14/10/2026
📋 An Employee Raises a Grievance - What Happens Next?
Receiving a formal grievance can feel daunting, particularly if it’s the first time you’ve had to deal with one.
But how you respond in those first few days can shape what happens next.
If an employee raises a grievance, it’s important to 👇
✔️ Acknowledge it promptly
✔️ Follow your grievance procedure
✔️ Remain fair and impartial
✔️ Gather the facts before making any decisions
✔️ Keep clear records throughout the process
✔️ Avoid rushing to conclusions
For particularly sensitive or complex situations, bringing in an independent HR consultant can help ensure the process is handled fairly and correctly.
A grievance needs to be taken seriously, handled fairly and managed through the correct process.
📩 Unsure how to handle an employee grievance? Get in touch for practical HR support: [email protected]