26/10/2021
I received a call from this lady who seemed to know me well. I wasn’t able to place her immediately.
She sounded excited “Rashmi Ma’am, I had met you in 2010 in your office. I had come for a training program to Bangalore and had visited you on Republic Day. You made me feel so welcome and comfortable, I have not been able to forget how I felt that day”
I raked my brain….ten years back! And then my bulb lit - O yes, she had come down from Lucknow where she was posted. We were colleagues in the same organisation, however, that was the first and only time we met.
I felt very happy reconnecting…
It is said that people may forget what you said or what you did, they remember how you made them feel.
We humans are tuned to feel before we think. That is the way our brains are wired.
Therefore it becomes very pertinent to ask ourselves - what are the emotions we evoke in people around us?
Are they emotions of Fear, Anxiety, Stress, Anger and Competition?
Or are they emotions of Empathy, Warmth, Compassion, Trust and Collaboration
Our relationships are so founded on this aspect of ours.
This becomes even more pertinent for Leaders and Managers in Industry, as they impact lives of so many people.
Emotions are Energy in motion. Every emotion brings with it a lot of energy.
Pleasant emotions of happiness, love, achievement and jubilation bring a rush of creative energy. This is the time we become very creative and productive. That’s the reason there is so much of emphasis on Employee Engagement. Engaged employees are happy employees and so, they are very productive too. An engaged workplace is a vibrant workplace with great productivity and a happy environment.
On the converse, unpleasant or disruptive emotions - of anger, fear, anxiety and stress bring in destructive energy. The workplace becomes toxic and people suffer from stress related diseases.
What are the emotions you evoke in people around you?
Are you aware as to why you evoke such emotions in others?