Rachel Dungan - The Pharmacist Coach

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Rachel Dungan - The Pharmacist Coach Led by Rachel Dungan, MCC — The Pharmacist Coach.

Helping pharmacy professionals, coaches, and leaders grow ethically, lead with clarity, and thrive under pressure through coaching, mentoring, training, and team development.

I have been thinking about how quietly a person can withdraw from a conversation without physically leaving it.Three ref...
20/10/2026

I have been thinking about how quietly a person can withdraw from a conversation without physically leaving it.

Three reflections from the first part of my **Listening to Impact** series have stayed with me:

1. 𝗢𝘂𝗿 𝗶𝗻𝘁𝗲𝗻𝘁𝗶𝗼𝗻 𝗺𝗮𝘁𝘁𝗲𝗿𝘀, 𝗯𝘂𝘁 𝗶𝘁 𝗶𝘀 𝗻𝗼𝘁 𝘁𝗵𝗲 𝗳𝗶𝗻𝗮𝗹 𝗺𝗲𝗮𝘀𝘂𝗿𝗲 𝗼𝗳 𝗼𝘂𝗿 𝗶𝗺𝗽𝗮𝗰𝘁.

2. 𝗧𝗵𝗲 𝘄𝗮𝘆 𝘄𝗲 𝘂𝘀𝗲 𝗽𝗼𝘄𝗲𝗿 𝗶𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗲𝘀 𝘄𝗵𝗲𝘁𝗵𝗲𝗿 𝗽𝗲𝗼𝗽𝗹𝗲 𝗯𝗲𝗰𝗼𝗺𝗲 𝗺𝗼𝗿𝗲 𝗮𝗯𝗹𝗲 𝘁𝗼 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗲 𝗼𝗿 𝗺𝗼𝗿𝗲 𝗶𝗻𝗰𝗹𝗶𝗻𝗲𝗱 𝘁𝗼 𝗽𝗿𝗼𝘁𝗲𝗰𝘁 𝘁𝗵𝗲𝗺𝘀𝗲𝗹𝘃𝗲𝘀.

3. 𝗪𝗲 𝗰𝗮𝗻 𝘁𝗮𝗸𝗲 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗳𝗼𝗿 𝗼𝘂𝗿 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝗮𝘀𝘀𝘂𝗺𝗶𝗻𝗴 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗳𝗼𝗿 𝗲𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴.

This is not an invitation to judge ourselves harshly. It is an invitation to listen more carefully, remain curious and notice the systems we are helping to create.

Read 𝗧𝗵𝗲 𝗜𝗺𝗽𝗮𝗰𝘁 𝗪𝗲 𝗖𝗮𝗻𝗻𝗼𝘁 𝗔𝗹𝘄𝗮𝘆𝘀 𝗦𝗲𝗲:
https://racheldungan.coachesconsole.com/newsletters/-4front-news-for-pharmacists--leaders-and-coaches--oct---part-1-3-listening-to-impact---the-ripples-we-create--what-happens-when-someone-goes-quiet-.html

If these reflections are useful, you can subscribe to receive future 4Front newsletters here:
https://racheldungan.coachesconsole.com/

What if the decision you are trying to make does not need a faster answer, but better space to think?Leadership often le...
20/10/2026

What if the decision you are trying to make does not need a faster answer, but better space to think?

Leadership often leaves little room to step back from immediate demands and listen to what may be asking for attention.

A 90-minute Strategic Thinking Session offers confidential, protected space to explore one leadership question with clarity and care.

This is not about being told what to do. It is an opportunity to think well, consider what matters and make a more conscious choice about what comes next.

If one issue has been quietly following you, perhaps it deserves your full attention.

Reserve your session: https://racheldungan.coachesconsole.com/products?action=addToCart&pid=668d71add2172f3cab79fd0e&plan=0

Pharmacy leadership should be shaped by the people living it.Through the Pharmacy Leadership Listening Project, I am lis...
30/09/2026

Pharmacy leadership should be shaped by the people living it.

Through the Pharmacy Leadership Listening Project, I am listening to what is working, where leadership feels stretched and what support may be needed next.

