I have nearly 30 years experience in the Kitchen, Bathroom, Bedroom, Builders Merchant and general Home Improvement sectors. If you own, manage, or work in a business that has an area they want to improve or fix, I can help. Currently, I work as a business adviser and problem solver to the industries listed above, and help them move their results to the next level. What sets me apart, is that I am
equally comfortable with retail or trade businesses. I have also worked in all of the sectors above, meaning I am talking from experience. Many consultants usually have a strength with one or the other, whereas I can work with anybody, from high end independent retail outlets to national trade businesses. I also write a regular column for the KBB Review, the trade magazine, where I offer business advice and support for KBB businesses in the UK. (I am also a judge for their annual awards)
I have also written articles for magazines in the USA. Just some of the brands I have worked with in the past include MFI, Magnet, Howdens, MKM, Travis Perkins, B&Q, Benchmarx, Bathstore, Oak Furnitureland, Buildbase, Huws Gray, Homebase, plus many independent retailers and trade outlets. Some of the areas I can help with are ...
Training - I have 32 current courses on my website, and I can also write a bespoke course that is specific to your needs. Recruitment - With my extensive knowledge of the UK and large network, I can support you with recruiting the perfect candidate for the role you are trying to fill. Structure and Framework Implementation - If you need to add some systems to your business that will help you run more efficiently and increase your profit, I can help. Customer Analysis - Speaking to customers you have lost or have purchased elsewhere gives an excellent insight and direction for improving your business going forward. I can make that call as a third party to get you the most honest feedback. Customer Journey Implementation - One of the most requested projects at the moment is from clients who want to map out their customers journey, from entering the showroom, to signing off. Please have a look at my recommendations to hear from some of the people I have worked with in the past. You can find out more about me at my website, www.pauldasilvaassociates.com, or by emailing [email protected] or calling 07776113376. You can also message me here for a free, no obligation call to discuss your needs, and how I can help.