16/04/2026
MTN Ghana
Manager, Talent and Career Management
Accra
20 April 2026
POSITION - Manager, Talent and Career Management
LEVEL - Level 3
FUNCTION - Human Resources
DEPARTMENT - Organisational Effectiveness & Performance
LOCATION - Accra
REPORTS TO - Senior Manager, Learning and Talent Management
~ JOB SUMMARY
* To design, implement, and continuously improve talent and career management frameworks that ensure the organisation has a sustainable pipeline of capable, engaged, and future-ready talent aligned to business strategy
~ JOB CONTEXT
* Telecommunications, Technology and Platform business.
* Multi regulated environment & subsidiary businesses
* Environmental, social and governance prioritized
* Multi resourcing options, matrix, projectized and evolving new ways of working
* Regionalization structure implication
* Localization a key objective for business and government
* Multinational environment – HR Group best practices
* Unionized environment
* Performance driven environment
* Diverse cultural environment
* Partnerships
~ KEY TASKS
~ TALENT, PERFORMANCE AND SKILLS DEVELOPMENT
* Design and implement talent development frameworks aligned to performance and capability needs
* Partner with Learning teams to deliver skills development, reskilling, and upskilling initiatives
* Coach and support line managers in identifying development needs and building employee capability
* Embed mentoring, coaching, and experiential learning approaches across the organisation
* Monitor effectiveness of development interventions and recommend continuous improvements
* Manage targeted development programs effectively (Graduate programs, Diversity programs etc.)
~ CAREER MANAGEMENT AND PLANNING
* Design and maintain clear career pathways, and talent development standards
* Enable employees to define and pursue career goals through career planning tools and frameworks
* Promote internal mobility, job rotations, and career moves aligned to skills and business needs
* Educate managers and employees on career management practices and responsibilities
~ EMPLOYER BRAND ENABLEMENT & EVP SUPPORT
* Contribute to employer branding efforts by ensuring talent management practices (development, mobility, performance culture) strengthen the internal employee experience and authentically reflect MTN Ghana’s values and EVP.
* Collaborate with Talent Acquisition (HR Operations), Internal Communications, Corporate Communications, and Marketing to ensure consistent alignment between talent insights and employer brand messaging.
* Provide talent related content, success stories, and employee experience insights to support internal and external EVP communication.
* Support MTN Ghana’s representation at career fairs, campus engagements, and professional platforms as required, ensuring alignment with talent development and career growth narratives.
* Share data and insights on employee experience, mobility, and development to strengthen employer brand reporting and inform improvements led by the primary owner functions (TA, Internal Comms & Marketing).
* Succession and Key Talent Development Partner with the Organisational Development (OD) team to support the succession planning program by providing talent development perspectives, data, and insights.
* Translate successor identification outcomes into structured, role-specific development plans for identified successors and key talent employees
* Design, coordinate, and monitor development interventions (e.g. targeted learning, mentoring, coaching, stretch assignments) to build readiness for future roles
* Track successor readiness, development progress, and pipeline depth, and provide regular updates to OD, HRBPs and leadership forums (e.g. ExCom Succession Board, Functional Leadership, MTN Group)
* Advise line managers and leaders on development actions required to close readiness gaps and strengthen succession pipelines
~ SUPPORT ORGANISATIONAL CULTURE
* Use talent insights to identify talent risks and recommend targeted interventions
* Promote a culture of continuous learning, growth, and innovation
* Support initiatives that encourage employee voice, idea generation, and innovation
* Embed talent management practices that reinforce a positive, inclusive, and high-performance culture
~ TALENT DATA, INSIGHTS AND STRATEGY
* Analyze workforce and talent data to inform strategic decision-making
* Develop dashboards and reports on talent trends, risks, and outcomes
* Use insights to recommend proactive talent and capability interventions
* Support evidence-based talent discussions at leadership and governance forums
* Continuously refine talent strategies based on data, business needs, and external trends
~ QUALIFICATION REQUIRED & EXPERIENCE
~ EDUCATION
* Minimum of a First Degree in HR/ Psychology/ Social Science or a related field of study.
* Professional HR certification is a plus
* Experience Minimum 6–8 years’ HR experience, with at least 3 years in talent, learning, or organisational development or equivalent role
* Proven experience supporting leaders in a complex or matrixed organisation.
* Appreciation of function role requirements
* Experience of executing Talent Management strategy in line with business needs
~ KNOWLEDGE / TECHNICAL COMPETENCIES
* Telecommunications, Technology and Platform business appreciation and knowledge
* Organisation development
* An up to date understanding of present and future employment legislation
* Strong Communication and presentation Skills (verbal and written)
* Strong knowledge of the Ghana Labour Act
* Stakeholder Management
* Project Management
* Good knowledge of People analytics and workforce insights
* Emerging Talent Management trends
* Talent and career management frameworks
* Succession planning and leadership development
* Performance management systems
~ MUST LIVE THE MTN VALUES 0F:
* Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion, COS
Must exhibit the MTN Vital Behaviors of:
* Complete Candor, Complete Accountability, Active Collaboration & Get it done.
~ APPLICATION
Qualified applicants should indicate Vacancy Ref no:
MTNGH-HR(TCM)-006-26 as the email subject
and ensure that CVs are saved in their names.
****Applications without the subject and CVs saved in their names will automatically be disqualified****
Interested and qualified applicants should send their Curriculum Vitae to:
----> [email protected]