CPM UK

16/03/2026

Delighted to see our CEO UKI Lorraine Butler in the Business Post “Diary of the Week" feature capturing a fast‑paced few days that reflect the ambition, collaboration and client‑first focus powering our business.

From a major client launch at Twickenham to regional visits, people conversations, strategic planning and strengthened cross‑market alignment, the feature captures the real momentum powering our teams across the UK and Ireland and beyond.

What really stands out is the powerful blend of high‑impact client work, a culture that thrives on partnership, pace and purpose and with family time always finding its place in the mix - all in a single week - truly shows the strength of her leadership.

https://eu1.hubs.ly/H0sDXxq0
CPM Ireland CPM UK CPM International

15/10/2024

𝗪𝗶𝗹𝗹 𝗕𝗹𝗮𝗰𝗸 𝗙𝗿𝗶𝗱𝗮𝘆 𝗮𝗻𝗱 𝗖𝗵𝗿𝗶𝘀𝘁𝗺𝗮𝘀 𝗼𝘃𝗲𝗿𝗵𝘄𝗵𝗲𝗹𝗺 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝘁𝗲𝗮𝗺?

💬 Of the 69% of consumers who used customer service from a retailer in the past year, 73% experienced issues, and 𝟱𝟵% 𝘀𝘁𝗼𝗽𝗽𝗲𝗱 𝘀𝗵𝗼𝗽𝗽𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗮 𝗿𝗲𝘁𝗮𝗶𝗹𝗲𝗿 𝗯𝗲𝗰𝗮𝘂𝘀𝗲 𝗼𝗳 𝗽𝗼𝗼𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲.*

👀 Pretty scary if your CX support isn’t set up to handle a big surge of activity.

🚀 𝗕𝘆 𝗼𝘂𝘁𝘀𝗼𝘂𝗿𝗰𝗶𝗻𝗴 𝗖𝗫 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝘁𝗼 𝗖𝗣𝗠, 𝘆𝗼𝘂 𝗰𝗮𝗻 𝘀𝗰𝗮𝗹𝗲 𝘆𝗼𝘂𝗿 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝘁𝗲𝗮𝗺 𝗲𝗳𝗳𝗼𝗿𝘁𝗹𝗲𝘀𝘀𝗹𝘆. From handling pre-sales enquiries or post sales technical support across all channels, to fast returns handling, we've got you covered 24/7 this Christmas!

⭐ We’ll make sure your brand provides fast, high-quality service, even as demand spikes. Let's ensure your customers stay happy, no matter how busy it gets!

See how we can help https://hubs.ly/Q02Tgj470

*𝘔𝘪𝘯𝘵𝘦𝘭

09/09/2022

The CPM Group of Companies send our heartfelt condolences to all members of the Royal Family on the death of Her Majesty Queen Elizabeth. She provided the United Kingdom, the Commonwealth and the World with an incredible role model of public service, empathy, dignity, integrity and humility. May she rest in peace and God Save The King

18/08/2022

Some great opportunities to join our amazing team working on Diageo …. Hear what is like to work on this account from the team themselves.

01/07/2022

Great day yesterday, hearing and learning all about the industry trends and cultural shifts that will undoubtedly influence future brand activation and revolutionise field sales. Now time to reflect and consider what it all means!

30/06/2022

As Pride Month draws to a close, and what a month it's been, we are delighted to share a blog with you from CPM Group Chief People Officer, Katie Lockwood. Katie talks about how critical it is to maintain the support and awareness of our Employee Resource Groups year-round not only as our commitment to Diversity, inclusion and belonging but also in doing the right thing. Take Pride - Change can come from the smallest actions https://bit.ly/3y2HTzD

Take Pride!! Change can come from the smallest actions. Read out latest blog supporting Pride, Diversity & Inclusion

29/06/2022

We are getting excited to host our exclusive Future of Shopping Event - the stage is set, the presenters ready and the venue prepped……. We will be sharing more with you all in due course….. so, watch this space!

16/06/2022

As we continue to Celebrate Pride Month, this week we bring you an exclusive interview with the Lead of our CPM Pride ERG (Employee Resource Group) Christopher McDonnell, who is also our Head of Global Privacy! Christopher bravely takes us on a journey through his lived experiences and explains why representation and allyship is so important to progressing the LGBTQIA+ agenda in society as a whole. The interview can be accessed at: https://bit.ly/3mWwZpH

09/06/2022

As we continue to Celebrate Pride Month, we seek to share something new and educational each week! This week, we get to know a number of our amazing colleagues from the CPM Pride ERG (Employee Resource Group) and understand what Pride means to them, why allyship is so important, and who they admire within the LGBTQIA+ community. The CPM Pride ERG was launched in January 2022 and serves to bring together members of the LGBTQIA+ community and allies, to create a visible and relatable safe space where we can connect, learn, share and support each other to be our authentic selves at work. The bios can be accessed here: https://bit.ly/3NCHpGR (available in English, Italian and French)

01/06/2022

As Pride month 2022 begins, why not check out our Pride Guide (available at https://bit.ly/3N5I4Ad)? It's full to the brim with interesting information to help us learn and better support the LGBTQIA+ community. At CPM we recognise and support the LGBTQIA+ community as part of our ongoing commitment to driving our Diversity, Equity and Inclusion agenda