30/08/2026
Call for visual inspection of CLiC-iT for “C-ZIP LOCK”-pulleys & ensure that a backup safety lanyard is connected over the wire whenever the C-ZIP LOCK is in use.
CLiC-iT asked us to make the following information available to you:
Dear Customer,
We have been notified of a fatal accident that occurred in Turkey involving a C-ZIP LOCK pulley used in combination with a ZipSTOP braking system, without using backup safety layard.
At this stage, we are actively gathering information to establish the circumstances surrounding the incident.
We will provide further updates as soon as additional verified information becomes available.
As a precautionary measure, we ask all customers currently using the C-ZIP LOCK to immediately inspect their equipment, paying particular attention to:
Wear, deformation of the pulley, any cracks or damage to the housing surrounding the gate.
In addition, users should always ensure that a backup safety lanyard is connected over the wire whenever the C-ZIP LOCK is in use.
Please find attached the latest User Manual and Inspection Procedure, which should be followed carefully during inspection and operation.
• User manual (external resource at the CLiC-iT website, opens a new browser tab)
• Inspection Procedure (external resource at the CLiC-iT website, opens a new browser tab)
The safety of all users is our highest priority. We appreciate your prompt attention to this matter and will continue to keep you informed as our investigation progresses.
Kind regards,
The CLiC-iT Team