03/06/2021
IIEM – ADMISSIONS COUNSELOR JOB DESCRIPTION
Job description
The job involves:
Being a mentor and guide to potential learners, who can look up to for career advice.
Counselling potential learners, helping them plan their career path and making them understand how IIEM can help them in their career
Carrying weekly enrolment / revenue and collection target
Establishing the uniqueness and effectiveness of IIEM’s model of online learning.
Owning the complete sales closing life cycle for leads assigned to you. This includes, making phone calls to students from database, student management.
Maintaining a detailed database of all the interactions with the leads and provide constant feedback to the Manager on lead quality
What we are looking for
Individual with outstanding communication (written and verbal) and interpersonal skills.
Experience in EdTech sales would be an advantage
Rockstar sales performers with proven track records.
Great listeners, and trustworthy individuals who can bond with our potential learners. Individuals with ability to approach any situation with patience and very strong empathy
Individuals who take a disciplined approach towards building funnel, tracking feedback, prioritising tasks and overachieving targets and deadlines.
Sales bent of mind, in order to understand and effectively communicate what IIEM is offering to its prospective learners and achieve revenue targets
Passion to deliver the highest levels of customer service at all times
Basic proficiency in MS Office Suite ( Word, Excel) is preferable
Experience:
1-2 years as Admissions Counselor / Telesales in education sector is desirable
Can fluently communicate in English, Hindi, Kannada is required