Authorized re-seller of HappyOrNot® - Guaranteed customer and employee satisfaction improvement. We serve over 4,000 companies across 117 countries. Our intelligent service and data insight help improve customer and employee happiness across any business sector. Our HappyOrNot service hels your business by:
· Enabling your customers and employees to provide immediate feedback
· Improves happiness, loyalty, brand image and reputation.
· Encourages and motivates employees to achieve their objectives and improve service performance.
· Provides enterprise-wide reporting to support and enhance customer-focused decision-making. We help companies across all business sectors within Retail, Transportation, Services, and Healthcare to monitor, measure and improve service performance and customer and employee satisfaction, every day. Our Smiley Terminals are placed at each location and our automated reporting service provides analytical response data ready for review online or by email reports. SMILEY TERMINALS
- Data is collected via HappyOrNot metering devices with 4 smiley buttons
- Smiley Terminals can be customized with company brand and are ready to use out of the box
- 4 Smileys also now available for web sites
EASY & SAFE
- A quick, troubleless, anonymous, and safe way for people to express their satisfaction
- Always located into the Point of Experience
REPORTS
- HappyOrNot service processes data from all metering devices and creates the reports
- Automated reports are sent at wanted intervals with needed data, cloud based 24/7service
- Results can be analyzed throughout each day of operation
INTERACTION REPORTS & SOCIAL SHARING
- Ready print & Share result reports
- easy to post social sharing feature for Facebook, Twitter, and Linkedin
