Katie Rodwell Remote Executive Assistant, Tiptree (2026)

02/09/2026

September feels almost like January to me…but better.

Aside from the sun still shining and the oranges and browns in bloom, everyone is back to what they do best. 🍁

But it can be an ADJUSTMENT.

Work starts piling up again fast, and everyone's planning to see the last few months go out with a bang.

Prepping marketing campaigns for Halloween, Christmas, New Year, and everything else in between.

But I love it.

It feels similar to January with new goals and that initial push, but this time it’s x10…and sticks.

Also, the perfect time for a new notebook, so if you were thinking about it. Do it.

Welcome back, everyone. 👏

31/08/2026

And just like that, summer is almost done. ☀️

Every year, I’m surprised it goes by so fast, but I wouldn’t have it any other way.

It’s been perfect spending time with the kids and family; even the juggle has been manageable.

We had a beautiful time in Portugal and honestly had so much fun - swipe for evidence. 📸

There were also a few lovely days where we did absolutely nothing, and they were definitely needed.

I’m never ready to say goodbye to summer, but I can’t complain about this one.

Here’s to September and the push to the New Year (I know, I’m sorry).

28/08/2026

You know what I love to hate? The tasks that have absolutely no business taking as long as they do.

I always start them thinking I’ll sort it pretty quickly, and then 45 minutes later I’m still going… and my clients do it too. 🙃

The only difference is, it’s my job to do those jobs, so they don’t have to.

A great example is finding a restaurant for a group.

One of the services I offer is lifestyle management, and this falls under that - it seems quick enough.

But then there are dietary requirements, accessibility, transport links and personal tastes too - all super important to make sure everyone is accommodated and has a great time.

Other examples are cancelling subscriptions, returning parcels, finding passwords you can’t remember where you saved them, booking a traina nd trying to work out the cheapest, best route.

None of it is difficult, but that can take time. Time most business owners don’t have when they’re already stretched.

Anyway, I’m sure this list could be ten times longer - what should we add?

P.S. If you need help with things like this - just get in touch, and I’d love to do it for you…😂

26/08/2026

A few mundane things I really love about working for myself and feel very strongly (positively) about.

✨ Meetings that finish early - lovely. perfect. 10/10

✨ Voice notes under 10 minutes - LOVE.

✨ Voice notes over 10 minutes - also LOVE with a cup of tea.

✨ Getting an email that says ‘nothing needed from you’ when I’m already up to my ears - THANK YOU!

✨ Being so on top of work that I get to log off early - I’m celebrating

What completely mundane thing do you have strong feelings about? Good…or bad…

24/08/2026

One thing every good Executive Assistant should notice after working with you for some time is the things that don't make the everyday to-do list. 👀

It’s a huge part of providing long-term support and comes with learning how someone else works.

As my relationships with my clients grow, I always pay attention to things like:

🔸 What they prioritise
🔸 Things they’ll likely say yes to
🔸 Where they need more information
🔸 What they need planned and prepared in advance
🔸 Where to block time in their calendar away from work (unless for appointments)
🔸 Things they need me to check without even asking

As time goes on, you start to notice patterns, and it’s these patterns that help us do our job effectively and efficiently, so you don’t have extra things on your list that you don’t need.

It also means that, a lot of the time, we can anticipate what might be needed next without waiting for instruction, ask the right questions and deal with things before they even reach your mind.

That’s one of the biggest differences between completing tasks and supporting someone in business beyond to-do lists.

The better I know a client and their business, the less they should have to do, but also the less they should have to explain and the fewer decisions they should have to make.

And the knock-on effect of that is priceless. ✨ So, if you need support in your business - get in touch or visit www.katierodwell.com - I'd love to support you.

21/08/2026

Outsourcing can seem so daunting the moment onboarding begins. 😩

You can meet an amazing executive or virtual assistant, but when it comes to giving them access to the things they need to do their job, there can be a blocker.

