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I received a call from this lady who seemed to know me well. I wasn’t able to place her immediately. She sounded excited...
26/10/2021

I received a call from this lady who seemed to know me well. I wasn’t able to place her immediately.

She sounded excited “Rashmi Ma’am, I had met you in 2010 in your office. I had come for a training program to Bangalore and had visited you on Republic Day. You made me feel so welcome and comfortable, I have not been able to forget how I felt that day”

I raked my brain….ten years back! And then my bulb lit - O yes, she had come down from Lucknow where she was posted. We were colleagues in the same organisation, however, that was the first and only time we met.

I felt very happy reconnecting…

It is said that people may forget what you said or what you did, they remember how you made them feel.

We humans are tuned to feel before we think. That is the way our brains are wired.

Therefore it becomes very pertinent to ask ourselves - what are the emotions we evoke in people around us?

Are they emotions of Fear, Anxiety, Stress, Anger and Competition?

Or are they emotions of Empathy, Warmth, Compassion, Trust and Collaboration

Our relationships are so founded on this aspect of ours.

This becomes even more pertinent for Leaders and Managers in Industry, as they impact lives of so many people.

Emotions are Energy in motion. Every emotion brings with it a lot of energy.

Pleasant emotions of happiness, love, achievement and jubilation bring a rush of creative energy. This is the time we become very creative and productive. That’s the reason there is so much of emphasis on Employee Engagement. Engaged employees are happy employees and so, they are very productive too. An engaged workplace is a vibrant workplace with great productivity and a happy environment.

On the converse, unpleasant or disruptive emotions - of anger, fear, anxiety and stress bring in destructive energy. The workplace becomes toxic and people suffer from stress related diseases.

What are the emotions you evoke in people around you?

Are you aware as to why you evoke such emotions in others?

Are your beliefs limiting you?  - How I converted my limiting belief to an empowering beliefA lot in life can be attribu...
12/03/2019

Are your beliefs limiting you? - How I converted my limiting belief to an empowering belief

A lot in life can be attributed to our beliefs – astounding successes and disappointing failures.
The immense human potential gets restricted by limiting beliefs. Beliefs have always had a purpose - but do they serve you now? The trick is to challenge these beliefs and convert them to empowering ones. Are you aware of your limiting beliefs?
Raised in a small town, I had my own share of limiting beliefs. While a student of Management, the college announced Industrial trips to 3 different cities, in batches. I was so excited, as Mumbai (then Bombay) was one of them. From my childhood, it had been a dream to visit this tinsel town. I was among the first ones to select this destination. My elder brother who had earlier stayed in Mumbai, was worried for my safety - “In Mumbai, if you get lost, you are lost for life.” This statement brought a halt to my excitement and plans to go to Mumbai. Not just that, it became a limiting belief for me.
After completion of my studies, I was selected by a prestigious organisation. My posting was in Mumbai!!!!! So, I reached the place carrying with me the belief about the city. As if a self-fulfilling prophecy, I got lost while returning from office on the first day itself. With a pounding heart, I looked around at all the tall buildings, and asked people around. I was sure, today I was “lost for life”, when all of a sudden, my apartment was visible to me. So, I was not lost after all! A sigh of relief, and, a limiting belief busted!
I re-worded the belief as “If I get lost in Mumbai, I can still find my way out”, and “People in Mumbai are very helpful”. Now, these were empowering beliefs and helped me live a happy and fearless life in the city.

22/02/2019

Develop a culture of feedback - create a vibrant and engaged organisation

So, appraisal time is on!...that time of the year when the heartbeat of employees as also their Managers start pacing! Employees – because their entire year’s blood and sweat has to show results; Managers – because they need to do something which they generally do not love doing - give feedback and rate their team members. If feedback has not been given throughout the year, it is unlikely that the year end feedback shall have any buy in!

Giving regular and effective feedback indicates the quality of leadership and speaks volumes about the culture of an organisation. It is the pivot of the entire Performance Management system and decides whether talent stays, or moves on! It’s the hallmark of great organisations!

If giving regular feedback is so important, why do Managers hesitate in doing so? I recently coached almost 200 Managers of a large organisation on this very important leadership trait – both in group setting as well as one on one. When this question was posed to them, the responses ranged from skill level needs to the level of beliefs and values. The coaching sessions addressed their every need - gave them skills to effectively give feedback, as also challenged their existing limiting beliefs on giving feedback. After the sessions, they felt a surge in their confidence as well as belief in giving feedback on an ongoing basis.

