05/10/2026
Subsidised LPG bookings halted for customers without biometric e-KYC
Domestic LPG customers who have not completed biometric Aadhaar authentication are facing a halt in subsidised cylinder bookings from Thursday, following directions issued by the union ministry of petroleum and natural gas.
Customers who have not completed the mandatory e-KYC process will no longer be eligible for subsidy on domestic LPG refills. They will have to buy 5kg or 10kg cylinders at prevailing market rates until they complete biometric authentication.At present, the subsidy is applicable to 14.2kg domestic LPG cylinders. According to industry data, around 27.43 crore, or 89.9% of active LPG consumers across the country, have already completed biometric e-KYC and continue to receive cylinders at subsidised rates.
However, customers whose authentication remains incomplete have reported difficulties in booking refills at subsidised rates from Thursday. Their subsidised booking will resume once biometric authentication is completed.
Customers who are unwilling or unable to undergo biometric authentication will have to register their status through the digital channels of their respective LPG companies. Such consumers will not be eligible for subsidy and will have to purchase 5kg or 10kg cylinders at market rates, gas agency operators said.
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