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Monday 9am - 5pm Tuesday 9:30am - 5pm Wednesday 9:30am - 2:30pm Thursday 9:30am - 5pm Friday 9am - 4pm

Big Smiley Face

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Big Smiley Face

I love tech so you don’t have to 💡| Booking links, email flows + systems that actually work You don’t have to figure it all out on your own.

Are you a solo business owner with big ideas…
…but find yourself stuck in a spiral of tech faff and unfinished systems? Maybe your booking link is clunky, your lead magnet is half-done, or you’ve been meaning to set up a proper onboarding process for months. I work with creative, service-based business owners who are brilliant at what they do, but don’t want to spend their time Googling how to fix a broken email sequence or set up an automation. I offer calm, practical tech support and Done For You services to help you:

🛠️ Set up or streamline your booking system
📩 Automate your lead magnet and welcome emails
🧩 Tidy up your systems and client journey
📅 Fix what’s broken behind the scenes, or finally build the thing that’s been on your to-do list for too long

No drama, no overwhelm, no jargon. Just clear, friendly support to help your business run more smoothly, so you can spend more time doing what you’re actually good at.

✨ You don’t need another course. You need someone to just sort it for you. Sound like what you’ve been looking for? Send me a message and let’s chat.

13/10/2026

Here’s what one of my lovely clients said after we finished working together:

“Throughout our work, Louise has been patient, kind and fun.
No impatience, no patronising, no judgement.”

This means more to me than you’d think.

Because so many people come to me feeling embarrassed, flustered, or convinced they’re “behind” with tech.

They’re not.

You don’t need to know how to connect platforms, automate things, or build a system from scratch.
That’s my job.

Your job is your actual job.
Your skills.
Your magic.
The thing you set out to do in the first place.

And if you’re someone who gets overwhelmed by the jargon, the buttons, the settings, or the “why is this not working” moments…

You’ll always be met with patience, kindness, and zero judgement here.

12/10/2026

I once said hello to someone famous in the park because I thought I knew them. 😂

I was out walking the dog when I spotted someone coming towards me.

I recognised them immediately.

You know when you see someone and your brain goes, “Oh! I know you!”

Except I couldn't quite place them.

It didn't matter.

I beamed at them and said a big, cheerful “Hi!” as I walked past.

They smiled back.

And then, about ten seconds later, my brain caught up.

OH GOD.

I DON'T KNOW YOU. 🤣

I just recognise you because I've seen you on the telly approximately 900 times.

I'd said hello to a famous person as though we were old mates who regularly bumped into each other on our dog walks.

And they'd very politely smiled at the random woman who'd greeted them like a long-lost friend.

I did briefly consider turning around.

But what was I going to say?

“Sorry, I don't actually know you. I just watch you on television.” 😂

So I carried on walking.

And pretended that it was a completely normal interaction.

(Image: Throwback picture of the Labrador I owned who like to swim in mud.)

11/10/2026

I wonder if people realise how much we actually learn from our clients?

They're hiring us because we know how to do something that they need help with.

But the learning doesn't just go one way.

Over the years, I've learnt all sorts from the people I've worked with.

Things about compliance. (Thanks, Kate)

Things about accessibility. (Thanks, Sally)

Ways to trick myself into getting to sleep. (Thanks, Kate)

How to take a full screen capture. (Thanks, Charlotte)

Insight Timer for meditations. (Thanks, Pam)

Sometimes it's something someone's deliberately shown me.

Sometimes it's something I've learnt while working on their content or emails.

And sometimes it's just a random thing that's come up in conversation. 😂

It's one of the things I really like about working closely with other people's businesses.

Yes, I bring my knowledge and experience to the table.

But I get to learn from theirs, too.

10/10/2026

I've become slightly addicted to watching The Dog House.

I think it's the matching I love.

People arrive looking for a dog.

The staff know all the dogs REALLY well, listen to what the people need, and then try to find one that might be right for them.

And I get completely emotionally invested. 😂

They bring a dog out.
Everything looks PERFECT.

I'm sitting there thinking:

"This is it! The dog has found its people!"

