Driving Operational Excellence through Upskilling the Organizational Workforce
Vision:
Visualizing as the most preferred ‘Coach and Consultant’ for Operational Excellence (OPEX) by the manufacturing and service organizations, and the working professionals on the planet. Mission:
Turning the mindset of the organizational workforce in manufacturing and service industries to achieve Operational Excellence (OPEX) through training, coaching, and consulting.
13/03/2026
What is the primary objective in the D2 Phase in the 8D problem-solving process?
A. Implement temporary fixes
B. Identify root cause
C. Define the problem using quantifiable terms
D. Form a cross-functional team
Drop answer in the comment box.
Learn more about 8D Problem solving
8D or 8 disciplines of problem-solving is an 8 step methodology that includes; D-1: Establish Team D-2: Describe the Problem D-3: Interim Containment Action ...
12/03/2026
How to create a House of Quality (HOQ) for a Handlebar Stem of a Mountain Bike? Case Study Quality Function Deployment. https://youtu.be/srrtrg63bkQ
Building House of Quality for Handlebar Stem of Mountain Bilke
►List the customer requirements in the house of quality using the tree diagram.
►List the technical requirements in the house of quality using the tree diagram.
►Add a relationship matrix between customer requirements and technical requirements to the house of quality.
►Add an interrelationship matrix for technical requirements to the house of quality.
►Add customer competitive assessment and technical competitive assessment to the house of quality.
►Develop prioritized customer requirements in the house of quality.
►Develop prioritized technical requirements in the house of quality.
***
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Quality Function Deployment (QFD) Ep.4: Building House of Quality (HOQ) for Handlebar Stem.Building House of Quality for Handlebar Stem of Mountain Bilke►Lis...
09/03/2026
Shakehand with Life congratulating team India for their proud win over New Zealand and lifting the T20 world cup trophy again in 2026
Sharma Narender | Shakehand with Life
07/03/2026
Range and Standard Deviation | Measures of Dispersion | Descriptive Statistics | Statistics and Data Analysis
Variability describes, how data are spread out and fluctuate around their mean value. Variability depends on two factors; the Spread of the data and the fluctuation of the data around the mean value. The spread of the data can be described by the difference between the maximum and minimum value also known as the range.
Variability is the major concern for quality-related issues; Higher variability implies poor quality of product or service. The concept of Six Sigma is based on variability.
Measures of Variability
The two important measures of variability are Range and Standard Deviation.
RANGE
The range is described as the difference between the largest value and the smallest value of the data given. The range provides knowledge of the spread of the data. It helps to maintain the precision of the data.
STANDARD DEVIATION
Standard deviation measures the fluctuation of the data around the mean value of the data given. Standard deviation is the second-order average and it is denoted by the Greek letter ‘σ’. The higher the value of Sigma (σ) means the greater the variability.
In mathematical terms, the standard deviation is given by the squared deviation of each data value from the mean value divided by the number of observations.
MEAN AND STANDARD DEVIATION
Under the normal curve
• 68.26% of observations lie between Mean +/- 1σ
• 95.45% of observations lie between Mean +/- 2σ
• 99.73% of observations lie between Mean +/- 3σ
VARIANCE
Variance is given by the square of the standard deviation.
Coefficient of Variation (C.V.)
The coefficient of Variation is the relative measure of the variability. It is widely used in comparing two or more data series. Greater the value of C.V. greater the variability of the data series.
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Range and Standard Deviation | Measures of Dispersion | Descriptive Statistics | Statistics and Data AnalysisVARIABILITY or DISPERSIONVariability describes, ...
06/03/2026
KANO Model: Customer Satisfaction Vs Customer Requirements explained in detail in Hindi https://youtu.be/nk3u9XpHCT0
The KANO model was conceptualized and developed by Professor Noriaki Kano in 1984. KANO model describes the variation in customer satisfaction w.r.t. fulfillment of the customer requirements i.e. how well the customer requirements are executed by a manufacturing or service organization
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KANO Model of Customer Satisfaction in Hindi | Total Quality Management | Lean Six Sigma | Customer Specific Requirements (CSR) | Customer Satisfaction (CSAT...
How does Lean differ from six sigma? Which one is the best to use for continuous process improvement in an organization? Is it Lean or Six Sigma? And why do we need to study Lean and six sigma together? This video explains five critical differences between Lean and Six Sigma. Very useful for Lean Six Sigma practitioners.
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Lean and Six Sigma Difference | Lean vs Six Sigma | Lean and Six Sigma Explained | Lean and Six Sigma Methodology | Lean and Six Sigma Training | Lean Six Si...
03/03/2026
One Tailed Test Conditions under Hypothesis Testing Explained in detail with Examples https://youtu.be/So1c-ttKzn4
• Left-tailed test condition
• Right-tailed test condition
• Acceptance and rejection regions under the normal curve for left-tailed and right-tailed test conditions at 5% significance level.
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One Tailed Test Conditions under Hypothesis Testing Explained in detail with ExamplesThis video helps to understand the concept of one tailed test conditons ...
02/03/2026
🔧 8D Problem Solving – Fix It Right, Forever!
In manufacturing and quality management, solving a problem temporarily is not enough.
