Traction Consulting Firm

Traction Consulting Firm A multifaceted team of professional, enthusiastic and innovative individuals, dedicated to deliver p

04/02/2022

We are looking for customer support executives with 6 months - 1 year experience.

Roles and responsibilities :
 Providing solutions to different problems of customers by taking help of different internal tools
 Answering phone calls and responding promptly to emails/chats.
 Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions & manage and resolve
customer complaints.
 Ensure that all the related notes/ call comments are properly documented in the database and suitable information is provided to clients
 Coordinating with the internal teams to get the issue resolved
Recognize , Document and alert the management of trends in customer queries
 Follow up with customers on unresolved queries
 Develop and write professional mail to customers

Skills & Requirements:
 Candidate should possess excellent oral and written communication skills
 Candidate should be comfortable with rotational shifts and Week offs
 Proficient in English and Hindi ( Mandatory )
 Basic Tally knowledge is preferred
 Candidate should have 6 months to 3 years of experience in Customer Support / Voice/Non-Voice
Process
 Knowledge of GST, Billing / Accounts or Financial services will be add-on
 An enthusiastic and energetic individual.
 Ability to adjust in Fast Paced and Quick Learning environment
 Ability to communicate efficiently with cross functional teams

27/05/2021

Essentials is a strategic initiative for Dunzo to build a sustainable business to address the daily commerce requirements of customers. The goal is to give the best customer experience and use that as a differentiator. This role will require managing the supplier relationship, ordering SKUs from brands/aggregators and receiving of stocks in the Store POS system. Ability to set up & follow Standard Operating Procedures (SOPs), implement best inventory management solutions, monitoring adherence to set processes, and having good communication to maintain supplier relationships.

Skills and Qualification:
● A good understanding of the retail business is an advantage. However, having a strong sense of business is sufficient
● Program management skills, interpersonal communication skills - Ability to work
with on-ground store workforce as well as Central team
● Understanding of end-to-end supply chain management will be an advantage
● Ability to get out of your comfort zone
● Ability to drive decisions with data
● Work with some really smart people, and still raise the bar for all of us

Eligibility:
● Education: Any bachelor’s degree
● Experience: Supply chain experience of 2+ years, preferably in Grocery
commerce
● Location: Bangalore, Karnataka

27/05/2021

We are looking for a Senior Community Operations Executive to assist our customers with issues they face while using Dunzo. Your responsibilities would include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should have excellent communication and be the one who’s able to earn our clients’ trust. You should also be familiar with help desk software.
Ultimately, you will be responsible for our reputation as a company that strives to provide above and beyond customer support
What is required
● A graduate with a year’s experience as a Customer Service
Associate/Community Operations Specialist
● Familiarity with ECR/Social Media Teams is a plus
● Understanding of how CRM systems work
● Excellent communication and problem-solving skills
● Multi-tasking abilities
● Patience when handling tough cases
● Being Customer Centric

27/05/2021

Store Manager | Inward Manager/Asst SM | Biller | QC | Pickers | Alignment Executive | Inward Executive
Job Description : Audit of cleanliness& hygiene, Stock take planning , inventory management , coordination with supply team for daily availability , OPS excellence metrics, Billing through Barcode , maintaining cash billing vouchers
Locations : Bellandur, Btm, Hsr, Indiranagar, Koramangala,Whitefield, Malleshwaram, Frazertown, Mg road, Wilsongarden.
Candidates must know to speak - Kannada

29/04/2021

Dunzo is Hiring multiple positions like - Store Manager | Inward Manager/Asst SM | Biller | QC | Pickers | Alignment Executive | Inward Executive

Job Description : Audit of cleanliness& hygiene, Stock take planning , inventory management , coordination with supply team for daily availability , OPS excellence metrics, Billing through Barcode , maintaining cash billing vouchers

Locations : Bellandur, Btm, Hsr, Indiranagar, Koramangala,Whitefield, Malleshwaram, Frazertown, Mg road, Wilsongarden.

