Global CX Summit

26/05/2021

We are excited to announce Abdulaziz Alshamsan, the Executive Director General Customer Experience at Ministry of Human Resources and Social Development - KSA as an esteemed speaker at the taking place on 24th June, 2021.

A passionate, self-motivated, and goal-driven individual with almost 20 years’ of professional experience in Marketing, Sales, Customer Experience, Technology, and Retail.

He comes with a high degree of originality, creativity, and carries immense experience in Marketing, Public relations, Social Media, and Advertising.

We are keen to host him and learn from his vast experience.

Date: 24th June, 2021
Time: 11:00 am - 04:00 pm

To Know more, visit ✅ https://lnkd.in/grqimxe

11/05/2021

We are delighted to announce Piyush Chowhan, Group CIO of LuLu Group International as an esteemed speaker at the taking place on 24th June, 2021.

Piyush Chowhan is a digital evangelist with a passion for transforming businesses with the use of technology. With over two decades of experience working with global consumer and retail companies, he has an excellent track record of delivering results and creating value across organizations.

Experienced professional working in US / UK & India in areas of Retail Strategy / Business Analytics / Customer Loyalty and CRM, Retail Business Consulting and Supply Chain Management.

He has been a widely recognized leader in digital transformation and has been a much-wanted speaker at over 100 global events. He is an avid writer and his thought leadership is published in multiple magazines and portals.

We are excited to host him and learn from his extensive experience!

Website: ✅ https://bit.ly/3vY5oa7

09/04/2021

With the crisis transforming the way customers interact with enterprises, customer experience is now a key priority for businesses than a mere afterthought!

Keeping that in mind businesses are at a pivotal point where they must 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝, 𝐚𝐝𝐚𝐩𝐭, 𝐚𝐧𝐝 𝐫𝐞𝐢𝐧𝐯𝐞𝐧𝐭 𝐭𝐨 𝐛𝐞𝐜𝐨𝐦𝐞 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫-𝐜𝐞𝐧𝐭𝐫𝐢𝐜 𝐨𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧𝐬 𝐭𝐨 𝐞𝐯𝐞𝐧 𝐬𝐮𝐫𝐯𝐢𝐯𝐞.

After 2 successful editions, the 3rd Edition of the Virtual 𝐆𝐥𝐨𝐛𝐚𝐥 𝐂𝐗 𝐒𝐮𝐦𝐦𝐢𝐭, now launching for the Middle-east market, will host 250+ Customer experience and digital leaders.

The platform will foster crucial discussions on the top priorities & best practices to overcome the challenges faced by the change-makers in 2021.

Join the top CX leaders from the Middle East region to hear transformation stories, valuable case-studies and tangible takeaways.

Date: 24th June, 2021
Time: 11:00 am - 4:00 pm (UAE)

To know more, visit: ✅ https://lnkd.in/grqimxe
An event by Exito Mediaconcepts

14/10/2020

We are pleased to announce our Exhibitor - Trejhara Solutions Ltd for the Global CX Summit taking place on 15th October 2020.

For more details, visit ✅ https://bit.ly/35Yat8G
Event by Exito Media Concepts Pvt Ltd
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We are pleased to announce our Exhibitor - Trejhara Solutions Ltd for the Global CX Summit taking place on 15th October 2020.

Trejhara’s Interact Suite is an innovative customer experience and communication platform that provides an interactive and personalised experience including; analytics and customized audio-video communications across multiple channels. Trejhara's clientele include Fortune 500 organisations such as Axis Bank, Kotak Bank, NBK, ICICI Prudential, ICICI Lombard, Bank of India, HDFC Ergo, Vodafone and HDFC Bank. To learn more, pls do visit ➡️ www.trejhara.com

For more details, visit ✅ https://bit.ly/35Yat8G

14/10/2020

It is our immense pleasure to welcome on board Sourabh Gupta, Founder and CEO, Vernacular.ai as a at the Global CX Summit taking place on 15th Oct 2020.