We need permanent solutions that eliminate root causes and prevent recurrence.
That’s where the 8D methodology makes the difference.
✅ D0 – Plan
✅ D1 – Form a Team
✅ D2 – Describe the Problem (5W2H)
✅ D3 – Contain the Problem
✅ D4 – Identify Root Cause (5 Why / FTA)
✅ D5 – Eliminate the Root Cause
✅ D6 – Apply & Validate the Fix
✅ D7 – Prevent Recurrence (Update SOPs & Controls)
✅ D8 – Celebrate Team Success 🎉
This structured approach ensures:
✔ Customer satisfaction
✔ Strong root cause analysis
✔ System improvement
✔ Team collaboration
✔ Continuous improvement culture
Quality is not about fixing issues again and again.
It’s about fixing them permanently.
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02/03/2026
Matrix Diagram | New 7 QC Tools | Quality Control Tools | Total Quality Management | Lean Six Sigma Tools https://youtu.be/shrksLunbN4
A matrix diagram helps to analyze and rate the relationship between two or more variables. It helps to understand the relationship between customer requirements and the technical specifications required to design a product or service.
The Matrix Diagram is generally used to create a HOUSE OF QUALITY under QUALITY FUNCTION DEPLOYMENT (QFD) to translate the VOICE OF CUSTOMER (VOC) into VOICE OF BUSINESS (VOB).
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Matrix Diagram | New 7 QC Tools | Quality Control Tools | Total Quality Management | Lean Six Sigma Tools A matrix diagram helps to analyze and rate the rela...
01/03/2026
In FMEA (Failure Mode and Effects Analysis), S-O-D stands for:
🔹 S – Severity
🔹 O – Occurrence
🔹 D – Detection
These three ratings are essential for evaluating risk and calculating the Risk Priority Number (RPN).
1️⃣ **Severity (S)**
Measures the impact of the failure on the customer, process, safety, or compliance.
- Rated typically on a 1–10 scale.
- Higher score = More serious consequences.
- Example: Minor inconvenience → Low Severity; Safety hazard or regulatory issue → High Severity.
2️⃣ **Occurrence (O)**
Measures the likelihood that the failure will happen.
- Based on historical data, experience, or process capability.
- Rated on a 1–10 scale.
- Higher score = More frequent failure.
- Example: Rare issue → Low Occurrence; Frequent breakdown → High Occurrence.
3️⃣ **Detection (D)**
Measures the ability of current controls to detect the failure before it reaches the customer.
- Rated on a 1–10 scale.
- Higher score = Harder to detect.
- Important: Low detection capability = High D score = Higher risk.
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01/03/2026
ISO 9001 2015 An Introduction: Benefits, Principles, Process Approach, Risk based thinking. https://youtu.be/jvD0eDnJG28
►Adoption and benefits of Quality Management System
►Quality Management Principles,
►Process Approach
►Relationship with other quality management system standards.
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ISO 9001 Version 2015 Introduction | Quality Management System (QMS) | Total Quality Management | TQM | Total Quality Management LecturesISO 9001 Version 201...
28/02/2026
Most warehouse accidents are preventable.
Yet companies still rely on paint and hope instead of motion sensors and LED crosswalks.
Safe zones save lives.
And you don’t learn this after a near hit… you learn it before.
Warehouse workers… this is for you.
Your walk path can save you… or fool you.
And most danger comes when you don’t see it.
Here’s what keeps you safe at busy aisle points:
1/. A gate that makes you stop
You push the swing gate…
You pause…
You look…
You live.
It snaps you out of your walk drift.
2/. A light path that never fades
The LED crosswalk shows bold lines.
No tape.
No paint.
Just bright bars you can trust.
3/. A mirror that shows the blind way
One dome gives you eyes at the rack turn.
You see the truck…
Before the truck sees you.
4/. A sensor that kicks a flash
You step near…
Lights fire…
You know a truck is close even if you don’t hear it.
5/. A stop sign for the truck
Clear rule.
Clear right of way.
Clear win for you.
Why this works:
There are two kinds of safety cues.
Passive: mirrors, signs.
Active: gates, lights, sensors.
Active wins because you must act.
Your mind wakes up.
Your body does the rest.
And the LED crosswalk?
It beats floor paint that fades fast.
No wear. No blur. No risk.
If you work near trucks… build safe zones now.
They guide you.
They slow you.
They save you.
***
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Credit: Sergio D'Amico, CSSBB
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Shakehand with Life helps to enhance your corporate learning and build up your management and engineering skills. If you are a professional working in a manufacturing or in a service industry, or you are a student of any management specialization or engineering trade, then you are at the right place. You will find variety of videos help you to grow your corporate potential. And if you are a student then Shakehand with Life helps to make you capable to find the opportunities with big corporate houses.
The high quality learning content in English and Hindi made this page a unique and desired destination for both working professionals and students.
The topics covered are very high in demand in both manufacturing and service industries and focus is to address the issues related with quality improvement, continuous improvement, cost reduction, value addition, data analytics, leadership and much more.
The courses under different categories include; Lean 6Sigma Tools and Techniques, Total Quality Management, 7 QC Tools, New 7 QC Tools, Business Statistics, and Quantitative Techniques.
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