Is your organisation facing this challenge? Let us explore how to bring in a culture of Feedback – a culture of employee engagement!

07/11/2018

May the lights of Diwali, illuminate you and fill you with warmth and immense happiness! Happy Diwali!

01/05/2018

One day while in a park, I overheard two children talk about how they spent their time. One of them confidently said - “I talk to myself”. I was
amazed! Many of the things which we should be doing, came naturally to us when we were children. Talking to ourselves is something which many of us would have done as children. As we grew up, we lost this beautiful habit, or maybe, buried it within the incessant chatter of our distractions.

Are you aware of your inner dialogues? If not, you better be, because you
become what you talk and reinforce within yourself. Tap inside and observe what are the most important things you are telling yourself and see how they are reinforced in your life. Observe whether they are constructive self-talk or destructive ones. Destructive self- talk, like blaming and ridiculing oneself, can be disastrous. Awareness of this can help us convert them to constructive and positive self- talk and prevent such disasters. Positive self -talk comes from our deepest values and propel us on the path of our purpose.

Self awareness is the foundation of achieving a life of our dreams.
Positive Self talk is such a strong tool in developing this and achieving our purpose in life.

Do you practice positive and constructive self-talk?


30/04/2018

I have consciously deleted one word from my vocabulary and have seen such drastic changes in my approach towards myself, others and life itself.

The word is ‘but’.

It is amazing how the words which we often use, impact our conscious as well as subconscious mind. The realisation dawned on me that this word was a reflection of my self- doubts and fears and was pulling me back from desired action. When used in the context of others around me, it made me judgemental towards them. I initially stopped using it in
my written communications and very soon removed it from my verbal communication too. This word negated all the good thoughts preceding it and, more often than not, made me focus on the subsequent not so positive thoughts. I replaced it with other conjunctions like ‘and’.

Can you identify any such word you use which pulls you back from doing the right things?

Know yourself – Self Awareness seriesAre you aware of your hot buttons?Those of us who watch Bollywood movies would sure...
13/04/2018

Know yourself – Self Awareness series

Are you aware of your hot buttons?

Those of us who watch Bollywood movies would surely recall the
character of Ajay Devgan in the movie “Golmaal 2” where the very act of anyone pointing out the index finger at him, would ignite such fury in him that he would twist and break the finger of the other person. People used to keep their hands hidden in their pockets while talking to him. Was hilarious and also worth reflecting. The act of pointing out the index finger (trigger) provoked such strong emotions in him, that he lost all his senses (reaction). This trigger was his hot button. What is yours?

If we know ourselves well, we know what our triggers are. And
if we know them, we are able to pause after the trigger and have better responses, and that is at the heart of better self regulation and relationship management - the elixir for a successful life. Though the trigger evokes undesirable emotions in us, we use our cognitive intelligence to manage them and make better responses.

Humans are the only beings blessed with a thinking brain and
they can engage the thinking brain to offset the triggers set by the emotional brain. Practice it and win the game of life.

What are your hot buttons?

Self awareness series Are we aware of our deepest values?As a little girl, I used to get very restless, upset and angry ...
09/04/2018

Self awareness series

Are we aware of our deepest values?

As a little girl, I used to get very restless, upset and angry if I felt something grossly unfair was happening with me or with those around me. Whenever I perceived unfairness happening, there used to be this sudden intense trigger and something would snap inside me. Only later on did I understand that fairness was one of my core values and that I could never remain happy in an environment which promoted unfairness.

Whenever, our deepest values are violated, we experience this intense restlessness and resent in our being which manifests in unsolicited behaviours. Therefore, it is very important to identify our core values in life and live these values. Any deviation from living a life in alignment with our core values can lead to intense unhappiness which can further manifest itself in physiological and psychological imbalances leading to several illnesses.

A simple way of identifying our core values is to observe in which situations we absolutely lose our sense of emotional balance. It would invariably be a situation where our deepest values are violated.

Conversely, we can also look at situations when we felt so happy and proud of ourselves, as, these are the times we would have lived our values.

My top three core values are – Fairness, Freedom and Authenticity.

What are your top three core values?

Do you know yourself? 😊The more aware of yourself you are, the more in control isyour destiny..Are you aware of:        ...
06/04/2018

Do you know yourself? 😊

The more aware of yourself you are, the more in control is
your destiny..

