True North Credit Management

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True North Credit Management Consultancy can review and improve upon your existing credit management function and train your staff in the most effective techniques to improve debtor days.See our website for a full service range

22/09/2020

With new Government restrictions on the horizon and the limits that will now impose on some industries, is your debtors ledger reducing? How do you collect outstanding debts whilst still looking out for the Vulnerable Customer? This is a question many industry professionals are struggling with right now. I am curious to see different peoples strategy.

01/05/2020

I keep seeing lots of posts regarding how to handle your creditors during the COVID-19 Pandemic. Some I agree with, some not so much. Every Business, from a multi- million pound turnover to a small local business will be looking at cash and how to survive the uncertainty. As a seasoned credit professional my advice to all business owners is talk to your creditors, whilst the impulse to cancel all your direct debits and hunker down for the duration seems like it might be the way forward, it may end, in not only ruining a good working business relationship but also with a debt that is escalating month by month. Try offering a partial payment or negotiate a payment plan, this way your debt will not be sat there waiting for you when business returns to normal, as lets face it, there is no such thing as a free ride and deferred payments still have to be paid back.

You may be able to cancel some non-essential services, however be aware that contacts for services will still be active and cancelling your direct debit/ non payment could breach that contract resulting in charges and or a suspension of services which you may still need. Only by having an open conversation with your creditors will you be able to make informed decisions on how to move forward.

15/08/2019

Tackling Late Payment - The Government response

The Government has responded to a consultation on tackling late payment, having received 283 responses from businesses of varying sizes and covering a multitude of industries.
The consultation revealed that of those who responded, 97% had experienced late payments.
59% of respondents revealed that they did not research payment performance of a business before agreeing to enter into business. The most popular course of research taken by companies was a credit check.

Free No obligation review of current procedures
14/08/2019

Free No obligation review of current procedures

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