—ฟ๐—ฎ๐—ฟ๐—ฒ๐—น๐˜† ๐—ถ๐˜€.

And apparently, sometimes they remember it for twenty years. ๐Ÿฅฐ

๐——๐—ผ ๐˜†๐—ผ๐˜‚ ๐—ฟ๐—ฒ๐—ฎ๐—น๐—น๐˜† ๐—ป๐—ฒ๐—ฒ๐—ฑ ๐˜๐—ต๐—ฎ๐˜ ๐—ณ๐—ผ๐˜‚๐—ฟ๐˜๐—ต ๐—ถ๐—ป๐˜๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฒ๐˜„? ๐Ÿ‘€Or that lengthy assessment?Or the presentation exercise that bears very littl...
02/09/2026

๐——๐—ผ ๐˜†๐—ผ๐˜‚ ๐—ฟ๐—ฒ๐—ฎ๐—น๐—น๐˜† ๐—ป๐—ฒ๐—ฒ๐—ฑ ๐˜๐—ต๐—ฎ๐˜ ๐—ณ๐—ผ๐˜‚๐—ฟ๐˜๐—ต ๐—ถ๐—ป๐˜๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฒ๐˜„? ๐Ÿ‘€

Or that lengthy assessment?

Or the presentation exercise that bears very little resemblance to the actual job?

A rigorous recruitment process isnโ€™t necessarily a bad thing.

Some roles absolutely need one.

But I think thereโ€™s a simple rule every stage should have to pass:

๐Ÿ‘‰ ๐—œ๐˜ ๐—ป๐—ฒ๐—ฒ๐—ฑ๐˜€ ๐˜๐—ผ ๐—ฒ๐—ฎ๐—ฟ๐—ป ๐—ถ๐˜๐˜€ ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ.

If you canโ€™t clearly explain what an interview, assessment or exercise is helping you understand, is it really adding value?

Because candidate experience isnโ€™t just about replying quickly and giving feedback.

Itโ€™s about whether the whole experience feels purposeful, fair and respectful.

Iโ€™ve pulled together 6 stages to help you put your own recruitment process to the test.

๐Ÿ‘‰ Swipe through and see how yours stacks up.

And be honest... is there a stage youโ€™d happily get rid of tomorrow? ๐Ÿ˜ฌ

๐—ฌ๐—ผ๐˜‚ ๐—ถ๐—ป๐˜๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฒ๐˜„๐—ฒ๐—ฑ ๐—ณ๐—ถ๐˜ƒ๐—ฒ ๐—ฝ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ.๐—ข๐—ป๐—น๐˜† ๐—ผ๐—ป๐—ฒ ๐—ด๐—ผ๐˜ ๐˜๐—ต๐—ฒ ๐—ท๐—ผ๐—ฏ.What would the other four say about you? ๐Ÿ‘€We talk a lot about candidate...
01/09/2026

๐—ฌ๐—ผ๐˜‚ ๐—ถ๐—ป๐˜๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฒ๐˜„๐—ฒ๐—ฑ ๐—ณ๐—ถ๐˜ƒ๐—ฒ ๐—ฝ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ.

๐—ข๐—ป๐—น๐˜† ๐—ผ๐—ป๐—ฒ ๐—ด๐—ผ๐˜ ๐˜๐—ต๐—ฒ ๐—ท๐—ผ๐—ฏ.

What would the other four say about you? ๐Ÿ‘€

We talk a lot about candidates making a good first impression.

But recruitment is a two-way street.

While youโ€™re deciding whether someone is right for your organisation, theyโ€™re deciding whether your organisation is right for them.

And these days, they have plenty of ways to find out.

๐Ÿ”Ž Company reviews
๐Ÿ’ฌ Interview feedback
๐Ÿ“ฑ Social media
๐Ÿ‘ฅ Friends and professional networks

Research from Glassdoor found that 83% of job seekers look at company reviews and ratings, reading an average of six reviews before forming an opinion.

So every interaction matters.

Did you acknowledge their application?

Did the interview start on time?

Were you honest about the role?

Did you keep them informed?

And, if they didnโ€™t get the job, did you actually tell them? ๐Ÿ˜ฌ

Years ago, a poor candidate experience might have been shared with a couple of friends over coffee.

Now it can become part of the story hundreds of future candidates hear about you.

Which is why candidate experience isnโ€™t just an HR issue.

