Interact Contact Centres

15/05/2026

𝑾𝒂𝒕𝒄𝒉 𝒐𝒖𝒕… 𝒐𝒖𝒓 𝒉𝒆𝒓𝒐𝒆𝒔 𝒂𝒓𝒆 𝒂𝒃𝒐𝒖𝒕...

Some of Interact Contact Centres senior team took to the skies… well, the contact centre… to celebrate our amazing real-life heroes.

A huge well done to everyone recognised. Your dedication, commitment and positive impact haven’t gone unnoticed. We’re incredibly grateful for everything you do and proud to make sure you get the recognition you deserve.

Our ‘Interact Hero’ awards are all about celebrating those who go the extra mile. It’s great to see them taking flight again across our teams, recognising the difference our people make for their peers, customers and the wider community, delivering great CX every day.

A big thank you to the quarter’s winners for everything you do and for the impact you make across the business.

11/05/2026

Delighted to share that Interact Contact Centres has been recognised in the Wigan Borough Business Awards 'Hall of Recognition'.

As one of the largest employers in the borough, this is a brilliant milestone for our Wigan team and a real reflection of the hard work they put in every day. 💚

As an employee-owned business, this means a great deal, showing just how much our people care about delivering great customer experience on behalf of our clients, as well as the role they play in supporting the local community.

Thank you to the Wigan Borough Business Awards for the recognition, and wish us luck as we head into the next stage of judging! 🤞

01/05/2026

Some of the Interact Contact Centres Learning & Development team have been out and about this week, getting the latest insights from Learning Technologies Expo.

It was also brilliant to speak to so many people from all across Europe who share the same passion we do, making sure learning is inclusive and genuinely helps people grow in their roles.

Beyond the headlines around AI, much of the focus turned to learning experience, skills impact and how organisations show real outcomes rather than just activity. At Interact, learning is built around people first, but it was inspiring to see how innovative technologies, including robots and virtual reality, are being used to support different learning styles and everyday application.

13/03/2026

13/02/2026

💚 𝗟𝗼𝘃𝗲 𝗪𝗲𝗲𝗸 𝗮𝘁 𝗜𝗻𝘁𝗲𝗿𝗮𝗰𝘁 💚

It’s Love Week across Interact and our amazing people have been getting fully involved. From quick fire quizzes to handmade cards, it’s been a great way to spread some love, appreciation and fun.

Our Port Elizabeth team have been sharing some joy of their own with a reminder to everyone, ‘Do nut forget how awesome you are’, complete with a donut to match. A perfect chance to show some appreciation for the people who make Interact what it is.

Thanks to everyone who took part and helped fill the week with laughs, creativity and plenty of heart!!!

Wishing everyone a very happy Valentine’s Day. 🫶

24/12/2025

🎄𝐒𝐞𝐚𝐬𝐨𝐧’𝐬 𝐆𝐫𝐞𝐞𝐭𝐢𝐧𝐠𝐬 𝐟𝐫𝐨𝐦 𝐈𝐧𝐭𝐞𝐫𝐚𝐜𝐭! 🎄

From our contact centre teams in Richmond, Wigan, and Port Elizabeth (Gqeberha), we’re sending warm festive wishes across the miles.

Whilst our team in Port Elizabeth are firing up the BBQ (it is summer there, after all!), those of us in the UK are getting ready for the all-important Turkey dinner.

To everyone celebrating, we wish you a very Merry Christmas and here’s to an incredible 2026!

24/10/2025

We only went and won… 🏆✨

Last night, our brilliant Learning & Development team took home Best People Development at the Northern Contact Centre Awards, and we’re still on cloud nine.

We’re so proud of how our L&D team supports our people to grow, not just in their roles but in ways that make a difference in their everyday lives.

A special shoutout to Katie, who was also a finalist on the night. A huge achievement and so well deserved. 👏

We’re so proud of what’s already been achieved and excited for what’s to come.

23/10/2025

We’re proud to share that Interact Contact Centres has been accredited with the Silver Believe in Business Charter, recognising our ongoing commitment to supporting our people and making a positive impact within the local community.

The Believe in Business Charter, developed by Wigan Council in partnership with the local Business Consortium, represents a shared commitment between the Council and local businesses, including Interact, to drive economic growth, opportunity and innovation across the borough.

Key focus areas include:
💼 Investing in people
💚 Giving back to the local community
🌍 Commitment to sustainability and reducing carbon emissions
💪 Creating a healthy workplace

We’re proud to play our part in shaping our people’s future and working alongside others who believe that business success and community wellbeing go hand in hand.

17/10/2025

𝐋𝐞𝐬𝐬 𝐭𝐡𝐚𝐧 𝐚 𝐰𝐞𝐞𝐤 𝐭𝐨 𝐠𝐨! 🤞💚

Wish us luck as we head to the Northern Contact Centre Awards night...

With just days to go, we’re excited to be celebrating alongside our amazing team and proud finalists.

🏆 Contact Centre Manager of the Year

🏆 Best People Development

We’re so proud of everything our people achieve every day, and we can’t wait for a fantastic night ahead! 💚

Good luck .