HCI

HCI At HCI we help providers of health and social care make intelligence driven decisions to attain, manage and improve quality, safety and regulatory compliance.

Since 2005, HCI has been transforming quality and patient safety and regulatory compliance through professional services and digital transformation. We have worked with national and international health and social care organisations, across the private, public and social sectors, with the ultimate goal of improving patient safety. Our high calibre team members have a range of backgrounds, from cli

nical and social care to quality and research. We harness this expertise and provide extensive training to further develop and refine the team’s capabilities. HCI is a trusted partner in healthcare – our strong reputation is built upon exceptional client service, the quality of our team members and our commitment to improving outcomes for service users.

CQC begins pilot of new assessment framework.CQC’s new assessment approach is now being piloted, with testing running fr...
05/06/2026

CQC begins pilot of new assessment framework.

CQC’s new assessment approach is now being piloted, with testing running from June to October 2026. Providers should use this period to review whether policies, procedures and governance systems are ready to evidence consistent practice.

Our latest blog explains the key changes and how Cloda supports everyday inspection readiness.

👉 Read more: https://www.cloda.ai/uk/blog/cqc-begins-pilot-of-new-assessment-framework-as-sector-specific-model-moves-closer/

CQC has begun piloting its new sector-specific assessment framework. Learn what the pilot means for providers, inspection readiness, governance evidence and policy access.

We are delighted to support the Connaught Horse & Pony League Headford Show taking place this weekend! Best of luck to a...
05/06/2026

We are delighted to support the Connaught Horse & Pony League Headford Show taking place this weekend!

Best of luck to all participants.

Are your policies and procedures supporting the delivery of safe care?Policies and procedures are essential for safe, co...
04/06/2026

Are your policies and procedures supporting the delivery of safe care?

Policies and procedures are essential for safe, consistent and compliant healthcare delivery. This blog explains why they matter, how they support staff decision-making, and why easier access to approved guidance can reduce risk and improve patient safety.

👉 Read it here: https://www.cloda.ai/blog/why-are-policies-and-procedures-important-in-healthcare/

Learn why policies and procedures are important in healthcare and how Cloda helps Irish providers improve policy access, staff understanding, HIQA readiness and governance visibility.

88% of respondents aren’t confident staff understand their policies.When staff are unsure, care can become inconsistent....
03/06/2026

88% of respondents aren’t confident staff understand their policies.

When staff are unsure, care can become inconsistent. Cloda helps close the policy understanding gap by instantly providing staff with the answers they need from approved policies, reinforce learning through quizzes, and giving leaders visibility of where support is needed.

Learn more about Cloda: https://www.cloda.ai/solutions/ask-cloda/

Last week, we hosted a webinar for home support services, sharing practical guidance on what providers can start doing n...
02/06/2026

Last week, we hosted a webinar for home support services, sharing practical guidance on what providers can start doing now to prepare for regulation in the sector.

The session covered useful insights on strengthening compliance, understanding what may be expected, and taking early steps to get ready before regulation arrives.

If you missed the webinar, or would like to listen back, it is now available as a podcast on Spotify. It’s a valuable listen for anyone working in homecare who wants to get ahead and feel more prepared.

🎧 Listen now: https://open.spotify.com/episode/3JA3koVtmsOUl49VD55cA4?si=CFhbhdUZSLGLlXG7Q0T1ww

Great to have so many home support professionals join our webinar this morning. Oonagh and Rebecca shared valuable insig...
28/05/2026

Great to have so many home support professionals join our webinar this morning. Oonagh and Rebecca shared valuable insights on what providers can do now to prepare for regulation, strengthen compliance, and reduce pressure ahead of the expected regulatory framework.

🎥 For anyone who missed the session, or would like to watch it again, the recording is now available here: https://hci.care/webinar/webinar-home-support-services-prequel-to-regulation-requirements-now-for-compliance-later/

Great to see Louis Coyne demonstrating how Cloda can support lone workers in homecare. For staff working independently i...
28/05/2026

Great to see Louis Coyne demonstrating how Cloda can support lone workers in homecare.

For staff working independently in people’s homes, Cloda provides instant answers to the information they need from your policies and procedures, so they can feel more confident, supported, and informed while delivering care.

A practical example of how digital tools can make quality, safety, and compliance easier to manage in day-to-day home support services.

Learn more about Cloda for home support: https://www.cloda.ai/sectors/home-support-compliance-software/

We are delighted to be hosting a webinar this morning for home support providers. Oonagh and Rebecca, are sharing key in...
28/05/2026

We are delighted to be hosting a webinar this morning for home support providers. Oonagh and Rebecca, are sharing key information on what providers can start doing now to strengthen compliance, prepare for future inspection, and reduce pressure when HIQA National Standards arrive.

We love hearing about the positive impact Cloda has for our clients. ✨ At First IVF Ireland, Cloda provides instant answ...
27/05/2026

We love hearing about the positive impact Cloda has for our clients. ✨

At First IVF Ireland, Cloda provides instant answers to policy queries, supporting staff with easy access to the information they need, while strengthening the quality function through document control, oversight, and compliance insights.

It’s great to see Cloda supporting quality, safety, and governance in the fertility sector.

👉 Learn more about Cloda: https://www.cloda.ai/

What If Your Compliance Data Could Help Prevent Risk Before It Happens?In healthcare, risk often builds quietly. Repeate...
27/05/2026

What If Your Compliance Data Could Help Prevent Risk Before It Happens?

In healthcare, risk often builds quietly. Repeated policy searches, low quiz scores, or frequent staff questions can all signal where support is needed before an issue affects care.

Our latest blog explores how Cloda's Compliance Insights helps healthcare organisations turn everyday staff activity into meaningful intelligence, so they can identify knowledge gaps, target training, review unclear policies, and reduce risk earlier.

👉 Read the blog here: https://www.cloda.ai/blog/using-compliance-insights-to-reduce-risk-in-healthcare-settings/

Learn how Cloda's compliance insights help healthcare organisations reduce risk, improve policy access, target training and strengthen governance visibility.

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The Square, Headford
Galway
H91P8H4

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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