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Big Smiley Face

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Big Smiley Face

I love tech so you don’t have to 💡| Booking links, email flows + systems that actually work You don’t have to figure it all out on your own.

Are you a solo business owner with big ideas…
…but find yourself stuck in a spiral of tech faff and unfinished systems? Maybe your booking link is clunky, your lead magnet is half-done, or you’ve been meaning to set up a proper onboarding process for months. I work with creative, service-based business owners who are brilliant at what they do, but don’t want to spend their time Googling how to fix

a broken email sequence or set up an automation. I offer calm, practical tech support and Done For You services to help you:

🛠️ Set up or streamline your booking system
📩 Automate your lead magnet and welcome emails
🧩 Tidy up your systems and client journey
📅 Fix what’s broken behind the scenes, or finally build the thing that’s been on your to-do list for too long

No drama, no overwhelm, no jargon. Just clear, friendly support to help your business run more smoothly, so you can spend more time doing what you’re actually good at.

✨ You don’t need another course. You need someone to just sort it for you. Sound like what you’ve been looking for? Send me a message and let’s chat.

02/09/2026

My daughter is back at school today.

And I am officially back at work PROPERLY.

Well... I will be once I've actually got her through the school gates. 😂

We got back from holiday on Monday.

Yesterday was mostly spent dealing with the aftermath.

- Washing.
- Unpacking.
- Putting things away.
- Finding the school shoes.

Making sure we actually had everything required to send a child into Year 6.

And today...

SHE'S GOING BACK.

The house will be quiet.

Nobody will need a snack.

I will be able to sit at my desk and actually concentrate on ONE THING.

It's going to be very weird. 😂

I've worked throughout the summer, but anyone who works around the school holidays will know what I mean.

There's working.

And there's working while simultaneously keeping track of where, when, with whom, whether they need feeding etc etc.

My brain has had approximately 47 tabs open since mid July.

Today I can start closing some of them.

And this is usually when I start noticing the OTHER things I've been doing without really thinking about them.

- The little jobs I've repeated every week.
- The things I've been meaning to sort out.
- The bits of admin that aren't particularly difficult, but keep nibbling away at my time.

The things that make me go:

"Why am I STILL doing that?"

Sometimes the only reason you're still doing something manually is that you haven't stopped for long enough to sort it out.

Half an hour spent setting something up once could save you five or ten minutes every single week afterwards.

And once I've done the school run and adjusted to the eerie silence, I might actually have the brain space to look at some of them. 😂

I've put together a free guide with 10 things you can set up ONCE rather than doing them every week.

If you're emerging from the school holidays too, you can grab it here:

https://bigsmileyface.com/10-things-to-do-once

Image: Me in August with the iconic whalebones in Whitby that were removed yesterday 😢 and two bags as my daughter got bored of carrying hers.

01/09/2026

Ahhh September.

Fresh notebooks.

New stationery.

Back to routines.

That lovely feeling of a fresh start.

I quite like it.

But there's always a lot of noise around September.

✔️ Reset.

✔️ Refocus.

✔️ Get back on it.

✔️ Smash the final few months of the year.

And, of course, the feed will shortly be full of:

"I'M BACK!"

"I'm feeling SO refreshed after taking some time off."

"I've been quietly working away on something NEW over the summer..."

Followed by an offer that has apparently been gestating since June. 😂

(I shall be dodging those today while wondering how quickly I can get 7 days' worth of camping clothes washed and dried AND locate my daughter's missing school shoes that Amazon apparently delivered while we were in a field in The Lakes...)

So if your current September energy is less...

"LET'S GO!"

And more...

"I have crawled to the end of the school holidays and would quite like everyone to leave me alone for a bit."

That's absolutely fine too. 😂

If you've spent the summer juggling work, children, days out, childcare, holidays, packed lunches, snacks and approximately 900 parental requests a day, maybe you don't need to immediately launch yourself into something else.

📕 Buy the new notebook.
✍🏻 Get the nice pens.
📅 Enjoy getting back into a routine.

But maybe stick something in that shiny new diary that's just for YOU too.

☕️ A coffee somewhere nice.
🍔 Lunch with a friend.
🏞️ A few hours doing nothing...

September CAN be a fresh start.

But it doesn't have to start at 100mph.

31/08/2026

I've recently started watching Money for Nothing and I LOVE it.

If you've never seen it, they basically rescue things people are about to throw away and turn them into something someone actually wants. And is worth a bit of money.

Then the show host gives the 'thrower awayer' the profit.

I find it fascinating.

Although I'm beginning to think I like it because these are MY PEOPLE. 😂

A few years ago I was at the tip when I spotted a collection of about SIX giraffe pictures someone was about to throw away.

And I couldn't let it happen!

So I liberated two of them.

TWO.

I feel this shows remarkable restraint. 😂

(Stole them from the tip. Whatever.)

I brought them back to my office and they've been on the walls ever since.

I still love them.

People always comment on them.

Someone else had completely finished with them.

To them, they were rubbish.

To me?

FREE GIRAFFES. 😂

I think that's what I love so much about Money for Nothing.

Something doesn't become worthless just because one person doesn't want it anymore.

Sometimes it just needs to find the person who looks at it and thinks...

"I'm having THAT."

(Which, apparently, is me when faced with a pile of giraffe pictures at the tip. 😂)

Image: The rescued giraffes living their best second life on my office wall.

30/08/2026

Apparently I need to be WAY clearer about the purpose of sleepover snacks. 😂

My daughter had a friend sleeping over for a special treat the other week.

