Callidus Management Consulting Ltd

Callidus Management Consulting Ltd Welcome to our page

We are Management Consultants who specialise in business transformation, process improvement and housing management.

We are Management Consultants - specialising in business processes, customer experience, service transformation and all fields associated with housing management.

“Callidus” is the Latin term for clever, dexterous, smart and experienced, and that’s what we offer, intelligent, insightful and smart consultancy and interim management solutions. Callidus Management Consulting specialises in providing

business turnaround and performance improvement services. Our Principle Consultant, Richard Walker, has 20+ years of direct operational and strategic experience of working for some of the UKs biggest Housing Associations, ALMOs and Local Authorities. As a Consultant he has branched out and worked predominantly in the private sector supporting process reviews, customer service reviews and project delivery. We specialise in the following:

Consultancy Services:

★ Performance & Service Improvement
Rent Arrears & Welfare Reforms
Empty Homes
Customer Complaints
Anti-Social Behaviour

★ Organisational Leadership & Change
Service design
Restructure / Re-alignment
Service Improvement planning

★ Core Housing & Neighbourhood Management
Tenancy Mgt
Housing Mgt
Sheltered Housing
Caretaking & Cleaning
Neighbourhood Partnerships
Integrating & Aligning Housing & Repairs Services

★ Value for Money & Process Reviews
Service/structure reviews
Objective optimisation
Process mapping
Systems thinking

★ Delivering Social Value

Community Involvement
Equalities & Diversity
Housing & Employment
Housing & Health
Housing & Environment
Housing & Community Safety

★ Customer Service Excellence advisory services & mock assessments

Interim Management:

Executive Director
Director
Assistant Director
Head of Service
Bespoke Project Manager
Non-Executive Board Director

Service Review & Audit:

Inspections
Mystery Shopping
Co-regulation & Tenant Scrutiny
Quality Assurance

06/03/2022
We're delighted to sponsor such talent! Well done George and thankyou to Frickley Academy u13(blue) & u14's - 2021/22 fo...
31/10/2021

We're delighted to sponsor such talent!

Well done George and thankyou to Frickley Academy u13(blue) & u14's - 2021/22 for your support and encouragement 💙

All set for our Customer Journey Mapping exercise tomorrow..... with real people in real life!
13/09/2021

All set for our Customer Journey Mapping exercise tomorrow..... with real people in real life!

Sometimes the consultancy work doesn't stop just because the eldest is doing his athletics training!
23/08/2021

Sometimes the consultancy work doesn't stop just because the eldest is doing his athletics training!

17/07/2021

Today 40 years ago the Humber Bridge was officially opened by Her Majesty The Queen.

We're proud to be part of this bridge's history, having spent two fantastic years on a service improvement and modernisation assignment.

We were there for its 35th birthday and it will always have a special place in our hearts. 😊

https://www.facebook.com/145371058837661/posts/5866374486737261/

We don't normally share the positive feedback we get from the training sessions we deliver, but yesterday a delegate too...
15/04/2021

We don't normally share the positive feedback we get from the training sessions we deliver, but yesterday a delegate took the time to send us the following message after a session and it blew us away.

Just been crunching some numbers on the training we've delivered, here's the scores on the doors so far!
06/03/2021

Just been crunching some numbers on the training we've delivered, here's the scores on the doors so far!

Happy Birthday to us!Today marks 6 years since we were registered as a consultancy. What a great 6 years, thanks to all ...
19/02/2021

Happy Birthday to us!

Today marks 6 years since we were registered as a consultancy. What a great 6 years, thanks to all our clients, followers, associates and partners for your support!

http://callidus-mc.co.uk

Wishing all our clients, associates, connections, followers and friends a very merry but safe Christmas! 🎄
24/12/2020

Wishing all our clients, associates, connections, followers and friends a very merry but safe Christmas! 🎄

Wow! Busy and successful end to the week, just opened up two emails offering two different pieces of consultancy work f...
27/11/2020

Wow! Busy and successful end to the week, just opened up two emails offering two different pieces of consultancy work for the next few weeks/months 😁.

23/10/2020

Check out our latest online training sessions delivered in partnership with HQN! Search "HQN Training" for more info and to secure your place!

Today, Saturday and Monday we're running digital platform UX testing sessions with the lovely tenants of Grand Union Hou...
11/09/2020

Today, Saturday and Monday we're running digital platform UX testing sessions with the lovely tenants of Grand Union Housing Group on behalf of Tpas England. Can't wait!

Address

Swinton

Opening Hours

Monday 7:30am - 6pm
Tuesday 7:30am - 6pm
Wednesday 7:30am - 6pm
Thursday 7:30am - 6pm
Friday 7:30am - 6pm
Saturday 7:30am - 6pm
Sunday 7:30am - 6pm

Website

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