For more details, visit ✅ https://bit.ly/35Yat8G
Event by Exito Mediaconcepts
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It is our immense pleasure to welcome on board Sourabh Gupta, Founder and CEO, Vernacular.ai as a at the Global CX Summit taking place on 15th Oct 2020.

Sourabh is the Founder and CEO of Vernacular.ai, an AI-first SaaS business that automates enterprise contact centers through its voice AI platform VIVA. About 4 years ago, his passion for entrepreneurship and vision for a voice-first future led him to start Vernacular.ai right after graduating from IIT Roorkee. The company is backed by investors including Kalaari Capital, Exfinity Ventures and works with large enterprises across industries like Axis Bank and Barbeque Nation with the mission to become the leading voice automation/AI platform in the world.

Hear his actionable insights on " Digital Customer Experience for the Win"

For more details, visit ✅ https://bit.ly/35Yat8G

14/10/2020

We are thrilled to welcome Dharmarajan K, a connoisseur of customer-centricity as a at the taking place on 15th Oct 2020.

For more details, visit ✅ https://bit.ly/35Yat8G
Event by Exito Media Concepts Pvt Ltd
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We are thrilled to welcome Dharmarajan K, a connoisseur of customer-centricity as a at the Global CX Summit taking place on 15th Oct 2020

Dharmarajan is a Customer Experience practitioner and a business leader with over 19 years of experience in senior leadership roles with organizations like Flipkart, Airtel, Snapdeal, Etisalat, Standard Chartered Bank, ICICI Bank, BNPParibas with expertise in Customer Experience Management, scaling up start-ups, Product Management and Green-Field Setup across multiple sectors - Retail (e-com), Telecom and Financial Services. He currently heads Customer Experience & Product for Tata CLiQ - Tata's e-commerce venture.

Hear from him on " Digital Customer Experience for the Win "

For more details, visit ✅ https://bit.ly/35Yat8G

13/10/2020

We are pleased to announce Prakash Shetty, an exemplary operations leader as a at the taking place on 15th Oct 2020.

For more details, visit ✅ https://bit.ly/35Yat8G
Event by Exito Media Concepts Pvt Ltd
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We are pleased to announce Prakash Shetty, an exemplary operations leader as a at the Global CX Summit taking place on 15th Oct 2020.

Prakash Shetty is heading Operations & Customer Services at Clix Capital,establishing regulatory compliance framework and supporting other key enabling function. With more than two decades of experience and leadership, Prakash has focused on developing and delivering technology-driven business services and solutions, providing outstanding client service, and driving profitable revenue growth. He has a consistent record of positioning organizations for success through driving operational transformation projects, building highly productive and accomplished teams that demonstrate a profound dedication to operational excellence.

We are keen to hear his insights on "Optimize Trust During Uncertain Times: In Communication We Trust"

For more details, visit ✅ https://bit.ly/35Yat8G

13/10/2020

We proudly announce our Networking Partner - NeoSOFT Technologies for the taking place on 15th October 2020.

For more details, visit ✅ https://bit.ly/35Yat8G
Event by Exito Media Concepts Pvt Ltd
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We are pleased to announce our Networking partner - NeoSOFT Technologies for the Global CX Summit taking place on 15th October 2020.

NeoSOFT Technologies (A CMMi Level 5 Organization) is 23+ years old and a CMMI Level 5 Certified fast growing global IT consulting & software solutions service provider. works with the world’s leading enterprises, SMEs, Startups, Agencies and ISV’s - to Plan, develop, test and expand their digital initiatives. Passionately driven by innovation and excellence, NeoSOFT has evolved to be the digital innovation partner for varied industry segments and has a significant portfolio in the FinTech, RegTech, Insurtech, Traveltech, E-commerce, Supply Chain, Healthcare, Education, Media and the Government sector. To learn more, pls do visit ➡️ www.neosofttech.com

For more details, visit ✅ https://bit.ly/35Yat8G

13/10/2020

We are happy to associate with Vernacular.ai as our Gold Partner for the Global CX Summit taking place on 15th October 2020.

