23/05/2019
BENGALURU, WHENEVER YOU ARE IN TROUBLE AND NEED HELP, MEMORISE THIS: ONE. ONE. TWO
The pan-India emergency response number, 112, will be implemented in Karnataka in a couple of months. It will merge various helplines into one and cut down reaction time
Memorise this because Karnataka police is all set to join the rest of the country and launch its emergency hotline number for the public integrating all existing police, fire, ambulance, health and other emergency helplines. The 112 control room is expected to become operational by the end of June and is bei ng set up at the police communication, modernisation and logistics campus on MG Road.
This Emergency Response Support System (ERSS) is a pan-India single number (112) which will be connected to all districts across the state. All the distress or emergency calls from across the state will be received here and will be sent out to District control centres from where the nearest emergency vehicles will be dispatched.
Callers dialling on Dial 100 lines of the police and other emergency services will be automatically patched to the 112 operators once the trial run commences in June in Bengaluru.
City police commissioner, T Suneel Kumar said, “112 is quite an easy number to remember during an emergency. It will be implemented in another month or two and the command centre will be situated at the crime and technical services building on MG Road.”
A senior officer said that the state police are planning to launch the number at the end of June, when they will start merging calls from 100 across the state to 112 in the initial days. After the trial of 100, the police will merge other helpline numbers such as 101, 108, 1098 etc in next few months. When a call is made to this number, a group of people trained to take calls will send messages to the respective departments who will reach out to the citizens.
The officer said that every district will have emergency response vehicles and every vehicle will have Mobile Data Terminal (MDT) which will help the police to locate the nearest vehicle through GPS and send them to the spot. “The main purpose is to save time and one can call the number to avail both police and ambulance services.
It’s a single emergency helpline number for many emergency services,” said the officer.