Supporting You at Home - Age UK Wyvern

Supporting You at Home - Age UK Wyvern Age UK Wyvern offer flexible home support services to work around your needs.

Age UK Wyvern is a small charity providing various services, clubs, activities and events for over 50s in Herefordshire & South Worcestershire. We also have multiple charity shops across the areas, which are directly responsible for around 60% of our funding. It’s our collective goal to ensure that the over 50s in Herefordshire & South Worcestershire get the support they need to make the most of later life.

What an amazing jobs our gardeners do in Herefordshire & Worcestershire
21/07/2026

What an amazing jobs our gardeners do in Herefordshire & Worcestershire

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26/06/2026

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The fabulous information & Advice team,
26/06/2026

The fabulous information & Advice team,

✨ Introducing our amazing Information & Advice (I&A) Team, who last year supported in securing £2.7 million in benefits for our clients here at Age UK Wyvern. 👏

I&A continues to receive the majority of referrals into the organisation and acts as a gateway into other Age UK Wyvern services. Last year, 3488 referrals were received into the service - that is a 47.8% share of service referrals across the organisation.

A member of the team shared this AI generated image of the team and we couldn’t resist sharing it 🤩.

Find out more about our work by reading our Impact Report 2025 - 2026 here 🔗 https://www.ageuk.org.uk/bp-assets/globalassets/wyvern/pdf/impact-report-2025-2026-aukwy

Find out how we can support you 🔗 https://www.ageuk.org.uk/wyvern/our-services/

Keeping safe in the heat across   and  We all love a bit of sunshine, but very hot weather can be hard going, especially...
22/06/2026

Keeping safe in the heat across and

We all love a bit of sunshine, but very hot weather can be hard going, especially for older people, carers, people living alone, and anyone with health conditions such as breathing problems, heart conditions, dementia, diabetes, kidney disease or mobility issues.

A few simple things can make a big difference:

💧 Drink plenty of fluids, even if you do not feel thirsty.
🏡 Keep curtains or blinds closed in rooms facing the sun.
🌬️ Open windows when it is cooler, but close them during the hottest part of the day if it is hotter outside than in.
🧢 If you do go out, wear a hat, light clothing and sun cream.
⏰ Try to avoid going out or doing jobs like gardening between 11am and 3pm.
🍽️ Eat little and often if big meals feel too much.
🚿 Cool your skin with a damp cloth, cool shower or spray of water.
📞 Check in on older neighbours, family or friends, especially if they live alone.

Please remember heat can make people feel dizzy, confused, tired or unwell quite quickly. If someone seems very confused, very drowsy, breathless, has chest pain, collapses, or you are seriously worried, seek medical help.

Sometimes the most helpful thing is simple. a phone call, a bottle of water, closing a curtain, picking up shopping, or asking,

“Are you managing alright in this heat?”

Age UK Wyvern supports older people, families and carers across Herefordshire and South Worcestershire.

📞 0333 0066 299 option 1
🌐 www.ageuk.org.uk/wyvern/

Take care, keep cool, and keep an eye out for each other.

Help at Home is not just a cleaner.Sometimes people do not need personal care.They do not need someone in uniform arrivi...
16/06/2026

Help at Home is not just a cleaner.

Sometimes people do not need personal care.

They do not need someone in uniform arriving with a clipboard, making life feel more medical than it already does.

Sometimes they just need an extra pair of hands.

Someone local
Someone kind.
Someone familiar.
Someone who turns up when they say they will.

Someone who can help with the shopping, housework, laundry, opening post, making a light lunch, medication reminders, or simply putting the kettle on and having a proper chat.

That is what Age UK Wyvern’s Help at Home service is about.

We support older people across Herefordshire and Worcestershire to stay independent at home for longer.

We do not provide personal care.
But not everyone needs personal care.

Some people need reassurance.
Some people need companionship.
Some people need a regular friendly face.
Some people need someone to sit with their loved one so they can go to an appointment, pop to the shops, meet a friend, or just breathe for an hour.

Families are doing their best. They really are.
But many are working, raising children, travelling between towns, managing their own health and carrying guilt in both hands.

Help at Home can step into that gap.

Our Home Assistants are local, trained, DBS checked and matched where possible, so the same familiar face can build trust over time.

No fuss.
No judgement.
No making people feel like a burden.

Just practical support, companionship and kindness at home.

💷 £21 per hour
🏡 Supporting independence at home
🤝 Working with councils and communities across Herefordshire and Worcestershire
☕ Your extra pair of hands, and that regular familiar face

To find out more about Help at Home, contact Age UK Wyvern:

📞 0333 0066 299
📧 [email protected]

Age UK Wyvern helping people stay independent at home, one visit at a time.
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  Loneliness does not always look lonely, loneliness does not always look the way people think it does. It is not always...
16/06/2026


Loneliness does not always look lonely, loneliness does not always look the way people think it does. It is not always someone sitting alone in a dark room.

Sometimes it is an older person smiling at the front door saying, “I’m fine,” when really that was the first proper conversation they have had all day.

Sometimes it is a husband caring for his wife, exhausted but still making her tea, managing her medication, getting up in the night and saying, “We’re alright,” because that is what his generation learned to say.

Sometimes it is a daughter doing her best between work, children, appointments, shopping, guilt and love.

