Laurel Consult

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Laurel Consult We are charged with creating experiences and bringing visions to life. Beyond Excellence !

12/10/2026

The conversation continues. 🎙️

In this third excerpt from the *Beyond The Extra Mile CX Podcast*, Lady Julia Konadu Osam and Laurinda Addy continue the conversation with practical perspectives on customer experience, service excellence, and what it takes to create experiences that truly matter.

Because exceptional service goes beyond meeting expectations—it’s about creating lasting value at every touchpoint.

More insights. More conversations. More to come.

Stay tuned for the full episode!


TheMasterClassXperience

Every meaningful connection reminds us why we do what we do. đź’šAs we wrap up Customer Service Week 2026, we celebrate eve...
09/10/2026

Every meaningful connection reminds us why we do what we do. đź’š

As we wrap up Customer Service Week 2026, we celebrate everyone who makes excellence possible—from those who choose our services to those who engage with and support our journey.

Your continued support challenges us to keep raising the bar and making every interaction count.

Here’s to building stronger relationships and creating experiences worth remembering!

09/10/2026

The conversation continues. 🎙️

In this second excerpt from the Beyond The Extra Mile CX Podcast, Lady Julia Konadu Osam and Laurinda Addy dive deeper into practical insights on customer experience, service excellence, and what it truly means to go beyond expectations.

Because exceptional service isn't just about going the extra mile—it's about making every experience count.

More insights. More conversations. More to come.

Stay tuned for the full episode!


08/10/2026

Great service gets the job done. Exceptional service leaves a mark.

In a world where products can be copied, prices can be matched, and technology can be replicated, the human experience remains a powerful differentiator. That is where memorable service is created.

This Customer Service Week, we are celebrating the people who refuse to settle for “that’s enough” and choose instead to make every interaction count.

The Extra Mile.
A little more intention. A little more care. A lasting difference.

Happy Customer Service Week 2026 from all of us at Laurel Consult.

Beyond Excellence.

07/10/2026

The conversation begins.

In this first excerpt from the Beyond the Extra Mile Podcast, Lady Julia Konadu Osam and Laurinda Addy open the conversation on customer experience, service excellence, and what it truly means to go beyond expectations.

And this is just the beginning.

Full episode coming soon.



06/10/2026

Meet the incredible voices powering Beyond The Extra Mile.

Get ready for unfiltered conversations, bold insights, and a fresh perspective on what Customer Experience really means today.

This is one you don't want to skip!

06/10/2026

Good service meets expectations. Extraordinary service redefines them.

Discover why going the extra mile matters.

​💬 What’s the best "extra mile" experience you've had or given? Tell us in the comments! 👇

​ ServiceExcellence CustomerSuccess

The journey to excellence never stops!Happy Customer Service Week 2026!Throughout this week, join us as we celebrate our...
05/10/2026

The journey to excellence never stops!

Happy Customer Service Week 2026!

Throughout this week, join us as we celebrate our shared passion for service excellence and explore what it truly means to go the extra mile.

Here’s to great service, stronger partnerships, and exceptional experiences.

05/10/2026

🎙️THE WAIT IS OVER!

Meet the voices going *Beyond The Extra Mile — bringing real conversations, bold insights and fresh perspectives on *Customer Experience.

🔥 This is one conversation you don’t want to miss.

👇 What’s one thing about Customer Experience you’ve always wanted to understand better?

Drop your question in the comments — we just might address it on the podcast. 👀

PodcastGhana

Address

No. 2, 2nd Addo Street, East Legon
Accra

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

Telephone

+233268280776

Website

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