_train4change

17/08/2021

We’re Raising the Bar at Avanti West Coast.

Sarah and Ali are sharing their spark in Euston with a fantastic group of front line colleagues. Brilliant to be back in the classroom, winning together and building excellent customer experiences for Avanti.

16/04/2021

This was shared after a webinar I attended exploring Diversity and Inclusion last week. I'm sure some of you will find it a useful and interesting reference.

12/02/2021

OUR NEW WAY OF WORKING!

Working with one of our clients this week on the Newrow virtual classroom platform.

One of our learners said:

''I really enjoyed the session today. And you brought things to life for me. I could see how you might jump into a situation and think you know what is the right thing to do but by taking a step back and asking people how they feel it can change the whole conversation.''

Our hybrid experiential way of working looks and feels different, and our learners love it just as much as our face to face sessions.

17/12/2020

Happy Christmas to everyone in t4c and to all our lovely clients and friends. What a different year this has been, am thankful we’ve all shared it together. Best wishes for the festive season and good luck for 2021.
And thanks for joining last nights Chrimbo zoom 🎄

02/12/2020

Really lovely to be working face to face, albeit socially distanced, with the team at Chiltern. See you again soon.

15/10/2020

Always relevant!
How many of these are you using?
What other ideas do you have to reduce stress?

17/07/2020

A sparkling clean train. A wide array of seats to choose. Ample car park spaces. 99% customers wearing face coverings. It feels safe to get back on the train. Thank you Great Western Railway, great experience makers.

06/07/2020

Interesting research here. Seems like the 'new normal' will be banished as soon it safely can be as most people want the 'old normal' back!

Remote working can bring loneliness, neck and back pain with it.

03/07/2020

Interesting article.

Elisabeth Kübler-Ross's stages of grief are now rarely taught in a medical setting but live on in management.