Something About Me - I have been conducting Process & Pre Process trainings along with Soft skills, Behavioral trainings & Technical Trainings with Organizations past 4.5 years and carry a total work ex of 11 years. I have trained at Infosys, Oracle, Accenture, Wipro, Cognizant, Dell, HP, Ernst & Young at locations Mysore, Bangalore, Chennai, Trivandrum, Hyderabad and Gurgaon. Am a Commerce gradua
te from Delhi University and my Technical Certifications include Microsoft Certifications - MCSE, MCDBA, MCSD.
• Pre Process Trainings –
Voice & Accent (Sounds – Consonants, Vowels & Diphthongs) | Logical Thinking | Reasoning | Reading Comprehension | Grammar (Tenses, Parts Of Speech, SVA & Articles) | Customer Service & Email Writing | US/UK/Australian Culture | Call flow for Voice Processes
• Soft Skills & Behavioral Trainings/Workshops -
Interpersonal Skills | Effective Presentations | Attitude for Altitude | Perception | 7 habits of highly effective people | Business Communication | Body Language | Problem Solving | Motivation | Train the Trainer | Communication Model with Barriers | Business Etiquette | Decision Making | Trust Building & Stages | Conflict Management | Communication Styles | Rapport Building | Cause & Effect (Fish Bone Diagram) | Team Work | Feedback Management | Listening Skills | Creative Thinking | Mind Mapping | Johari Window | Delegation | Conducting Effective Meetings | Interview skills | SMART Goals | Leadership | Role Plays & Scenarios | Time Management | Assertiveness | Cognitive Behavior |Change Management | Personality Development
• Technical Trainings –
MS Word | MS Access | MS Excel | CSS | MS Power point | HTML
