Supporting You at Home - Age UK Wyvern

Supporting You at Home - Age UK Wyvern Age UK Wyvern offer flexible home support services to work around your needs.

Age UK Wyvern is a small charity providing various services, clubs, activities and events for over 50s in Herefordshire & South Worcestershire. We also have multiple charity shops across the areas, which are directly responsible for around 60% of our funding. It’s our collective goal to ensure that the over 50s in Herefordshire & South Worcestershire get the support they need to make the most of later life.

Help at Home is not just a cleaner.Sometimes people do not need personal care.They do not need someone in uniform arrivi...
16/06/2026

Help at Home is not just a cleaner.

Sometimes people do not need personal care.

They do not need someone in uniform arriving with a clipboard, making life feel more medical than it already does.

Sometimes they just need an extra pair of hands.

Someone local
Someone kind.
Someone familiar.
Someone who turns up when they say they will.

Someone who can help with the shopping, housework, laundry, opening post, making a light lunch, medication reminders, or simply putting the kettle on and having a proper chat.

That is what Age UK Wyvern’s Help at Home service is about.

We support older people across Herefordshire and Worcestershire to stay independent at home for longer.

We do not provide personal care.
But not everyone needs personal care.

Some people need reassurance.
Some people need companionship.
Some people need a regular friendly face.
Some people need someone to sit with their loved one so they can go to an appointment, pop to the shops, meet a friend, or just breathe for an hour.

Families are doing their best. They really are.
But many are working, raising children, travelling between towns, managing their own health and carrying guilt in both hands.

Help at Home can step into that gap.

Our Home Assistants are local, trained, DBS checked and matched where possible, so the same familiar face can build trust over time.

No fuss.
No judgement.
No making people feel like a burden.

Just practical support, companionship and kindness at home.

💷 £21 per hour
🏡 Supporting independence at home
🤝 Working with councils and communities across Herefordshire and Worcestershire
☕ Your extra pair of hands, and that regular familiar face

To find out more about Help at Home, contact Age UK Wyvern:

📞 0333 0066 299
📧 [email protected]

Age UK Wyvern helping people stay independent at home, one visit at a time.
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  Loneliness does not always look lonely, loneliness does not always look the way people think it does. It is not always...
16/06/2026


Loneliness does not always look lonely, loneliness does not always look the way people think it does. It is not always someone sitting alone in a dark room.

Sometimes it is an older person smiling at the front door saying, “I’m fine,” when really that was the first proper conversation they have had all day.

Sometimes it is a husband caring for his wife, exhausted but still making her tea, managing her medication, getting up in the night and saying, “We’re alright,” because that is what his generation learned to say.

Sometimes it is a daughter doing her best between work, children, appointments, shopping, guilt and love.

Sometimes it is a widow staring at paperwork she never thought she would have to understand alone.

Sometimes it is someone with a house, a pension, a family, a life full of memories and still nobody to sit with them over a cup of tea on a Tuesday afternoon.

That is why Loneliness Awareness Week matters.

Not because loneliness is new, but because too many people still feel ashamed to say it out loud.

At Age UK Wyvern, we see loneliness every day. It does not always arrive using the word lonely. It often arrives as something else.

A phone call about Attendance Allowance, a question about Pension Credit, a referral after hospital discharge, a worried carer running on empty, a person who cannot manage the garden anymore, or someone who cannot face calling a large organisation because it all feels too much.

A family member saying, “Mum is struggling,” or a client saying very quietly, “I don’t know what to do next.” Behind every form, every referral, every appointment and every phone call, there is a person.

Not a case number, not a service user, not just a client.

A real person.

Someone who has lived a whole life before they ever picked up the phone to us. Someone who may have worked, raised children, cared for parents, served their country or community, loved deeply, lost people, survived illness, buried friends and carried on long after life became harder than they expected.

Sometimes, what they need first is not a form.

It is someone kind on the other end of the phone. Someone who has time to listen. Someone who can say, “Let’s slow this down. We can work through this together.”

That is the heart of Age UK Wyvern

Our Information and Advice Team supports people with benefits, bereavement, Attendance Allowance, Pension Credit, Blue Badge applications, council tax questions and all the confusing bits of life that can feel impossible when you are tired, grieving, unwell or alone.

Our Living Well with Dementia - Age UK Wyvern walks alongside people and families living with dementia, helping them feel less frightened, less isolated and less invisible.

Our Home from Hospital support helps people settle safely after discharge, when coming home should feel like relief but can sometimes feel overwhelming.

Our groups, Sheds Together, cookery clubs, craft sessions, digital cafés, charity shops and volunteering opportunities give people somewhere to go, something to do and someone to talk to.

Our Help at Home service offers far more than practical support.

Yes, it can be shopping, light housework, laundry, opening post or preparing a light meal.

But sometimes the most important part is the kettle going on, the familiar face at the door, the gentle chat, the walk around the block, the quiet reassurance that someone has noticed how they are today.

For some people, a Help at Home visit may be the only regular conversation they have that week.

For others, it is the comfort of knowing someone is coming. Someone kind. Someone familiar. Someone who will notice if things are not quite right.

For carers, Help at Home can also be breathing space.

Because families are trying. They really are. But many are working, raising children, travelling between towns, managing their own health and carrying guilt in both hands.

A companionship or sitting visit can give a carer time to go to an appointment, meet a friend, do the shopping, sit in silence, or simply remember they are a person too.

Loneliness is not solved by one thing, it is softened by lots of little things.

A phone call, a visit, a club, a volunteer shift, a cup of tea, a form completed, a benefit claimed, a garden made safer, a conversation that starts with, “How are you really?”

