30/09/2026
A meaningful and memorable day at GAIP Insuretek India 2026 in Mumbai, surrounded by insightful conversations on the evolving intersection of insurance, health care and technology — and a significant milestone for Vidal Health.
We were delighted to be recognized with the Best AI Innovation in Healthcare award for ENIGMA AI - Our Intelligent Claim Adjudication Platform.
While the recognition is certainly a moment of immense satisfaction, for us, it represents something much bigger than an award. It is a reflection of the journey, the persistence and the collective effort that went into building ENIGMA AI.
Over the last three years, our team has been on a continuous journey of building, experimenting, learning, refining and improving — with one clear objective: to use AI meaningfully to make healthcare processes simpler, smarter and more efficient.
So, what does that translate into in the real world?
🔹 Better Turnaround Time — reducing repetitive manual effort and helping processes move faster, so teams can focus more on work that requires human expertise and judgement.
🔹 Better use of data — bringing together relevant information and insights to support quicker, more informed decision-making.
🔹 Smarter processing — using AI to identify information, patterns, fraud, waste & abuse that could otherwise take considerable time and effort to review manually.
🔹 A better experience — enabling smoother and more efficient processes for members, insurers, employers, providers and the teams supporting them.
But perhaps the most important principle behind our approach is this:
AI is not about replacing human judgement. It is about strengthening it.
At Vidal Healthcare, we believe the real value of technology lies not simply in how advanced it is, but in the meaningful difference it can make to people, processes and outcomes.
We are deeply grateful for this recognition at GAIP – InsureTek India 2026, and even more energized about what lies ahead.
