PothiniBusinessServices

14/05/2016

Need HR to wiregrassbusinesssolutions.
Qualification:MBA
exp:1-5 yrs
Positions:4
Contact:8464036303
join:immediately
Location:Hyderabad

08/04/2016

దుర్మిఖి నామ సంవత్సరం ప్రారంభం....!!
అందరికీ తెలుగు నూతన సంవత్సర శుభాకాంక్షలు.

06/03/2016

http://pothinibusinessservices.zohosites.com/

It used to be only utilities with extensive resources could interact with customers on their preferred channels, anticipate their needs, and empower them with new programs and initiatives.

06/03/2016

Speech Analytics:
Pothini's Speech Analytics helps you better understand and respond to the voice of your customer.

Each day, utility companies receive a tremendous volume of calls. Yet, despite all the data, metrics and reports they generate, most utilities struggle to understand why their customers are calling, or what their agents are saying to them.

Through call analytics and voice analytics, Pothini's enables you to go beyond call dispositioning to analyze conversations and gain insights that you can use to improve customer experience and operational efficiencies.

06/03/2016

Pothini's gives you the flexibility you need as your customer base grows.

1.Flexibility: Pothini's lets you add the capabilities you need when you need them.
2.Agility: Pothini's helps you respond quickly to growing customer numbers, transaction volumes and acquisitions.
3.New Technology: Pothini's leverages new technologies so it’s easier to meet customer and stakeholder expectations.
4.Insight: Pothini's optimizes business processes with a suite of operational and advanced analytics.
5.Progress: Pothini's takes advantage of new features and functions developed specifically to enhance the customer experience.
6.Benchmarking: Pothini's measures your performance against industry peers.
7.Cost: Pothini's reduces the cost and time to value versus a conventional implementation.
8.Risk: Pothini's lets you avoid the risk associated with implementing new and unproven business processes.

06/03/2016

Focus on customers. Not technology.

It used to be only utilities with extensive resources could interact with customers on their preferred channels, anticipate their needs, and empower them with new programs and initiatives.

Utilities with fewer resources that wanted to offer the same experience faced a difficult choice

Now there is a smarter option. Pothini's is the first fully hosted and managed customer experience platform developed specifically for utilities of all sizes. Our affordable cloud-based solutions can be implemented quickly, allowing you to keep focused on your core business of serving customers.