Sometimes it is a widow staring at paperwork she never thought she would have to understand alone.

Sometimes it is someone with a house, a pension, a family, a life full of memories and still nobody to sit with them over a cup of tea on a Tuesday afternoon.

That is why Loneliness Awareness Week matters.

Not because loneliness is new, but because too many people still feel ashamed to say it out loud.

At Age UK Wyvern, we see loneliness every day. It does not always arrive using the word lonely. It often arrives as something else.

A phone call about Attendance Allowance, a question about Pension Credit, a referral after hospital discharge, a worried carer running on empty, a person who cannot manage the garden anymore, or someone who cannot face calling a large organisation because it all feels too much.

A family member saying, “Mum is struggling,” or a client saying very quietly, “I don’t know what to do next.” Behind every form, every referral, every appointment and every phone call, there is a person.

Not a case number, not a service user, not just a client.

A real person.

Someone who has lived a whole life before they ever picked up the phone to us. Someone who may have worked, raised children, cared for parents, served their country or community, loved deeply, lost people, survived illness, buried friends and carried on long after life became harder than they expected.

Sometimes, what they need first is not a form.

It is someone kind on the other end of the phone. Someone who has time to listen. Someone who can say, “Let’s slow this down. We can work through this together.”

That is the heart of Age UK Wyvern

Our Information and Advice Team supports people with benefits, bereavement, Attendance Allowance, Pension Credit, Blue Badge applications, council tax questions and all the confusing bits of life that can feel impossible when you are tired, grieving, unwell or alone.

Our Living Well with Dementia - Age UK Wyvern walks alongside people and families living with dementia, helping them feel less frightened, less isolated and less invisible.

Our Home from Hospital support helps people settle safely after discharge, when coming home should feel like relief but can sometimes feel overwhelming.

Our groups, Sheds Together, cookery clubs, craft sessions, digital cafés, charity shops and volunteering opportunities give people somewhere to go, something to do and someone to talk to.

Our Help at Home service offers far more than practical support.

Yes, it can be shopping, light housework, laundry, opening post or preparing a light meal.

But sometimes the most important part is the kettle going on, the familiar face at the door, the gentle chat, the walk around the block, the quiet reassurance that someone has noticed how they are today.

For some people, a Help at Home visit may be the only regular conversation they have that week.

For others, it is the comfort of knowing someone is coming. Someone kind. Someone familiar. Someone who will notice if things are not quite right.

For carers, Help at Home can also be breathing space.

Because families are trying. They really are. But many are working, raising children, travelling between towns, managing their own health and carrying guilt in both hands.

A companionship or sitting visit can give a carer time to go to an appointment, meet a friend, do the shopping, sit in silence, or simply remember they are a person too.

Loneliness is not solved by one thing, it is softened by lots of little things.

A phone call, a visit, a club, a volunteer shift, a cup of tea, a form completed, a benefit claimed, a garden made safer, a conversation that starts with, “How are you really?”

This Loneliness Awareness Week, we want older people, families and carers across Herefordshire and South Worcestershire to know this:

You are not a burden, you are not silly for asking, you are not weak for feeling lonely, you are not invisible and you do not have to work it all out on your own.

Age UK Wyvern is here to listen, to support, to signpost, to visit where we can, to help with the practical things and to remind people that they still matter.

Because sometimes changing someone’s day starts with something very simple.

A knock at the door.

A kettle switched on.

A familiar voice.

Someone saying, “You are not on your own in this. Let’s do it together.”


Call us today, 0333 0066 299 option 1
[email protected]

15/06/2026

   ,   community pop up  with Age UK Wyvern Sheds together
11/06/2026

, community pop up with Age UK Wyvern Sheds together

09/06/2026

Carers Week 2026 | 8th–14th June

This week, we are thinking about carers.

The husbands, wives, partners, sons, daughters, grandchildren, friends and neighbours quietly holding life together for someone they love.

The ones remembering the tablets.
Making the phone calls.
Doing the shopping.
Washing the clothes.
Chasing appointments.
Making another cup of tea.
Saying “I’m fine” when they are absolutely running on fumes.

Caring is love in action, but it can also be exhausting.

Carers need support too. They need time out, connection, rest, a listening ear, and space to do ordinary things have a coffee, go for a walk, get their hair cut, sit quietly, or simply breathe.

Across Herefordshire and Worcestershire, there is support available.

Age UK Wyvern supports older people and their carers through services including Help at Home, companionship, sitting-style support, Information & Advice, and our Living Well with Dementia - Age UK Wyvern Team in Worcestershire, including dementia cafés, groups and days out.

In Herefordshire, Dementia Matters Here-fordshire also offers support for people affected by dementia, their families and carers.

You do not have to wait until you are burnt out before asking for help.

Carers matter, their wellbeing matters and no one should have to carry everything alone. Carers of Herefordshire also another local group from advice, days out and support.

To every unpaid carer across Herefordshire and Worcestershire. we see you, we value you, and we thank you.

Address

Bank House, 7 Shaw Street
Worcester
WR13QQ

Opening Hours

Monday 10am - 3pm
Tuesday 10am - 3pm
Wednesday 10am - 3pm
Thursday 10am - 3pm
Friday 10am - 3pm

Telephone

+443330066299

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