In March of 2015, Emerald Contact Centre opened its doors and has continued to grow ever since. We are dedicated to providing high-quality, thoughtful customer service, competitive sales support, and valuable performance insights to our clients. We do this by building and nurturing strong relationships with our clients and their customers. We believe that at the core of our work, there must be a d
eep understanding of the business, including its values, objectives, and performance goals, as well as customers’ needs. We understand that successful businesses are ever-evolving, and we promote progress by providing regular feedback and data to clients. We know that when it comes to our teams’ interactions with customers, no detail is too small or insignificant and we take great pride in our highly-trained and experience-driven people. Perpetual learning is a huge part of the culture at Emerald Contact Centre, and so you must be open to regular feedback and change. If you’re willing to put in the work, then we’re willing to provide you with the support you need, strong leadership, and the opportunity to advance. To learn more about joining our team, visit https://emeraldcontactcentre.ie or email us at [email protected]
Here is a little more about Our Story...
Our clients provide networks of health and investment information to our customers around the world. Customers can purchase books, newsletters, attend seminars and receive free electronic newsletters on topics of interest to them. Our clients target the most contemporary approaches to discussing and offering insights into high-impact subjects and situations. Our clients publish ideas: useful ideas that will appeal to our external customers. These ideas, along with data, opinions and other thoughtful dialogue, are designed to make people more independent- financially, physically and intellectually. Our clients need to stay ahead of the competition. To do so, they must bring ideas to the marketplace quickly. Their marketing approach is to test various products and services at different stages of development. As these tests become successful, products and services are perfected for a wider, more targeted launch. These dynamics require that ECC be agile, responsive and open to change.
