01/10/2012
Earlier, I spoke about how we evolved into an "Experience Economy". Did those jargons scare you?
Let's keep it simple!
The journey goes like this:
Initially, people used to buy Coffee beans to prepare coffee at their place (Commodities economy). Later, they found more convenience in packaged coffee (Goods economy). Then vendors started selling Brewed coffee to the people (Services economy). And when vendors vendors realized consumers have different taste, came 'Starbucks' and others with a variety of offerings under the same roof, personalized to the taste of their consumers! (Experience economy).
.adharva