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Norfolk Computer Services

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Norfolk Computer Services delivers affordable expert IT support and advice to small businesses.

27/10/2026

Tech Tip: Empty Your Downloads Folder

When was the last time you checked your Downloads folder?

For many people, it's where files go... and never leave. Over time, it can become packed with old installers, duplicate documents, outdated PDFs, and random files you no longer need.

Before deleting anything, move any files you want to keep into clearly named folders (Documents, Projects, Photos, etc.).

A cleaner Downloads folder means a cleaner, faster, and more organised computer.

19/10/2026

The Truth About the Cloud

When people hear "the cloud", they often imagine their data floating around somewhere in the sky. The reality is very different.

The cloud is simply a network of highly secure data centres that store your files, emails, applications, and backups. In fact, your data is often safer in the cloud than on a laptop sitting under a desk.

Using cloud based applications you can access your files from anywhere, automatically back up important data and collaborate with colleagues in real time. You can also benefit from enterprise-grade security and monitoring and reduce the risk of data loss from device failure.

But here's the truth many businesses overlook:

Moving to the cloud isn't automatically secure.

Strong passwords, multi-factor authentication (MFA), regular monitoring, staff awareness training, and sensible access controls are all essential to keeping your cloud environment protected.

The cloud is a powerful business tool, but security is a shared responsibility.

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16/10/2026

Every business has one.

The person everyone goes to when the printer breaks, emails stop working, or someone can't remember their password.

But what happens when your business grows beyond what one helpful employee can realistically manage?

Our latest blog explores the warning signs that your business may have outgrown "the person who's good with computers" and why it could be costing you more than you think.

👉 Read the blog here:

https://www.norfolkcs.co.uk/have-you-outgrown-the-person-whos-good-with-computers/

08/10/2026

Here are some hidden features that might save you some time.

Use Slash Commands:

Click the search bar at the top of Teams.
Type /.
Select a command such as:
/dnd = Set Do Not Disturb
/available = Set status to Available
/call = Start a call
/files = View recent files
Press Enter.

Schedule a Message:

Type your message in a chat.
Right-click the Send button (or select the arrow next to it).
Choose Schedule Message.
Pick the date and time.
Click Send.

Mark Messages as Unread - Perfect for remembering to respond later:

Hover over a message.
Click the three dots (...).
Select Mark as unread.

Create Polls Instantly:

Open a chat or channel.
Click the + sign below the message box.
Search for Polls.
Create your question and answers.
Send it to the group.

Use Meeting Notes & Tasks:

During a meeting, click Notes.
Record decisions and actions.
Create tasks directly from notes.
Access them afterwards from Teams.

30/09/2026

Not every phishing email contains bad spelling anymore.

Modern phishing attacks can use your company logo, mimic Microsoft notifications and appear to come from trusted suppliers.

Before clicking: Check the sender's address, hover over links and question unexpected requests.

One click is all it takes.

22/09/2026

Close browser tabs you no longer need.

Did you know that having dozens of browser tabs open can slow down your computer, drain your battery, and make it harder to find what you actually need?

A quick tab tidy-up can make your device feel faster and your workspace less overwhelming.

Top Tip: If you're not ready to close a tab, add it to your bookmarks or a reading list so you can easily come back to it later.

14/09/2026

Is your computer suddenly taking longer to start or perhaps freezing unexpectedly? Is it displaying strange pop-ups or running hotter than normal?

These are often early warning signs of hardware failure, malware, or storage issues.
Don't wait until it stops working completely. Early intervention usually means lower repair costs and less downtime.

11/09/2026

Take two minutes today and ask yourself:

Is MFA enabled on every account? Are backups being checked? Are devices regularly updated? Do staff know how to report suspicious emails?

Small actions today can prevent major problems tomorrow.

03/09/2026

If a member of staff left tomorrow, would everyone know where critical documents are stored?

Good IT isn't just about security.

It's about making information accessible, organised and backed up.

26/08/2026

Deepfake Scams: Could Your Staff Spot One?

In 2024, an employee at a global engineering firm was tricked into transferring $25 million after joining a video call with what appeared to be senior company executives. Every person on the call was actually an AI-generated deepfake. It almost sounds impossible but unfortunately it is true:

https://www.bbc.co.uk/news/articles/c0j59vydxj9o

As AI technology improves, criminals are no longer relying solely on fake emails. They can now clone voices, create realistic video calls, and impersonate trusted colleagues.

Imagine receiving:
A voicemail from your Managing Director asking for an urgent payment.
A video call from a client requesting sensitive information.
A voice note from a colleague asking you to reset a password.

It might not be them but how can you tell?

We would suggest verifying an unexpected payment or data request through a separate communication channel. Start training staff to question unexpected messages, even from familiar voices and implement approval processes.

Sadly, just as we are all starting to get good at spotting the phishing emails cyber security has evolved.

Address

Hethel Engineering Centre
Wymondham
NR148FB

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Website

http://www.norfolkcs.co.uk/

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