Candidates must know to speak - Kannada

23/04/2021

***Preferably looking for the candidates who can speak "KANNADA".

Roles and Responsibilities:

-Sourcing and screening potential candidates from effective usage of Internal Systems and job portals.
-Putting requisitions on suitable job websites and screening eligible candidates.
-Briefing the candidate about the responsibilities, salary and benefits of the job in question.
-Organizing interviews for candidates as requested by the client.
-Informing candidates about the results of their interviews.
-Following up on the interview process status.
-Completing timely reports on employment activity

02/04/2021

PREFERABLY LOOKING FOR CANDIDATES WHO WORKED FOR INFRASTRUCTURE/CONSTRUCTION/LOGISTICS/HEAVY MACHINERY INDUSTRIES

***HINDI IS MANDATORY***

-INCOME TAX / TDS / GST / TALLY ERP9 / Compu Software • Accomplishes the result by performing the duty.
• Contributes to team effort by accomplishing related results as needed.
• Tracking payments to internal and external.
• Preparing budget forecasts.
• Processing tax payments and returns.
• Manage all accounting transactions Purchase and sales tracking.

31/03/2021

Functional Area: Sales, Retail, Business Development
Responsibilities:
- Onboarding new customers to our platform.
- Building a strong business relationship with customers/clients
- Increasing customers base in the given location.
- Increasing customer order value and number of orders.
- Follow the business protocol and complete targets within the deadlines.
- Attend regular meetings with business and provide appropriate information when needed.
Key Skills: Any qualification (Diploma / ITI / Engineering / Arts) with interest in Sales and willingness to learn (FRESHERS / EXPERIENCED)
Mandatory Requirements
1. Bike
2. Android Phone
3. Aadhar Card
4. PAN Card

29/03/2021

[IMMEDIATE REQUIREMENT- DOORSTEP GOLD APPRAISAL PARTNER]
-Existing Muthoot, Manapuram, Attica, Rupeek Employees & Retail Jewellery Industry sales Employees are welcome.
-Good Perks & Incentives up to 30k Saturday Lunch at the office.
-Managing disbursal of loans through the gold appraisal method at customer's doorsteps.
-Canvassing and acquiring customers through marketing activities across various Geographies.
-Make sure every gold loan is a great experience for the Oro customer
-Effectively being able to understand how to use Oro’s products
-understand all of Oro’s policies and SoPs
-explain Oro’s plans and products
-do KYC verification, ornament appraisal, and transport the jewelry safely to
the bank
-Ensure quality metrics like loan time, customer experience, etc. are maintained
-Be a great culture fit - have the start-up energy and be ready to be on the move at all times.
-Effectively carry out fieldwork (there is no branch work at Oro).
Skills & Qualifications:-
-Prior work experience in gold loan appraisal.
-Ability to learn, be determined, and fulfill weekly/monthly targets
-Ability to work and collaborate with multiple internal stakeholders
-Basic communication (English + Tamil), writing, and excel skills

17/03/2021

We are in need of talents for an infra project business in and around Chennai! we have roles across all departments of the business.Please reach us for more information or please click below link & fill in
https://forms.gle/FG875ttu6LPVYQ629

17/03/2021

We are in need of talents for an infra project business in and around Chennai! we have roles across all departments of the business
Accounts & Finance Head
Sr. Accountant
Audit Accountant
Sr Engineer - Purchase
Jr Engineer - Purchase
Sr Supervisor - Mechanical Dept
HR
Executive - Digital Marketing
***Hindi Mandatory***
PREFERABLY LOOKING FOR CANDIDATES WHO WORKED FOR INFRASTRUCTURE/CONSTRUCTION/LOGISTICS
/HEAVY MACHINERY INDUSTRIES
Please reach us for more information or please click the below link & fill in
https://forms.gle/FG875ttu6LPVYQ629

Address

Chennai
600034

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm

Website

Alerts

Be the first to know and let us send you an email when Traction Consulting Firm posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Traction Consulting Firm:

Shortcuts

Share

Category