The early responses are not “findings”. They are the beginnings of a conversation, and I would like more pharmacy voices to be part of it.

If you are a pharmacist or pharmacy leader, the survey takes less than 10 minutes.

What would you add to the conversation?

Add your voice:
https://forms.gle/73LxF2ugLNtttvECA

Today, on World Pharmacists Day, I am pausing to recognise a profession woven into everyday care.This year, we have expl...
25/09/2026

Today, on World Pharmacists Day, I am pausing to recognise a profession woven into everyday care.

This year, we have explored listening, leadership capacity, healthy systems and the courage to release what no longer serves. Each theme points to the same truth: healthier futures depend on people supported to think clearly, act with integrity and contribute fully.

The 2026 theme, “Empowering pharmacists for healthier futures”, invites us to celebrate how far pharmacy has come and ask what pharmacists need next.

To every pharmacist who listens, reassures, challenges, safeguards and serves: thank you.

What might become possible if pharmacists were fully empowered to use their expertise?

Not every ending is a failure.We often celebrate what we begin, build and grow. Yet mature leadership also asks us to re...
24/09/2026

Not every ending is a failure.

We often celebrate what we begin, build and grow. Yet mature leadership also asks us to recognise when something has served its purpose.

That may mean simplifying a process, changing a responsibility, completing a project or releasing a commitment that no longer fits.

The challenge is not to abandon what is difficult. It is to distinguish between difficulty that is part of growth and friction that is asking for change.

Sometimes letting go is evidence that leadership has been paying attention.

What might become possible if something changed, simplified or ended well?

Not every useful leadership insight arrives in a meeting or programme. Sometimes it begins with one thoughtful question....
23/09/2026

Not every useful leadership insight arrives in a meeting or programme. Sometimes it begins with one thoughtful question.

The Value of Positive Practice is my monthly newsletter for pharmacists, healthcare leaders, coaches and business owners who want space to think more clearly about leadership, responsibility and sustainable growth.

Each edition brings a personal reflection, one substantial leadership idea and practical questions you can take into your own work.

If you value thoughtful perspectives without noise, hype or quick answers, I would be glad to welcome you.

Subscribe here: https://racheldungan.coachesconsole.com/?utm_source=chatgpt.com

There is a point in the year when leadership is fully in motion.Expectations are clear.Responsibilities are established....
23/09/2026

There is a point in the year when leadership is fully in motion.

Expectations are clear.
Responsibilities are established.
Decisions are being made.

And yet, many leaders notice a quieter tension underneath.

Not a lack of skill.
Not a lack of commitment.

But values under pressure.

Knowing what matters, yet feeling pulled towards what is urgent.
Making decisions that appear reasonable, yet do not sit comfortably afterwards.

What often goes missing is the space to pause and ask:

What is this tension asking of me as a leader?

A 90-Minute Strategic Thinking Session offers a confidential space to explore what is truly at stake and consider your next step with clarity and integrity.

If this feels aligned, you can schedule here:
https://racheldungan.coachesconsole.com/products?action=addToCart&pid=668d71add2172f3cab79fd0e&plan=0

What happens when the leader is no longer expected to hold every answer?Teams develop differently when people are given ...
19/09/2026

What happens when the leader is no longer expected to hold every answer?

Teams develop differently when people are given space to think, contribute and take appropriate ownership. That does not mean stepping away from responsibility. It means leading conversations that strengthen judgement, trust and shared capacity.

Lead With Coaching programmes help leaders and teams practise a coaching approach in the real situations where pressure, decisions and professional responsibility are present.

If you want to develop healthier leaders, stronger teams and more thoughtful conversations at work, explore the LCI programmes.

Learn more: https://www.leadwithcoaching.org/courses

Past investment does not have to decide the future.We can remain committed to a project, service or way of working becau...
18/09/2026

Past investment does not have to decide the future.

We can remain committed to a project, service or way of working because of how much time, money, energy or hope we have already invested in it.

That history matters. But something can have been exactly right for an earlier season and no longer be right now.

Leadership maturity allows us to keep the learning without automatically keeping everything that came with it.

A useful question is:

If we were making this decision today, knowing what we know now, would we still choose it?

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