Interact Contact Centres

24/07/2026

𝐖𝐞'𝐫𝐞 𝐟𝐢𝐧𝐚𝐥𝐢𝐬𝐭𝐬! 🎉

As well as being recognised in the Wigan Borough Business Awards Hall of Recognition, Interact Contact Centres is delighted to be named finalists in the Medium to Large Business of the Year category.

As one of the largest employers in the borough, and an employee-owned business, we're incredibly proud of our team. This recognition reflects the difference they make every day through the service they deliver for our clients, the support they give each other, and the positive impact they have in our local community.

Thank you to the judges, and congratulations to all the other finalists. We'll be keeping everything crossed for awards night!🤞

20/07/2026

06/07/2026

𝐌𝐚𝐤𝐢𝐧𝐠 𝐚 𝐃𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐜𝐞 𝐓𝐨𝐠𝐞𝐭𝐡𝐞𝐫 💚🐧

This year, our UK team chose Refuge as one of our main charity partners, recognising the incredible work they do supporting those affected by domestic abuse.

In South Africa, we're proud to support Zanethemba Charity Foundation, a charity close to the hearts of our Port Elizabeth team. Throughout the year, our team has volunteered their time, helping to maintain the charity's facilities and support its important work with young children.

We're also proud to support Wigan Youth Zone as Gold Patrons, The Poppy Factory Charity, which is home to our Richmond team, and our wider community work with Wigan Council. From raffles and charity football matches to volunteer days, our people have thrown themselves into supporting these incredible causes.

And of course, no update would be complete without mentioning our adopted penguin, Batmann, who has become something of an Interact Contact Centres mascot and a reminder that even small actions can help support important conservation work.

25/06/2026

𝗪𝗲’𝗿𝗲 𝗿𝗲𝗰𝗿𝘂𝗶𝘁𝗶𝗻𝗴 𝗶𝗻 𝗪𝗶𝗴𝗮𝗻

Multiple Contact Centre Advisor roles now available at our Trencherfield Mill office, just minutes from the town centre.

• Competitive hourly pay
• Bonus scheme
• Supportive, award-winning team
• Real opportunities to develop

As an employee-owned business, you’ll be part of something bigger, with a genuine stake in our success.

Apply today or find out more here:
https://uk.indeed.com/viewjob?jk=398a3a63d5fda20d&from=shareddesktop_copy

15/05/2026

𝑾𝒂𝒕𝒄𝒉 𝒐𝒖𝒕… 𝒐𝒖𝒓 𝒉𝒆𝒓𝒐𝒆𝒔 𝒂𝒓𝒆 𝒂𝒃𝒐𝒖𝒕...

Some of Interact Contact Centres senior team took to the skies… well, the contact centre… to celebrate our amazing real-life heroes.

A huge well done to everyone recognised. Your dedication, commitment and positive impact haven’t gone unnoticed. We’re incredibly grateful for everything you do and proud to make sure you get the recognition you deserve.

Our ‘Interact Hero’ awards are all about celebrating those who go the extra mile. It’s great to see them taking flight again across our teams, recognising the difference our people make for their peers, customers and the wider community, delivering great CX every day.

A big thank you to the quarter’s winners for everything you do and for the impact you make across the business.

11/05/2026

Delighted to share that Interact Contact Centres has been recognised in the Wigan Borough Business Awards 'Hall of Recognition'.

As one of the largest employers in the borough, this is a brilliant milestone for our Wigan team and a real reflection of the hard work they put in every day. 💚

As an employee-owned business, this means a great deal, showing just how much our people care about delivering great customer experience on behalf of our clients, as well as the role they play in supporting the local community.

Thank you to the Wigan Borough Business Awards for the recognition, and wish us luck as we head into the next stage of judging! 🤞

01/05/2026

Some of the Interact Contact Centres Learning & Development team have been out and about this week, getting the latest insights from Learning Technologies Expo.

It was also brilliant to speak to so many people from all across Europe who share the same passion we do, making sure learning is inclusive and genuinely helps people grow in their roles.

Beyond the headlines around AI, much of the focus turned to learning experience, skills impact and how organisations show real outcomes rather than just activity. At Interact, learning is built around people first, but it was inspiring to see how innovative technologies, including robots and virtual reality, are being used to support different learning styles and everyday application.