27/07/2026
On Thursday, 6 August, we are hosting a workshop on: ‘Finding out who your customers really are’, delivered by Jo Wilkinson.
This practical session will help you move beyond guesswork and gain a deeper understanding of who your customers are, what they value, and how to better meet their needs. Throughout this workshop, you'll learn how to:
• Identify your actual customer groups, not just who you think they are.
• Understand what customers are trying to achieve and what motivates or frustrates them.
• Use customer understanding to shape your products, services, and marketing messages.
📅 Thursday 6 August 2026
🕘 9:30–12:30pm
📍 Tewkesbury Borough Council Offices, Gloucester Rd, Tewkesbury, GL20 5TT
Contact us today to book a place:
📧 [email protected]
📞 01684 272073