• We also serve customers with sourcing products, designing, negotiating prices, arranging shipments and quality check. We go to great lengths to ensure our customers have the very best product solutions on time and at the best possible price.
• Our customer base is from wholesalers, departmental stores, cash and carry to discount retailers and large promotional customers. We like to provide our
customers with the best service possible. Our bespoke services comprise of the following areas:
• Sourcing:
Our Buying team has the expertise to search out exciting new opportunities by increasing our supplier database and always on the look out for the next big thing. This then brings new product developments and design to give our customers the edge in the market. Over the years we’ve built up an enviable network of contacts to ensure we flourish in this area; this is key to our ongoing business success. All of our suppliers are audited regularly across china, where large quantities of products have been successfully sourced, developed and delivered through our advanced knowledge of local culture, laws and legislation. If our retail customers have any specific product requests or ask us to make amendments to product and packaging designs to allow for greater flexibility within ranges and price points, we aim to please. So if there’s anything you want, just ask .
• Logistics:
We have dedicated teams of experienced merchandisers based in China. Through their knowledge and expertise we can make sure that all customer orders are progressed from placement through to delivery, as promised. This team is completely focused seeing customer orders through to delivery on time without compromising on our excellent service record.
• Quality Control:
Our Quality Assurance department, has a strong reputation for improving and maintaining the quality of products to ensure we remain fully compliant with standards and legislation. When the sample is approved by us and the customer, production can start. During production, inspections take place at the factory and the products have to meet a certain standard to pass before they can be shipped out. So therefore all products selected by our buying teams go through a Quality Approval assessment to ensure compliance with all relevant standards and customer requirements.
