10/04/2026
✨ A New Era of Hospitality Communication ✨
Our founder and agency director, Olivia Collins, was featured in a recent article exploring the evolving world of hospitality communications. After 21 years in the industry, Olivia shares why the brands thriving in 2026 aren’t chasing trends—they’re focusing on clarity, consistency, and community.
Olivia emphasises: “If there is one area I actively encourage hospitality operators to prioritise this year and beyond, it’s this: time spent building genuine community pays massively in the long term. It creates brand currency of pure gold—loyalty, advocacy, and resilience.”
From purpose-led events to meaningful collaborations, Olivia explains how hospitality brands can move from campaigns to connection, creating experiences that resonate with guests rather than just chasing visibility.
Read more about Olivia’s insights and the future of hospitality communications here: https://www.hospitalityireland.com/features/olivia-collins-director-of-food-pr-and-food-social-discusses-a-new-era-214989