10/03/2015
We have immediate opening at HI-IDEALS Technologies Pvt Ltd,Bidar for customer service executive.
Job Summary:
Interacts customers with daily basis, promptly responding to all inquiries in a courteous and efficient manner.Encourges the sale of company product at every opportunity and applies exemplary customer relationship that promotes a superior company image. Provides information to customers on product features,prices,services and substitutes when asked.
Responsibilities:
· Respond to client questions in person as well as the phone regarding product features,prices,services and terms of delivery
· Receives client order for products and accurately communicates order to supply and servicing personnel
· Processes returns of merchandise for clients providing appropriate credit/refund
· Responds to miscellaneous request/enquiries especially those related to warranties, delivery timelines, service requirements
· Undertakes special projects and other duties assigned
Educational Requirements:
· Graduate from any discipline.
Required skills/experience:
· Excellent customer service skills
· Exceptional communication skill-(English both verbal and written)
· Telephone skills and listening skills
· Attention to Detail
· Professionalism and Multi-tasking
· Ready to work in night shifts
HI-IDEALS is the place where you can cultivate your expertise, use your knowledge to the fullest extent, or re-invent yourself.
HI-IDEALS offer you dynamic career opportunities with tremendous growth potential. Discover how great careers start here, grow here, and provide a legacy for all who follow.
Interested and eligible candidates can send their resume at [email protected]
