17/02/2017
Job Synopsis
Genpact MEGA Walk-in FOR Engineers | ON SPOT Offer | 18 Feb 2017
Company: GENPACT INDIA
Experience: 0 to 5 yrs
Salary: INR 1,50,000 - 4,50,000 P.A
Location: Hyderabad / Secunderabad
Job Description
GENPACT MEGA WALK-IN FOR ENGINEERS | AT SHAH CELEBRATIONS | 18 Feb 2017 |
Any graduate having relevant experience or fresher with good communication skills.
Anyone having customer service experience would be preferred.
Candidate should have basic sales knowledge.
Candidate should have sound technical knowledge.
Respond to inbound customer queries over the phone or e-mail by escalating product bugs.
Provide phone support or troubleshoot and resolve issues.
Demonstrate innovation and intuition in identifying areas requiring operational adaptation or improvement.
Must have analytical bent of mind with customer centric approach.
Candidates must have excellent writing and communication skills.
Respond to customer query and escalations.
Voice support to customer to reduce issues.
Remuneration revised up-to 4.5 LPA.
Candidate should be flexible to work in night shift.
Designation - "Process Associate" /"Process Developer".
Date of Interview:18-Feb-2017.
"Interested candidate can walk in Directly at Below Venue or call on below HR for any query"
Deepa-9000137236.
Naidu - 7997635330.
Swetha - 7893520171.
Keertika - 7673930096.
Venue:
Shah Celebration Point,
Opp to Pillar no 44,
Reti bowli Circle,
Mehdipatnam,
Beside Bavarchi Hotel,
Hyderabad.
Salary: INR 1,50,000 - 4,50,000 P.A + Excellent Perks + Incentives + Yearly bonus
Role: Associate/Senior Associate -(NonTechnical)
Role Category: Voice
Industry Type: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Keywords: Customer Service, Voice Support, Calling, Communication Skills, Night Shift, Customer Centric, Process Development, B.Tech, freshers, Dell, HCL, Google, Mphasis, TBSS, BPO, Technical Support, Techincal Troubleshooting, Amazon