This Loneliness Awareness Week, we want older people, families and carers across Herefordshire and South Worcestershire to know this:

You are not a burden, you are not silly for asking, you are not weak for feeling lonely, you are not invisible and you do not have to work it all out on your own.

Age UK Wyvern is here to listen, to support, to signpost, to visit where we can, to help with the practical things and to remind people that they still matter.

Because sometimes changing someone’s day starts with something very simple.

A knock at the door.

A kettle switched on.

A familiar voice.

Someone saying, “You are not on your own in this. Let’s do it together.”


Call us today, 0333 0066 299 option 1
[email protected]

15/06/2026

   ,   community pop up  with Age UK Wyvern Sheds together
11/06/2026

, community pop up with Age UK Wyvern Sheds together

09/06/2026

Carers Week 2026 | 8th–14th June

This week, we are thinking about carers.

The husbands, wives, partners, sons, daughters, grandchildren, friends and neighbours quietly holding life together for someone they love.

The ones remembering the tablets.
Making the phone calls.
Doing the shopping.
Washing the clothes.
Chasing appointments.
Making another cup of tea.
Saying “I’m fine” when they are absolutely running on fumes.

Caring is love in action, but it can also be exhausting.

Carers need support too. They need time out, connection, rest, a listening ear, and space to do ordinary things have a coffee, go for a walk, get their hair cut, sit quietly, or simply breathe.

Across Herefordshire and Worcestershire, there is support available.

Age UK Wyvern supports older people and their carers through services including Help at Home, companionship, sitting-style support, Information & Advice, and our Living Well with Dementia - Age UK Wyvern Team in Worcestershire, including dementia cafés, groups and days out.

In Herefordshire, Dementia Matters Here-fordshire also offers support for people affected by dementia, their families and carers.

You do not have to wait until you are burnt out before asking for help.

Carers matter, their wellbeing matters and no one should have to carry everything alone. Carers of Herefordshire also another local group from advice, days out and support.

To every unpaid carer across Herefordshire and Worcestershire. we see you, we value you, and we thank you.

It starts with the little things.The washing basket gets heavier, the shopping trip feels longer. The house takes more e...
08/06/2026

It starts with the little things.

The washing basket gets heavier, the shopping trip feels longer. The house takes more energy than it used to, the cup of tea feels lonelier than it should.

Age UK Wyvern Help at Home offers practical, friendly support for older people across Herefordshire, helping people remain independent in the homes they love.

Our team can help with:

Housework,
Laundry,
Shopping,
Light meals,
Companionship,
Appointments and social support

This is not about taking over. It is about giving the right support, an extra pair of arms at the right time, with dignity.

Self-referrals, family referrals and professional referrals welcome.

£21 per hour Minimum visit 1.5 hours

Call 0333 0066 299 option 2 Email [email protected] Visit www.ageukwyvern.org

Because home should still feel like home.

Sometimes it is not care that is needed.Sometimes it is an extra pair of hands.A familiar face, someone kind, steady and...
06/06/2026

Sometimes it is not care that is needed.
Sometimes it is an extra pair of hands.
A familiar face, someone kind, steady and trusted popping in at the same time each visit.

Age UK Wyvern’s Help at Home service supports older people across Herefordshire and Worcestershire to stay independent at home for longer.

Our Home Assistants can help with:

• Shopping for you or with you
• Laundry and ironing
• Opening post
• Gentle reminders
• Making lunch or light meals
• Companionship
• General housework
• Light household tasks

This is not personal care it is practical, everyday support that helps life feel more manageable.

For families, friends and professionals, it can bring peace of mind knowing someone local, trained and DBS checked is calling in regularly.

Where possible, we match the same Home Assistant with the same older person, so support feels familiar, not rushed or forced.

It is that bit of help before things feel too much.
Before families are stretched too thin.
Before bigger decisions need to be made.

A local, chargeable service from Age UK Wyvern, supporting older people and their families with kindness, dignity and common sense.

Call today: 0333 0066 299 option 2
Email: [email protected]

Helping people stay independent at home, one visit at a time.

Volunteer WeekThis week, we want to say a proper thank you to our wonderful Age UK Wyvern volunteers. Across Herefordshi...
04/06/2026

Volunteer Week

This week, we want to say a proper thank you to our wonderful Age UK Wyvern volunteers.

Across Herefordshire and Worcestershire, you show up in so many different ways. In our shops, services, groups, offices and local communities, you give your time, your kindness, your patience and often your sense of humour too.

You are the friendly face at the door.
The listening ear on a hard day.
The person who makes the cup of tea.
The steady hands behind the scenes.
The reason someone feels seen, supported and a little less alone.

Volunteering is not always glamorous. Sometimes it is busy, muddy, emotional, unpredictable, and held together with biscuits and good will.

But it matters, every hour given, every smile shared, every small act of kindness helps make later life better for someone in our community.

To every Age UK Wyvern volunteer across Herefordshire and Worcestershire, thank you.

You really do make more of a difference than you probably realise.
https://www.ageuk.org.uk/wyvern/get-involved/volunteer/


Help at Home Herefordshire, Worcestershire,  no rushing just a friendly local face each visit
04/06/2026

Help at Home Herefordshire, Worcestershire, no rushing just a friendly local face each visit

Address

Bank House, 7 Shaw Street
Worcester
WR13QQ

Opening Hours

Monday 10am - 3pm
Tuesday 10am - 3pm
Wednesday 10am - 3pm
Thursday 10am - 3pm
Friday 10am - 3pm

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