And then something doesn't quite work.

Maybe the dog isn't right for their lifestyle.
Maybe the people decide it isn't the right match.

So they meet another dog.
And sometimes THAT dog is perfect.

Everyone's happy.
Lovely ending.

Except I'm still sitting there thinking:

BUT WHAT HAPPENED TO THE FIRST DOG?!

Did someone else choose them?
Are they still waiting?

Did they find their person????

The programme has moved on.
The family has moved on.

I have not moved on. 😂

08/10/2026

You may hear me banging on about GHL and think that's all I can do.

Well... it isn't. 😂

I talk about it a lot because I use it a lot.

For myself and clients. And one off projects and set ups.

But I've worked with all sorts of systems over the years.

TidyCal.
Calendly.

MailerLite.
Flodesk.

Leadpages
Kartra.

MemberVault.
Dubsado.

WordPress.

Just for starters 🤣

I think sometimes we accidentally pigeonhole ourselves by talking about the things we're doing MOST often.

And then people don't ask about anything else because they assume:

“Oh, she doesn't do that.”

When actually...

Just ask me. 😂

If you're using something I know, brilliant.

If it's something I haven't been in for a while, I'll tell you.

And if it's something I've never used before, I'll tell you that too.

But don't assume that because you've seen me balls deep in a GHL automation for the last three weeks, that's the only thing I know my way around. 😂

07/10/2026

I spend quite a lot of my time building automations.

But I don't think everything should be automated.

Just because we CAN make something happen automatically doesn't necessarily mean we should.

Some things make complete sense.

Someone fills in a form and their details go into your CRM.

A payment comes in and the right things happen.

Someone books an appointment and automatically gets the information they need.

Brilliant.

Nobody needs to be sitting there manually doing those things.

But then there are the bits where having an actual human involved makes a difference.

The personal email.
The quick check-in.
The message that actually relates to the conversation you've just had.

I wouldn't want to automate those just for the sake of saving a few minutes.

For me, the point of automation isn't to remove the human bits from your business.

It's to get rid of some of the repetitive stuff so you've got more time for them.

So when I'm looking at a client's business, the question isn't:

"What can we automate?"

It's:

"What actually makes sense to automate?"

Because they're not always the same thing.

06/10/2026

This is one of those posts where I really don’t need to add much.

When someone describes your work better than you ever could… I just let them 😆

Grateful for clients who trust me to quietly make things work behind the scenes 🤍

04/10/2026

Don't assume people saw the post before this one!

I read a post the other day and had absolutely NO idea what the writer was talking about. 😂

It was clearly connected to something they'd posted before.

Except I hadn't seen that post.

Or possibly several posts.

(Thanks, algorithm.)

So I read the one that HAD appeared in my feed and couldn't make head nor tail of it.

(And no, I didn't click on their profile and start scrolling backwards trying to find the beginning of the story.)

𝗕𝗲𝗰𝗮𝘂𝘀𝗲 𝗜 𝘄𝗮𝘀 𝘀𝘂𝗽𝗽𝗼𝘀𝗲𝗱 𝘁𝗼 𝗯𝗲 𝗱𝗼𝗶𝗻𝗴 𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝗲𝗹𝘀𝗲.

As is the way when you accidentally find yourself on social media. 😂

But it did make me think about how easy it is to assume people are following along.

“Like I said yesterday...”

“Following on from my last post...”

“An update on this...”

Except a chunk of the people seeing today's post might not have the faintest idea what you're on about.

It doesn't mean you have to repeat the whole story every time.

Just give people enough context that the post they're looking at makes sense on its own.

Because the algorithm doesn't necessarily show people your content in the nice neat order that you posted it.

(Hello 3 week old posts)

Address

Office 2, 44a Stamford Street
Stalybridge
SK151LQ

Opening Hours

Monday	9am - 5pm
Tuesday	9:30am - 5pm
Wednesday	9:30am - 2:30pm
Thursday	9:30am - 5pm
Friday	9am - 4pm

Website

http://www.bigsmileyface.com/

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