My husband was away, the weather was lovely, so I basically gave them the run of the garden and the lounge while Loki the Irish Setter and I retreated downstairs (our house is upside down) to watch Netflix.

I'd ordered them a takeaway.

I'd left out.

- Popcorn.
- Crisps.
- Haribo.
- Drinks.
- Pringles

And told them that midnight seemed like a reasonable time to be asleep.

At about half eight they came in from the garden and started getting themselves settled for the evening.

Then my daughter says to me:

"Mum, can you come and check on us in about an hour to check we've eaten all the snacks?"

It seems she'd looked at the table full of food and interpreted it as some sort of challenge.

I had to explain that the snacks were a SELECTION.

They could choose what they fancied.

They weren't a GOAL TO ACHIEVE.

No one was going to be checking their progress.

(However, I do admire her commitment to the task. 😂 )

28/08/2026

It was one character.

ONE.

I'd been sorting out a DNS issue for a client.

I'd checked the records.

Checked the settings.

Looked at what wasn't working.

And completely missed the problem.

𝗜𝘁 𝘄𝗮𝘀 𝗮 𝘁𝘆𝗽𝗼.

One tiny typo sitting there in front of me.

And I didn't spot it 🙈

Once I found it?

Problem solved.

It's a good reminder of just how much the tiny details matter when you're working with tech.

A full stop.

A space.

A letter.

A number.

Something can look absolutely fine at a glance and still not bloody work. 😂

And sometimes, when you've been staring at something for too long, your brain starts seeing what it EXPECTS to see rather than what's actually there.

It took me being completely baffled.
I slept on it.
Then I woke up the next day.
And looked at things with fresh eyes.

And There It Was.

This is why checking matters.

And rechecking.

I work with this stuff all the time.

And I still missed it the first time.

Attention to detail doesn't mean never making a mistake.

It means being willing to keep looking until you find the tiny thing that's causing the big problem.

27/08/2026

I don't want to have to remember everything.

(I'm a woman of a certain age. I actually can't 🤣)

When a new client starts working with me, there are usually a LOT of little things that need to happen.

- Send this document.
- Ask for branding.
- Get logins to this.
- Add them to that app.
- Book an appointment in.
- Create a folder.

None of these things are particularly difficult.

But remembering ALL of them?

That's where things get missed.

Which is why I'm a big fan of getting processes out of your head and into something you can actually follow.

- A checklist.
- A template.
- A workflow.

Something that means you're not relying on your brain to go:

"Wasn't there something else I normally do at this point...?"

And this isn't about automating every inch of your business.

Some things SHOULD have a human doing them.

It's about setting up the repeatable bits once so you don't have to keep reinventing them.

I've put together 10 examples of things you can set up ONCE rather than doing them every week.

You can grab the free guide here:

https://bigsmileyface.com/10-things-to-do-once

Then I can go back to forgetting where I put my glasses (probably on top of my head...)

26/08/2026

My 10-year-old told me off in Whitby.

She'd spent a VERY healthy chunk of her birthday money while we were there.

Then at one point she asked:

"Mum, what have YOU bought yourself?"

Erm...

A £4 bath bomb.

(Which, in fairness, she'll probably nick.)

That's it.

I'd bought things to take home for other people.

I'd even bought the DOG a present that cost more than my bath bomb. 😂

But I do this every time we go away.

I'll happily buy things for everyone else, but very rarely come home with anything for me.

And my daughter ALWAYS tells me off for it.

On our last day in Whitby, I spotted the most gorgeous Whitby jet necklace.

I kept looking at it.

And looking at it.

My daughter was immediately:

"MUMMY. PLEASE BUY IT!!"

"Please treat yourself!"

"It's lovely!"

Meanwhile my brain was doing something completely different.

I was doing internal sums:

- The cottage.
- Train fares
- Bus.
- Fish and chips.
- Entry to places.
- All the other food.

Everything we'd already spent while we were there.

And suddenly my brain is going:

"Do you REALLY need a necklace as well?"

Which is ridiculous really.

Because I wouldn't have thought twice about buying my daughter something she loved.

I bought the DOG something without conducting a full financial review. 😂

But when it's something purely for me?

Apparently we need to convene a small committee.

So...

Did I listen to my very wise 10-year-old?

Did I treat myself?

Did I buy the gorgeous Whitby jet necklace I'd spent ages ogling?

Nope.

I bought absolutely nothing. 😂

And now I'm home thinking...

Maybe she had a point 🤣

Image: AI as I didn't actually photograph myself ogling Whitby Jet with my £4 bath bomb in my hand.

25/08/2026

“Louise is a pleasure to work with: warm, calming, and great fun. Crucially, she knows her stuff.

If you have too many ideas to organise, a desk covered in post-its, and to-do lists in various places, you need Louise!”

This is exactly why I do what I do.

It’s never just about the tech.
Or the apps.
Or setting up “perfect” systems.

It’s about helping you take all the post-its, notebooks, random tabs and ideas in your head and turning them into something simple, practical and (most importantly) usable.

The tech part?
That’s where I come in too.
I’ll set it up, test it, tweak it and show you how to keep it running, so you can stop wrestling with tools and actually focus on your work.

📥 Ready for a setup that works with you (not against you)?

Let’s chat.

Address

Office 2, 44a Stamford Street
Stalybridge
SK151LQ

Opening Hours

Monday	9am - 5pm
Tuesday	9:30am - 5pm
Wednesday	9:30am - 2:30pm
Thursday	9:30am - 5pm
Friday	9am - 4pm

Website

http://www.bigsmileyface.com/

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