๐—œ๐˜โ€™๐˜€ ๐—ฎ ๐—ฟ๐—ฒ๐—ฝ๐˜‚๐˜๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ถ๐˜€๐˜€๐˜‚๐—ฒ.

So perhaps one of the best measures of your recruitment process isnโ€™t simply who accepted the job.

Itโ€™s what the people who ๐—ฑ๐—ถ๐—ฑ๐—ปโ€™๐˜ get the job would say about you afterwards.

Would you be happy with the story they told? ๐Ÿค”

๐—œ๐—ณ ๐˜„๐—ฒ ๐˜„๐—ผ๐˜‚๐—น๐—ฑ๐—ปโ€™๐˜ ๐˜๐—ฟ๐—ฒ๐—ฎ๐˜ ๐—ฎ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐˜๐—ต๐—ฎ๐˜ ๐˜„๐—ฎ๐˜†โ€ฆ ๐˜„๐—ต๐˜† ๐˜„๐—ผ๐˜‚๐—น๐—ฑ ๐˜„๐—ฒ ๐˜๐—ฟ๐—ฒ๐—ฎ๐˜ ๐—ฎ ๐—ฐ๐—ฎ๐—ป๐—ฑ๐—ถ๐—ฑ๐—ฎ๐˜๐—ฒ ๐˜๐—ต๐—ฎ๐˜ ๐˜„๐—ฎ๐˜†? ๐Ÿ‘€Businesses spend a lot of time think...
01/09/2026

๐—œ๐—ณ ๐˜„๐—ฒ ๐˜„๐—ผ๐˜‚๐—น๐—ฑ๐—ปโ€™๐˜ ๐˜๐—ฟ๐—ฒ๐—ฎ๐˜ ๐—ฎ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐˜๐—ต๐—ฎ๐˜ ๐˜„๐—ฎ๐˜†โ€ฆ ๐˜„๐—ต๐˜† ๐˜„๐—ผ๐˜‚๐—น๐—ฑ ๐˜„๐—ฒ ๐˜๐—ฟ๐—ฒ๐—ฎ๐˜ ๐—ฎ ๐—ฐ๐—ฎ๐—ป๐—ฑ๐—ถ๐—ฑ๐—ฎ๐˜๐—ฒ ๐˜๐—ต๐—ฎ๐˜ ๐˜„๐—ฎ๐˜†? ๐Ÿ‘€

Businesses spend a lot of time thinking about the customer journey.

Every touchpoint matters.

โœจ Whatโ€™s their first impression?
๐Ÿค How easy is it to engage with us?
๐Ÿ˜ฌ Where might they get frustrated?
โค๏ธ What makes them want to choose us?

So why donโ€™t we always think the same way about recruitment?

Because while youโ€™re assessing a candidate...

๐—ง๐—ต๐—ฒ๐˜†โ€™๐—ฟ๐—ฒ ๐—ฎ๐˜€๐˜€๐—ฒ๐˜€๐˜€๐—ถ๐—ป๐—ด ๐˜†๐—ผ๐˜‚ ๐˜๐—ผ๐—ผ.

The job advert.

The application.

The interview invitation.

How theyโ€™re welcomed.

Whether you keep them updated.

How you give feedback.

What happens once they say yes.

Every single interaction tells them something about what it might be like to work for you.

Does it feel organised?

Respectful?

Human?

Does it actually reflect the values on your website?

I often encourage organisations to map their recruitment journey through the candidateโ€™s eyes. ๐Ÿ”Ž

It can be incredibly revealing.

Because recruitment isnโ€™t just about choosing the right person.

Itโ€™s about giving the right person a reason to choose you too.

๐—œ๐—ณ ๐˜†๐—ผ๐˜‚ ๐˜„๐—ฒ๐—ฟ๐—ฒ ๐—ฎ ๐—ฐ๐—ฎ๐—ป๐—ฑ๐—ถ๐—ฑ๐—ฎ๐˜๐—ฒ ๐—ณ๐—ผ๐—ฟ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ผ๐˜„๐—ป ๐—ผ๐—ฟ๐—ด๐—ฎ๐—ป๐—ถ๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป, ๐˜„๐—ผ๐˜‚๐—น๐—ฑ ๐˜†๐—ผ๐˜‚ ๐˜„๐—ฎ๐—ป๐˜ ๐˜๐—ต๐—ฒ ๐—ท๐—ผ๐—ฏ? ๐Ÿค”

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