26/06/2026
A New Chapter Begins.
At Holmcroft Cabins, we've always believed that building outstanding cabins is only half the job. Keeping our customers informed every step of the way is just as important.
Over the last 12 months, we've invested heavily behind the scenes in developing a completely bespoke management system built specifically for our business. It has taken hundreds of hours of planning, testing and development, and from Monday, it's finally going live.
Our new CRM and Customer Portal has been designed to give our customers more visibility, faster communication and a smoother experience from the day they enquire until the day their cabin is delivered.
From Monday you'll be able to:
• View your build progress in real time.
• See where your project sits in the production queue.
• Receive workshop photographs and project updates.
• Access quotations, invoices and important documents in one place.
• Build and configure your cabin directly through our website.
• Receive instant assistance from our new AI customer support system, available 24 hours a day.
This isn't just a software update—it's a complete transformation in how we manage projects and communicate with our customers.
Like many manufacturers, we've faced our share of challenges over the past year. Rather than standing still, we've used that experience to improve every part of our business. We've listened, we've learned, and we've invested in systems that will help us deliver a better experience for every customer going forward.
Monday marks the beginning of a new era for Holmcroft Cabins.
Better communication.
Greater transparency.
Smarter manufacturing.
A better customer experience from start to finish.
We're excited to welcome our customers to the future of Holmcroft Cabins.
