16/06/2026
Are brokers really the villains in most trading disputes? New data suggests the answer is often no.
Finance Magnates Intelligence reviewed all 1,468 FX/CFD complaints handled by the Financial Commission in 2025 and found brokers were cleared in 94.8% of cases. Traders sought a combined $21.4 million, but only $496,304 was awarded after independent review.
Withdrawal delays generated the most complaints, yet nearly 93% were resolved in brokers’ favor, with issues typically linked to compliance checks, banking processes, or bonus conditions rather than misconduct.
Commenting on the findings, Nikolai Isayev, COO of the Financial Commission, said: “Since 2013 we have taken an objective approach to dispute resolution that protects both parties that make up our vast FX/CFD online trading industry.”
The report also revealed abuse on the client side, with 87 traders blacklisted for deliberate misconduct, including attempts to exploit negative balance protection rules.
The findings highlight a more nuanced reality: while broker wrongdoing exists, most disputes stem from misunderstandings, compliance requirements, or trading-rule violations rather than fraud.
Full report 👇
https://datalab.financemagnates.com/market-insights/brokers-aren-t-always-the-bad-guys