ECyber services

08/03/2023

13/11/2020

We are looking to employ a driven Direct Sales Representative to introduce company products to potential customers and close sales. The Direct Sales Representative’s responsibilities include researching competing products, identifying opportunities to increase sales, and assisting in the development and ex*****on of sales and marketing plans. You should also be able to answer customers’ questions regarding product pricing, availability, features, and benefits.

To be successful as a Direct Sales Representative, you should demonstrate strong negotiation skills and convince customers to purchase company products. Ultimately, a top-performing Direct Sales Representative should achieve exceptional customer service and ensure that purchased products are delivered to customers in a timely manner.

Direct Sales Representatives

Meeting or exceeding weekly, monthly, and yearly sales quotas.Canvassing assigned territories to present company products to potential customers.Assisting management in identifying viable marketing and pricing strategies.Demonstrating product features to customers.Contacting leads and setting up appointments to present company products.Completing order forms and submitting them for processing.Attending trade shows and other industry-related events.Preparing sales proposals for potential buyers.Completing regular sales reports specifying the number of sales made.

Direct Sales Representative Requirements:

High school diploma or GED.Bachelor's degree in Marketing, Business Administration or related field is advantageous.Proven sales experience.The ability to retain important information.Sound consultative selling skills.Excellent networking skills.Strong negotiation skills.Effective communication skills.Exceptional customer service skills.

15/10/2020

Only for FEMALES:

We are looking to recruit a professional, courteous Massage Therapist to provide our guests with a wide range of massage services. The Message Therapist will consult with guests to screen them for underlying conditions, and to assist with selecting appropriate services. You will perform massages in a manner that prevents injuries to your wrists and other parts of your body. You will assist guests with inquiries, and explain treatments and packages in a courteous manner.

To ensure success you need to assist guests with selecting the most appropriate services for their needs, be skilled at performing massages and ensure guest retention. Preferred candidates are friendly, guest-oriented and dexterous.

Massage Therapist Responsibilities:

Attending and participating in meetings and training sessions.Ensuring clean, safe and well-organized spa facility.Setting up spa and work stations, and ensuring cleanliness and tidiness throughout shift.Assisting with keeping linens clean and tidy, and replacing them between sessions.Sterilizing equipment.Accompanying guests to and from treatment rooms.Consulting with clients to identify appropriate massage services.Providing massage services listed in brochure.Maintaining records and filing documentation.Complying with all applicable standards, rules and regulations.

Massage Therapist Requirements:

High school diploma, GED, or suitable equivalent.6+ months work experience as a massage therapist.Proficient knowledge of reflexology, Swedish, prenatal, hot stone, trigger point,sports and deep tissue massage.Proficient computer skills.Excellent communication skills, both verbal and written.Excellent people skills.Well-groomed, professional appearance.Dexterous and able to stand for extended periods.Comfortable with performing massages on diverse clients.

28/09/2020

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

High school diploma, general education degree or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.

23/09/2020

*JOB IN Singapore*, *job in Malaysia*, *Job in Kuwait*

We are looking for an organized, experienced Store Keeper to be responsible for all stock, staff management, and planning promotional campaigns for the store.

To be successful as a Store Keeper you must be able to multitask and perform under pressure while remaining professional with customers. A good Store Keeper is able to manage stock by keeping a record of sales and ordering the required replacement items, occasionally making new product purchases that consumers may enjoy.

Store Keeper Responsibilities:
Keep a record of sales and restock the store accordingly.
Manage and train store staff.
Plan promotional campaigns for new products or specials.
Ensure that the store is kept clean and organized.
Mediate any confrontations between staff and clients, and de-escalate the situation.
Store Keeper Requirements:
Must be organized and punctual.
Well-presented and professional.
A high school qualification or equivalent.
Prior experience in retail, preferably in a management position, would be advantageous.
Excellent verbal and written communication skills.
Proficient in Microsoft Office.

22/08/2020

Job Location: Indore

Salary package: 1.8 lac per annum

Contact Number: 8445166197 ( Mr Manoj Kumar Joshi)

Customer Service Executive:

We've all needed help from a Customer Service Executive at one time or another, sometimes it’s a cell phone with garbled display, or a lost credit card, or an urgent flight booking. Customer Service Executives are required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information.

Customer Service Executives can be hired by ITeS companies and work for their clients, or by companies themselves. Almost all sectors and industries need customer service executives to handle queries and complaints from their customers.



The Job Role and Responsibilities

The primary responsibilities of a Customer Service Executive would be :

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.


Competencies and Skills Required

Customer Service Executive plays a critical role in providing an interface between customers and the client company. ITeS companies look for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem. A clear and pleasant speaking voice and fluency in English is also desired. The major skills and competencies that employers look for in a candidate are:

Good communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
Ability to handle pressure

23/05/2020

We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.

Call Center Representative Responsibilities:

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.Building lasting relationships with clients and other call center team members based on trust and reliability.Utilizing software, databases, scripts, and tools appropriately.Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.Making sales or recommendations for products or services that may better suit client needs.Taking part in training and other learning opportunities to expand knowledge of company and position.Adhering to all company policies and procedures.

Call Center Representative Requirements:

Intermediate or equivalent.More education or experience may be preferred.Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.Understanding of company products, services, and policies.Proficiency with computers, especially with CRM software, and strong typing skills.Ability to ask prying questions and diffuse tense situations.Strong time management and decision making skills.Adaptability and accountability.Fluency in multiple languages may be desired.

27/01/2020

Chinese chefs are responsible for overseeing the production of Chinese cuisine for restaurants and banquets. Chinese chefs may prepare a wide variety of Chinese menu items, including rice, noodle, soup, vegetable, and meat dishes. The Chinese chef may also have to make necessary food purchases. Thus, he or she should be good at evaluating the quality of food products to ensure that he or she maintains consistent quality standards. Chinese chefs are expected to improve upon their recipes with occasional experimentation. Chinese chefs may also decide on the prices of their dishes, determine the presentation of menu items, and plan menus.

Chinese chefs are primarily required to have strong knowledge of Chinese cuisine. A cooking diploma is typically required to become a Chinese chef in a high-end restaurant. A high school education and on-the-job training are the minimum requirements for becoming a Chinese chef.