For more details, visit ✅ https://bit.ly/35Yat8G
Event by Exito Media Concepts Pvt Ltd
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We are pleased to announce our Gold Partner - Vernacular.ai for the Global CX Summit taking place on 15th October 2020.

Vernacular.ai is an AI-first SaaS business that automates enterprise contact centers through its voice AI platform VIVA. With solutions helping enterprises increase operational bandwidth that enables them to provide their users with faster and better customer experience. They recently raised Series A funding from investors like Kalaari Capital and Exfinity Ventures. Founded in 2017, Vernacular.ai has been featured in CB Insights, Entrepreneur and was selected to be the part of CISCO’s 6th Cohort Programme and World Economic Forum’s Global Innovators Community 2020. Their mission is to become the leading voice automation/AI platform in the world. To learn more, pls do visit: ➡️ www.vernacular.ai

For more details, visit ✅ https://bit.ly/35Yat8G

12/10/2020

We are thrilled to welcome on board Savita Singh, a seasoned technology leader as an eminent at the taking place on 15th Oct 2020.

For more details, visit ✅ https://bit.ly/35Yat8G
Event by Exito Media Concepts Pvt Ltd
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We are thrilled to welcome on board Savita Singh, a seasoned technology leader as an eminent at the Global CX Summit taking place on 15th Oct 2020.

She brings expertise in leading transformation with a digital-first & customer-first mindset and thrives in solving complex business problems with technology-led solutions. In her career spanning over 2 decades, she has worked for Fortune-50 multi-nationals like Target, General Electric, Atos Origin and Unilever.

Her latest assignment as IT-General Manager - Customer Centricity, Royal Dutch Shell, is to shape the IT roadmap in support of company-wide transformation to become customer-centric, accelerate sector de-carbonization agenda and help thrive through the energy transition.

Hear from her on " Leveraging customer data" this 15th of October!

For more details, visit ✅ https://bit.ly/35Yat8G

12/10/2020

It is our pleasure to welcome Subramanyam Iyer, an exceptional digital leader as a at the taking place on 15th Oct 2020.

For more details, visit ✅ https://bit.ly/35Yat8G
Event by Exito Media Concepts Pvt Ltd
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It is our pleasure to welcome Subramanyam Iyer, an exceptional digital leader as a at the Global CX Summit taking place on 15th Oct 2020.

He comes with years of Expertise in Operational excellence, strategic insights, thought leadership with proven abilities to create & lead motivated teams towards achieving organizational goals. Over the last 20 years, he has been associated with the largest Telecom providers viz. Idea, Bharti Airtel, Tata and Vodafone. With an inherent understanding of various aspects of Customer Life Cycle he says, this experience strengthened the linkages to business impacts and an opportunity to develop some of the finest talents as part of the journey. He diversified into the Banking Industry to utilize the domain expertise to work with DBS in an exciting growth / consolidation phase for the bank. A Digital thinker, he can apply Human Centered Design approach coupled with analytical skills towards creating value for the customers businesses.

Catch him speaking on " Digital Customer Experience for the win: Attract, Engage, and Retain "

Join us this 15th of October!

For more details, visit ✅ https://bit.ly/35Yat8G

09/10/2020

We are pleased to announce Dilpreet Singh - Head CRM & Customer Analytics at Oberoi Hotels & Resorts Group as a at the on 15th October, 2020.

For more details, visit ✅ https://bit.ly/35Yat8G
Event by Exito Media Concepts Pvt Ltd
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We are pleased to announce Dilpreet Singh, an exemplary leader as a at the Global CX Summit taking place on 15th Oct, 2020.

Dilpreet is a senior professional with 14+ years of experience in the field of CRM, Marketing analytics and Customer Insights across varied industries. Currently he is heading the CRM and analytics vertical for The Oberoi Hotels & Resorts Group managing both the brands Oberoi and Trident. Dilpreet’ s area of expertise lies in using data and insights to drive Customer engagement and retention by mapping customer journey and lifecycle.

We are keen to hear his insights on "Customer Data: The Undisputed Superpower of Businesses"

Join us this 15th of October!

For more details, visit ✅ https://bit.ly/35Yat8G