Especially with things that need passwords and information, like inboxes, calendars, documents and client information that contains sensitive info - which is understandable and also understandable if you don’t want to hand over everything on day one.

But you don't need to. 👏

Starting slow and building trust within the working relationship is the best approach, and it removes some of the worry.

If you start with what they actually need in the beginning, like your calendar or inbox, set up the permissions behind the scenes there first.

👉 Then as trust builds, you can start to provide access to more.

A good executive assistant knows trust doesn’t happen overnight, and they (including myself) are happy to move at whatever pace works for you; most importantly, we know handing over things like this can be difficult.

Our job is to work with you, and with time, you’ll feel more comfortable giving us what we need.

So if that’s something that’s been worrying you, please take this as reassurance that you will be supported and met where you are.

If you’re looking for executive assistant support, I’d love to help, so check out my website www.katierodwell.com and get in touch to talk about what you need. 🙏

19/08/2026

Not every problem in your business is yours to deal with. 👏

If you have a team or someone supporting you, it’s absolutely worth being clear about what they can fix and what really needs your input.

So many business owners get tied down by fixing every single fire, when the truth is, you don’t need to, especially if you have a great team beside you.

Here are some things to check with your support or team to make sure you have the space to focus on what you need:

🔸 Can they rearrange a meeting without asking you?

🔸 Can they handle a client query within their remit?

🔸 Can they make a decision on a small expense?

🔸 Can they contact a supplier when something goes wrong?

The clearer you are about what your team can own, the fewer decisions need to come back to you.

Of course, some things will always need to be escalated, like bigger financial issues, sensitive client issues, or anything outside your team's scope.

But you shouldn’t automatically be the first or final stop for every question or problem.

👉 Being able to trust your team, or your support, with those smaller decisions is exactly what will nurture a long-term, trusted relationship.

If you’re looking for executive assistant support in your business, please get in touch www.katierodwell.com.

17/08/2026

Ever catch yourself trying to find an answer you don’t have in the name of professionalism?? 👀

Sometimes the most professional thing you can do in that situation is to just say you don’t know, but you’ll find out.

There’s a huge pressure in business to always have the answer to everything, especially when you’re being paid.

But you're not being paid to know everything; you’re being paid for your time, your skills and your expertise within your remit.

I’ve had plenty of moments over the years when a client has asked me something, as I'm sure you have too...but it's okay if you don't know the answer.

👉 Research it, speak to whoever you need to speak to, figure it out and come back with the correct info.

Taking ownership when you aren’t sure of something makes a far better impression than risking getting it wrong.

Business is about continuous learning, and you don’t learn from trying to blag it. So remember - it’s okay to not know everything, all the time. 🙌

14/08/2026

We are officially halfway through the summer holidays; we've had another heatwave (I don't think the first one really ended), and I feel like it's time for a check-in with my fellow business parents.

Don't get me wrong, I love the sun, and I love having the kids home, but it has been a juggle this year. 😂☀️

How are we all doing trying to keep everyone entertained, manage business and client work, and wishing it were safe to work from the fridge? 🧊

12/08/2026

A calendar invite or event with nothing but a meeting title is absolutely useless. 🗓️

If you’re having to open an appointment and then search your inbox for the address, a Zoom link, who you’re meeting or quite literally anything about the event at all, then you are wasting precious time.

Every calendar event you create, for yourself or someone else, should include:

🔸 The address or meeting link
🔸 Who the meeting is with and their contact details
🔸 Any useful information, notes or an agenda
🔸 Travel time before and after, where needed
🔸 Links to anything you'll need for the meeting

It sounds easy enough, but you'd be surprised how many events I come across with no information at all. It's easy to do when you're trying to get something on the calendar quickly so you can move on to the next thing.

Doing this really does remove so much unnecessary back-and-forth from your day. 🙌

Katie Rodwell Remote Executive Assistant

02/09/2026

31/08/2026

28/08/2026

26/08/2026

24/08/2026

21/08/2026

19/08/2026

17/08/2026

14/08/2026

12/08/2026

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