Are you aware of:

Your strengths?
Your areas of development?
Your emotions at a given point of time?
What your fears are?
What motivates you?
What demotivates you?
What irritates you?
What makes you angry?
What makes you happy?
What impact you make on others?
How you are perceived by others?

If you are, your self awareness is high and this sets the foundation of your emotional intelligence (EI). It has been proven that EI rates way above cognitive intelligence in determining a person’s success in life.

The good news is that self awareness can be improved. How? Some of the ways are:

By seeking feedback from people you trust

By spending time with yourself and self introspecting

By meditation and mindful thinking

By journaling

By using psychometric tests

It is imperative to reduce blind spots in one’s personality, else they would ensure decline. Improve self-awareness and see the positive changes and success in your personal and professional life and relationships.

Self awareness series - Are you aware of the words you often use?I had made a new friend and was quite excited about it....
04/04/2018

Self awareness series -

Are you aware of the words you often use?

I had made a new friend and was quite excited about it. She
was the perfect person - empathetic, simple, an epitome of patience, till she became too comfortable with me and started using her natural language. Her guards were down. I was shocked, to say the least. She would use derogatory words for people and I started suspecting that she might be doing the same for me in my absence. My trust which had just started building, was shaken.

Are you aware of the words which you use in your regular
conversations? They are a manifestation of your inner conversations which are further drawn from your self beliefs. So, these words which you use so very often, give away your self beliefs.

You would have seen some people often using high energy words
like “Great”, “fantastic”, “love it”, “we’ll do it, "Yes"…..You can see the optimism and zeal in such people very clearly. Then you have people who are an epitome of self pity saying “I’m helpless”, “what can I do?”, "don’t trust”, “if only”, “it won't work".…you know you have met a person who has so many self doubts and low energy. Who would you chose to be with?

What are the words which you use often? What impact may it
have on people around you?

The Neuroscience of success Success in life has a lot to do with the way we respond to people and situations. And, if we...
02/04/2018

The Neuroscience of success

Success in life has a lot to do with the way we respond to people and situations. And, if we understand the wonderful mechanism by which our brain is tuned to respond, we can turn a lot in our favour and help lead much more satisfying lives.

For this, let me take you to the evolution of the human brain. Over millions of years, it evolved into three parts:

Reptilian brain (the oldest brain) – has its genesis in our primitive instinct of survival and helps take instantaneous decisions of flight or fight (that’s what the primitive man needed, right?)

Emotional brain or the mammalian brain - seat of our emotions and emotional memories. Found in all Mammals.

Thinking brain or Neo Cortex (the new brain) - the wonder which only the human race possesses. The potential of this part of the brain is immense and grossly underutilized. This brain has the ability to visualize, analyze and think logically.

Coming back to effective responses, human beings are tuned to first feel and then think. This is where the crux of our success lies. Every trigger in life, yields a response. The quality of our response lies in the moments spent between the trigger and the response. If we allow our emotions to take over, and react instantaneously, the results may not be very desirable. However, if we give it a few seconds, we actually engage our thinking brain in deciding a much better response, and that is what is emotional intelligence - The ability to feel the emotion, but respond along with logical thinking. So, the next time you feel that instantaneous urge to scream or to vent out your rage, desperation, anxiety or stress, hold on for just a few seconds and you will be a proud of yourself. By constant practice, the neural connections in the brain too undergo changes to make it a constant behaviour and that is neuroplasticity, which allows the brain capacity to expand more and more..

01/04/2018

Emotional Intelligence – A critical life skill

Think of Emotional intelligence as another management jargon? You may be seriously wrong! Think of the various destructive emotions which overwhelm us at various time in our lives. Distressing emotions of sadness, anxiety, dejection, anger, jealousy, hatred.....the list goes on. If not managed, these destructive emotions can have serious physiological and mental manifestations.

There may be distressing situations in one’s work life – sudden
loss of job, a toxic workplace, toxic and scheming bosses.. On the personal front there may be unfulfilled desires, relationships gone sour, heartbreaks, death of someone close, divorces....the list is long. We've all faced some of these distressing situations in our life. So what is there which makes some people tide over these times and come out stronger and make some people get totally dejected and at times, take extreme and terrible decisions?

Its all about being smart with our emotions. A good sense of self awareness makes us converse with ourselves and tells us that no situation is permanent. It also helps us think of alternatives to tide over the situation. This is what is emotional intelligence – a critical life skill which can be learned and enhanced at any point in life.

Be smart with your emotions - be a winner in life!

Write in to attend our programs and coaching sessions on Emotional Intelligence"

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